Furniture Village - Worcester Reviews 

Lady was very helpful

The customer service was extremely helpful and knowledgeable.

The service we recieved was excellent.
Charlie was very friendly and very helpful.
We will definetly be back to the store in the future

Emma , the lady who helped me was very friendly and helpful, nothing was too much trouble

Great experience - James was brilliant, knowledgable, helpful, patient and not pushy in the slightest. Couldn’t recommend more 👍🏻

Attentive staff without be pushy

We were helped in store by James Hyland while looking for armchairs. He checked what was important to us eg height of seat etc. and showed us several options similar to one we had seen online but wasn't available in store. We opted for the online chairs and placed an order. James was friendly and helpful throughout and a pleasure to deal with.

Charlie was excellent in showing us the appropriate furniture and demonstrated how to use correctly.

A lovely showroom with helpful sales assistant.

Georgia in Worcester was fantastic such great service. Very impressed

Ricardo was extremely helpful showing us sofas and fabric samples to help us make a decision.

Order incomplete on delivery. Shelves supplied retrospectively are the wrong ones. Therefore order no fully satisfied.

Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they had correct email address. Now about a month since order still waiting for email. Have had no further updates since we ordered sofa back at beginning of January

The store in Worcester is in a good location. I have used furniture Village in the past with a good experience. This time was no different. Your sales person was personable and knowledgeable making for a simple and efficient purchase.

Very friendly staff member looked after us. Good range of choice. Good experience.

The salesman was softly spoken, very patient, we felt relaxed rather than pressurised as in other stores, he was knowledgeable, listened to our needs and showed us many options. A credit to your company.

Charlie Norman was very knowledgeable & likeable explaining the different mattresses so we could understand our options. I would suggest he is a huge asset to the business not pushing the sale at any stage creating a very relaxing atmosphere.