Flintons 

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Rated 3 out of 5 stars

Ok agency. As usual, one needs to read the contract properly and not reliying in the agents word . Smooth moving in, flexible 3 months contract. Got my deposit back.

Rated 1 out of 5 stars

The most disgusting company you can find. All the good reviews are written by the staff! You will get robbed, won't get back your deposit, might even end up being homeless. Save yourself and avoid... See more

Rated 2 out of 5 stars

They may moved in BarronsLondon transferring tenants into the newco... Part of their sales people is there and they know about Flintons info rooms status... Nevertherless the wifi is not working for... See more

Rated 1 out of 5 stars

Charge extortionate fees at every turn and provide no service. Note that their positive reviews on google are mostly from people who have never reviewed anything before other than Flintons - likely th... See more


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Rated 2 out of 5 stars

Very very unprofessional

Very very unprofessional, dishonest and made me pay for things I didn't have access to. If I had another option would never rent with them!

September 26, 2019
Unprompted review
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Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 5 out of 5 stars

A very efficient and professional service provided by Flintons

Flintons provided an extremely professional service from the moment we contacted them until the end. Throughout the process they kept us informed about what was happening so we always felt at ease and were fully involved in all the choices that were made. Not only that, their high quality portfolio of properties coupled with knowledgeable and friendly consultants meant that everybody was hugely satisfied. As a tour company with demanding clients from across the world, particularly the Middle East, Central Asia and the Far East, we were a bit anxious at first that their high expectations might not be met. These fears were allayed very quickly as the service offered by Flintons surpassed all expectations. We would wholeheartedly recommend them.

September 22, 2019
Unprompted review
Rated 5 out of 5 stars

I’ve seen quite a lot of negative…

I’ve seen quite a lot of negative reviews about this, and I have to say that they’re the furthest thing from what they are saying, very trustworthy with my money, great helpful and welcoming staff, and just all round excellent, I believe people who have rated this remarkable company very low we’re just too impatient and hesitant only with the intentions of dragging flinton’s good name through the mud

September 22, 2019
Unprompted review
Rated 1 out of 5 stars

There are not enough words to describe…

There are not enough words to describe how bad they are, received their assistance to book a room, when I asked to see the room they took me outside to the corner to "talk to me", they did not allow me to see the room, even if I tried to contact their agent.

Avoid at all cost if you do not want to lose your money, it is definitely a scam

September 22, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 4 out of 5 stars

Excellent professional company

As client that has worked with them they are absolutely excellent. Great customer service, they were helpful in answering all my questions and respectful. Helped me in putting my house on the market and finding great owners, keeping me up dated with the process. Great professional company with lovely employees.

September 22, 2019
Unprompted review
Rated 1 out of 5 stars

They are under criminal investigation, do not sign or pay them!

I think the reviews below are enough for you to get the picture. I just want to tell you that I just received a text today saying Flintons is now under criminal investigation. Do not sign anything with them and do not pay them anything.

P/s: now they are trying to reply to every single bad review by copying the same cliche paragraph. You can tell that they are useless as even their copy and paste reply has spelling mistake. "looking forward to hearing form you"... Yeah so they will definitely not listen "from" you.

September 22, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 1 out of 5 stars

Very dodgy...

This sounds like the same company that my girlfriend rented with a couple of years ago. Their previous name was Londonfox (PMC), but they used to change their name and accounts quite often, without even bothering to let her know which account she needed to pay in. Another name they had was Lifestyle Club LSC. This agency took her money when she signed up, but then they refused to show her the room before moving in and they only told her to come a certain day to take the keys. Once there, the room was tiny, just enough to fit a single bed, with NO heating (because the heater got in the other side when they splitted the rooms) and for the price of £500 per month. All her clothes got ruined because the washing machine wasn't installed properly. It took more than 5 months to come and fix it after many complaints she got an email that the machine was fixed, but when she used it her clothes got ruined again. After another set of complaints and a few months later this guy came and swapped the washing machine with the dryer and found out that the washing machine was installed on the hot water, which is why it was destroying all the textiles. Many strangers used to come in and out of the property without anyone knowing who they are, because the agency was sending them without even giving a notice. One time when she came from holiday after two weeks they gave her an invoice for the mold in the room, even though when she left for holiday the room wasn't mouldy. With poor insulation and no heating in the room it is easy for mold to appear, but they still blamed it on her and charged her a fee. I can go on and on, but I think you got the picture... These agents are crooks.

September 21, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 1 out of 5 stars

Worst agency ever

Worst agency ever. AVOID !!!
They are writing themselfs reviews with 5 stars.

If you sign with them its a 1% chance to get your deposit back. Tomorow i will go at the agency and i will tell to every people who comes in to rent from them to avoid them.
I wont leave until i will get my deposit back.

September 18, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 5 out of 5 stars

Better than some other estate agents in…

Better than some other estate agents in Mile End. Service can be better but If you are looking for a room and stay there nice and easy without any hassle, I would surely recommend them. I never had any problem with them during my 6 months stay. Well, I guess my expectation wasn't that high as well. As long as my property is getting clean and there are no maintenance issues , I was fine. and Flintons just provided that.

If I need to rent again , I would definitely go to Flintons.

September 16, 2019
Unprompted review
Rated 1 out of 5 stars

Think the reviews can’t be that bad, sorry to disappoint...

Think the reviews can’t be that bad in real life... I’m afraid they are even worse!

High pressure selling, zero professionalism or knowledge they just want a “viewing deposit” (how is that still a thing?!) that many people never see again.

Steer clear, at least google their background first and then make you choice (hopefully to go nowhere near them)

September 13, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 5 out of 5 stars

More than Average

More than average !
I was living in one of their property. Their renting process is very easy and quick. My deposit was returned on time. The only issue I had while staying in their property was they are not prompt in resolving maintenance issue. I had to follow it up couple of times. However, If I look for any room to rent in London, I would love to go back to Flintons.

September 3, 2019
Unprompted review
Rated 1 out of 5 stars

Totally unprofessional scumbags.

I am facing the same issues with this low life's
Totally unprofessional scumbags..

August 28, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 1 out of 5 stars

The worst

I am a landlord and Flintons is the worst tenant I have had by a very large margin. The rent is never paid on time and is only ever paid when I write to them with threats of legal action. Communication is terrible. Avoid this company at all costs.

August 27, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 1 out of 5 stars

Assistance requested with legal case against Flintons

Assistance requested with legal case against Flintons

I rented a studio apartment through Flintons and now have filed a legal lawsuit against them in regards to multiple violations regarding their lack of maintenance, health and safety assurance, and items promised in either the ad or at lease signing that weren't ultimately provided.

To assist in our upcoming court appearance against them we are looking for other Flintons tenants that have experienced any of the following:
1) Extended failure to resolve maintenance requests
2) Failure to provide adequate health and safety standards
3) Inability to view your property prior to lease signing
4) Items promised in either the rental ad, or during the leasing process that ultimately weren't provided to you.

Your assistance can either be in the form of a signed witness testimony, or in person at the hearing. Please contact us if you can add your voice to this case against Flintons by emailing us at our @gmail.com account 'flintonslegalcase'.

August 20, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 1 out of 5 stars

The ultimate worst property agency in…

The ultimate worst property agency in London. Gold medalists in the scum-sucker Olympics.
Pure scammers, backed up by loose tenancy laws = unregulated criminal predators like Flintons. You will lose hundreds/thousands of pounds, your time, may also lose your health with some of their East End slum properties, with the dodgy subletting contracts they use, you will have no recourse in law.
The scam model they operate is to change your chosen room the day before you move in - they seem to be subletting council slum properties, with dodgy contracts, grotesque charges and have been known to pull borderline gangsta intimidation stunts. They featured on the BBC's Horizon program dealing with criminal Lettings scammers.

August 13, 2019
Unprompted review
Rated 1 out of 5 stars

This is a scam !!!wasting time and…

This is a scam !!!wasting time and money
Dirty and unprofessional agent Indian nationality, he didn’t even introduce himself. We get in contact on Badi site with Santiago Patron and book an appointment for a viewing; when we get to the agency the Indian guy tell us first that Santiago is coming and after few minutes he just said he can deal with us. After few moments trying to talk to him we understand this is just scam an mms they.just want to get your money
Please do not waste your time and mine !!!!!!

August 9, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 1 out of 5 stars

AVOID!

AVOID!! they are thieves! the staff called Jawel are so rude and trying to ask me to put down the money without showing me the property! this company just try to steal your money.

August 5, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 1 out of 5 stars

The WORST agency I have experienced in…

The WORST agency I have experienced in London!!!
The staff didnt mention the room I was interested was not available anymore, so I went there for other options. After 2-hour train and 1-hour waiting in the office, I was told I couldnt see any picture of other available rooms just because I coulnt make any decision today. But I want to ASK how can I make a decision today before checking the pictures and viewing the property?? The working process is rediculous!! I understand the rooms will be gone quickly but the staff can not treat customers as this way! Its a waste of time for both us. And even viewing the property, he asked to pay TWO-month rent as the deposit to secure the room. Thats is really NOT REASONABLE! !
Please DO TRAIN the staffs and let them know how to communicate with customers in a POLITE way!

August 5, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 1 out of 5 stars

This companies employee told Holding deposit refundable

This companies representative Zak told my granddaughter that the property she had enquired about was not available however he did have another property available which would require a holding deposit of £500 which would be returnable in full if the room was not suitable.One day prior to the viewing she received a message from the said landlord who incidentally was called Zacharia that he did not think she would be able to afford the monthly rent and therefore he withdrew the offer of a tenancy my granddaughter immediately questioned him about the return of her £500 deposit to which he said I will return it in due course!!!My granddaughter had never signed any contract at any time.
I contacted my granddaughter to find out whether he had repaid the £500 he had not so she sent him a demand to return her deposit within 7 days she received a reply to say could my granddaughter meet him and he would give her £250 and the balance on another date.She immediately sent him a reply to say no thisbwasbtotally unacceptable and improper practice and that she demanded the total amount £500 be paid to her account immediately.
Every day for 3 weeks she has sent a request for payment but to no avail and then on 1st August 2019 he contacted her to make a meeting and he would give her the £500 that night.
My granddaughter contacted me now in total desperation and so depressed it old her under no circumstances was she to meet this Zak unless she had someone with her. Guess what he phoned at the last moment to say he could not make it!!!!
My granddaughter is now totally depressed as I had lent her the money the consequence to all this that she attempted to take her own life however luckily she was found in timethank God!!!!
BEWARE OF THIS COMPANIES EMPLOYEES NAMELY ZAK

August 4, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

Rated 1 out of 5 stars

Taking legal action against Flintons

During my experience with Flintons, I had three different contracts with them and three relocation within 4 months.

1. 35 Elektron tower E14 9GB London

Lack of privacy of the room due to the poor quality access (no lock)

2. 15 Sankey House E2 9JE London

Electricity pay as you go meter was not working and there was neither electricity nor hot water. In addition, the furniture was broken.
Furthermore, one of the housemate made threats, stole in my room and asked me to leave as soon as possible. I called the Police.

3. 7 Pinnace House E14 3JW London

Toilet blocked during a couple of days and Flintons made threat to pay around £180 per person.
Gas meter deducts 5 pounds at each top-up (even when amount is superior to 3 pounds).
I paid £20 for gas from my own pocket.

Within 4 months, I have had many tenancy problems. I now have a close contact with the landlord. We are currently taking legal action together.

Please post as many reviews as possible so that we can get our money back.

July 30, 2019
Unprompted review
Flintons logo

Reply from Flintons

Hi

Thank you for your feedback.

I should be grateful if you would kindly contact us on my email info@flintons.com with your grievance.

We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'.
Flintons is changing how we do business. We wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon.

Flintons

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