We have used this wonderful company since 2002 the last machine we had for over 6 years Upgraded this month Delivered and fitted by Ross and Ray Wonderful customer service very clean quick and kn... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers... See more
Company replied
Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more
Company replied
Ricky and Adam came to me today to deliver a tv and washing machine they were both very friendly polite and efficient. They came within their time slot and installed both products without issue. Ive b... See more
Company replied
Company details
- Appliance Rental Service
- Appliance Store
- Electrical Equipment Supplier
- Electronics Hire Shop
- TV store
- Used Appliance Store
Written by the company
At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.
Contact info
7 Wells Place, RH1 3DR, Redhill, United Kingdom
- 0345 070 2328
- rent@forbes-rentals.co.uk
- www.forbes-rentals.co.uk
5.0
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nigel & Dylan were great
Nigel & Dylan were great, very polite & pleasant, very efficient, got job done & explained everything, had a phone call to tell me they were on their way, overall excellent service
May 12, 2026
Unprompted review
Reply from Forbes Rentals
Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊
Advertisement
Ricky and Adam were great
Ricky and Adam were great. Very helpful and very quick and efficient. Thank you
May 12, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
I have been renting from Forbes for years they never disappoint!
I have been renting from Forbes for years! Always very helpful and accommodating.
Toby and Ray came today with my order which I miscommunicated and the engineers were excellent as they understood the error and got on the phone and sorted it all out for me there and then. So left me with what I wanted and I was happy and pleased with the service as usual.
May 11, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
Lovely company and will help during…
Lovely company and will help during difficult times. Easy to get hold of and friendly delivery and installation.
May 5, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
Ricky and Adam
Ricky and Adam
Been with Forbes for years what great service we had today.. very friendly
May 9, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
Advertisement
friendly company, reliable
friendly company, explains everything thoroughly! super fast and reliable. my delivery was done by toby and ray, solid and friendly, helped me take the old freezer outside as well!
May 9, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
I have had a washing machine contract…
I have had a washing machine contract for 7 years without issues. Machine recently brokedown and a service engineer was requested. This took 3 /4 days and he popped in for a minute and asked me what happened. I repeated what i had wrote on the email and voice message i sent, then he condemned it and left. I had a call to discuss an exchange and one was organised asap. This turned out to be Monday, which would be 8 days since machine broke. I required the machine asap and after a too and throw with despatch, Sat morning was agreed. Delivery and setup Technicians arrived prompt and proffessionally installed my washer and removed the broken one. Great job guys, good work and very quick.
I rent to get the quickest best service and the website says 24hrs callout. I am happy overall, but this has made me consider buying one and just replacing it when it breaks. In the meantime, i will continue using Forbes, as they are very good. I would of prefered a quicker service, but it is still a good service. Plus i have a new bigger machine which looks great. Cheers
May 9, 2026
Unprompted review
Reply from Forbes Rentals
We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!
Ricky and Adam took away my old washing…
Ricky and Adam took away my old washing machine installed my new one and made sure my new one worked they provided a brilliant service and were very nice
May 7, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for sharing your kind thoughts; we're thrilled to hear this wonderful feedback! 😊
Turned up when expected
Turned up when expected. Friendly guys. New Tv installed and set up promptly. Everything explained
May 6, 2026
Unprompted review
Reply from Forbes Rentals
We're so grateful for your kind feedback; it warms our hearts to hear such positive words! 😊
Advertisement
Excellent customer service .
Excellent customer service .
Explained how to use the electrical goods .
Polite and overall outstanding communication
May 5, 2026
Unprompted review
Reply from Forbes Rentals
Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊
Brilliant company brought my tv last…
Brilliant company brought my tv and rent free sound bar last Thursday I’m over the moon with it great company and great service from first call to the day you get it amazing I highly recommend renting so much better and no worries and big bills going to rent for ever from now on fantastic company Forbes
April 30, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
Toby and Ray
Customer service and Toby and Ray were very efficient and helpful when delivering the tumble dryer. I would recommend forbes
May 2, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
We moved with little notice and our…
We moved with little notice and our sellers took their refrigerator with them. Steven was so helpful in booking a rental delivery on short notice, and the guys who came to deliver it (Ricky and Adam) were very respectful, efficient, and lovely.
Highly recommend! This is such a good service with great rates vs the cost of purchasing a new refrigerator and then having to sell it again a few months later.
May 1, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
Advertisement
New cooker delivered 2 lovely guys …
Toby and ray delivered my new cooker today with care and earlier then expected which helped me out today due to a busy day lovely guys
Was installed quick and effectively
Very polite and friendly
May 1, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
Dishwasher Delivery
Dishwasher Delivery, Installation & fittings Job done at its best by Engineer Ricky & Lewis. Thank you so much for your help today!!
April 30, 2026
Unprompted review
Reply from Forbes Rentals
We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!
Toby and Ray were very good and helpful
Toby and Ray were very good and helpful
April 29, 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.
Toby and Roy was very polite and very…
Toby and Roy was very polite and very helpful today .They offered to carry my old one out for me which was very helpful for me . Thank you
April 27, 2026
Unprompted review
Reply from Forbes Rentals
Thank you for sharing your kind thoughts; we're thrilled to hear this wonderful feedback! 😊
Advertisement
Nice representative came unpacked…
Nice representative came unpacked showed how item worked and took rubbish away very helpful Phil was his name
April 27, 2026
Unprompted review
Reply from Forbes Rentals
We're so grateful for your kind feedback; it warms our hearts to hear such positive words! 😊
The guys who came with my washer was…
The guys who came with my washer was quick and easy.... they was polite and friendly an was happy to answer questions I had.....
April 22, 2026
Unprompted review
Reply from Forbes Rentals
Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience! 😊
Ricky and Adam installed my washing…
Ricky and Adam installed my washing machine both very professional, efficient, knowledgeable and friendly. Fantastic service would highly recommend.
April 24, 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.