Denise and Lewis were both brilliant from start to finish. There were a few bumps along the way, but they kept everything moving and pushed things over the line when it mattered. Communication w... See more
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Review summary
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Reviews shaping this summary
Ben Collins was incredible to work with when he sold me my life insurance policy. From the very first conversation, he made everything clear and easy to understand. He took the time to explain all my... See more
Virren Parmar is excellent! I contacted about 9 months ago and there was no annoying, constant sales calls, just clear communication and someone who is clearly incredible at their job. Ive now come ba... See more
Virren Parmar From First Thought Financial was great from the start to finish! He understood life sometimes gets in the way of these phone calls and was patient, took the time & remembered previous d... See more
Company details
Written by the company
We are here to guide you through the whole process, whether this is your mortgage or updating your protection for your business or loved ones. Here at First Thought Financial, we make the whole process simple and straightforward and by getting to know you we can really understand your individual situation to find you the most suitable solution. We can also help with many ways to protect your family and your standard of living when you need it most. There are various ways in which a family can protect itself, and because of the large range of products available, there is usually an appropriate policy for most circumstances, and most budgets. For a Free initial review or to arrange an appointment with one of our advisers, please call 01923 606 808 or visit www.firstthoughtfinancial.com
Contact info
First Floor, 112–114 High Street, WD3 1AQ, Rickmansworth, United Kingdom
- 01923 606808
- info@firstthoughtfinancial.com
- www.firstthoughtfinancial.com
4.9
Excellent
961 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
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Great customer service.
April 1, 2026
I'm grateful to them
I'm grateful to them, as I received the whole great service and explanations about the singing policy. They explained perfectly and very clearly and chose the right plan for me. Thank you.
March 31, 2026
Unprompted review
Cody Allen
Cody Allen, was very knowledgeable and helpful explaining everything fully, making sure that I had the most appropriate policy for being self employed. Thank you Cody 🤩
March 30, 2026
Unprompted review
We received an excellent professional…
We received an excellent professional guidance from the financial advisor (Cody Allen) who patiently listened our requirement and advised the right product.
March 27, 2026
Outstanding Professional Service and Support
I had an excellent experience working with Cody. From the very beginning, he was professional, knowledgeable, and genuinely committed to helping us find the right cover for our needs.
He took the time to clearly explain all our options, answered every question with patience, and made what could have been a complicated process feel straightforward and stress-free.
I wouldn’t hesitate to recommend his services to anyone looking for reliable and trustworthy advice on income protection.
March 25, 2026
Customer services
March 23, 2026
Unprompted review
Very clear comprehensive advice given…
Very clear comprehensive advice given by a very friendly and knowledgeable agent.
March 25, 2026
Very informative
Friendly and very informative and took time to explain policies available for my needs.
March 25, 2026
Amazing customer service
Amazing customer service! Every single person I spoke to were so friendly and made me feel super comfortable. All very knowledgeable.
March 20, 2026
It was good and the person was helpful…
It was good and the person was helpful and kind
March 19, 2026
Unprompted review
I had an amazing experience with Ashley…
I had an amazing experience with Ashley squires today . Polite , friendly, intelligent, informative. Made process lovely and easy and done everything to help me . This guy deserves some credit of the company . A real massive asset to the business. Speak to you again soon Ashley
Kind regards Amy
March 12, 2026
Unprompted review
Mainly Positive.
Mainly positive but some questions were repetative which did become sligjtly annoying because it unnecessrily prolongued the process. This was fed back at the time and I made it clear it wasnt a criticism of the person asking the questions.
March 6, 2026
Excellent Customer Service
I would highly recommend this company. They discuss all your financial/insurance options with you. What's best for you as the customer matters. We received excellent customer service from our Advisor.
March 10, 2026
Thato made the experience very easy and…
Thato made the experience very easy and guided on exploring best options for me and my future
February 20, 2026
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