I am located in the northern Sierra foothills. The Aptive staff are tidy and personable and review previous service so they know what issues have been addressed at my location. They have always asked... See more
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I received an email reminding me someone coming a certain date. on that date mid afternoon received an e-mail that he had been delayed and would arrive the next day. He arrived and was courteous and... See more
Company replied
Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... See more
Company replied
Joel listened and addressed my concerns. I’ve been asking for this type of service prior months and haven’t received. My mosquitos traps have been empty of mosquitos and my family and frien... See more
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Company details
- #2 of 5 best companies in Pest Control Service
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
United States
- (385)273-0026
- aptivepestcontrol.com
We overthink pests so you don't have to.
4.5
Excellent
38K reviews
Asks customers to review
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New Mexico
New Mexico! Worst experience ever. Had 1 year contract with quarterly maintenance that they never held to but billed monthly. When inquired about this, was transferred to supervisors who never answered and then when I tried to cancel was told I would have an early (by 2 months) termination fee, even though they missed two quarters of treatments on two homes, but still charged. They suck and their service sucks. Find somewhere anywhere else. Not worth the headache or rude and discourteous billing, supervising and customer service staff!
June 1, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Aptive Pest Control
Hi Gisela,
Thank you for your kind review! We're so glad to hear you had a great experience with our Aptive service professionals. Our team works hard to provide friendly, knowledgeable service, and it's wonderful to know that effort made a positive impression.
We truly appreciate you choosing Aptive and taking the time to share your feedback. Your support means a great deal to us, and we look forward to continuing to provide you with excellent service. We've got it handled!
-Jasmine, Aptive Care Team
Didn't do the one thing I asked them to…
Didn't do the one thing I asked them to do, which was deal with ticks in my crawl space.
They also told me they offered termite inspections in my area as a separate package, only to be told they're not licensed well past the 3 day cool off period.
Very poor customer service who tries to stick to an obnoxious script.
June 28, 2026
Reply from Aptive Pest Control
Hi Cory,
Thank you for taking the time to share your experience. We're sorry to hear we missed addressing the specific concern you asked us to treat, and we understand how frustrating it must have been to receive conflicting information about termite inspection services. We also regret that your interactions with our customer service team left you feeling unheard. That is not the level of service Aptive strives to provide.
Your feedback is important, and we'll make sure it's shared with the appropriate teams so we can improve both our communication and the service we provide. If you're willing, please reach out to socialmedia@goaptive.com directly so we can review your account, better understand what happened, and see what we can do to address your concerns. We appreciate you bringing this to our attention and hope to have the opportunity to make things right.
-Jasmine, Aptive Care Team
McKay was very thorough in treating the…
McKay was very thorough in treating the house and yard.
June 20, 2026
Reply from Aptive Pest Control
Hi Ruth,
Thank you for your wonderful review! We're so glad to hear McKay provided such a thorough treatment for both your home and yard. Attention to detail is an important part of the service we strive to deliver, and we're happy that it showed during your visit.
We truly appreciate you choosing Aptive and taking the time to share your experience. We'll be sure to pass your kind words along to McKay, and we look forward to continuing to provide you with excellent service. We've got it handled!
-Jasmine, Aptive Care Team
Great technicians doing the great work, communication and technology are bad
Great technicians doing the great work! However...
The company seems to be on a quest to make it harder and harder to communicate with them:
- No workable email support (only by phone)
- No flexibility in scheduling (only plus/minus 2 days)
- They do not seem to read any optional comments, e.g. whether you happen to be away
- The website has been getting worse and worse in terms of accessibility, etc.
Recommend if you are a kind of "set and forget" person. Do not recommend until they enhance their technology and communication.
June 8, 2026
Unprompted review
Reply from Aptive Pest Control
Hi Victor,
Thank you for taking the time to leave such detailed feedback. We're glad to hear our Aptive service professionals have consistently provided great service and made a positive impression. At the same time, we're sorry to hear that communicating with us and managing your service has been frustrating. We understand how important it is to have convenient ways to reach us, flexible scheduling options, and confidence that your notes and preferences are being seen.
Your feedback is valuable, and we'll be sure to share it with the appropriate teams as we continue working to improve our technology, scheduling experience, and communication. We truly appreciate you choosing Aptive and for recognizing the efforts of our service professionals. We've got this handled, and we're committed to making improvements that create a better experience both in the field and online.
-Jasmine, Aptive Care Team
Representative was very professional
They showed up on time. Representative was professional and the product they use works.
June 19, 2026
Reply from Aptive Pest Control
Hi Bill,
Thank you for your wonderful review! We're so glad to hear your Aptive service professional arrived on time, provided professional service, and that you've seen great results from your treatment. It's always rewarding to know our efforts are making a difference.
We truly appreciate you choosing Aptive and taking the time to share your experience. Your support means a great deal to us, and we look forward to continuing to provide the dependable service you can count on. We've got it handled!
-Jasmine, Aptive Care Team
They are great at what they do and very…
They are great at what they do and very reasonably priced. We have no more mosquitos in my yard.
January 16, 2026
Reply from Aptive Pest Control
Hi John,
Thank you for your fantastic review! We're so happy to hear you've had such a great experience with Aptive and that you're enjoying a mosquito-free yard. Knowing our service has made a noticeable difference while providing great value is exactly what we strive for.
We truly appreciate you choosing Aptive and taking the time to share your experience. Your support means a great deal to us, and we look forward to continuing to keep your outdoor spaces comfortable all season long. We've got it handled!
-Jasmine, Aptive Care Team
Hopefully mosquitoes aren’t as bad as…
Hopefully mosquitoes aren’t as bad as before your service.
June 27, 2026
Reply from Aptive Pest Control
Hi Teresa,
Thank you for choosing Aptive! We appreciate you giving us the opportunity to help with your mosquito concerns. Our goal is to significantly reduce mosquito activity so you can enjoy your outdoor spaces more comfortably.
If you continue to notice more mosquito activity than expected after your treatment, please let us know. We're here to help, and we'll be happy to work with you to make sure your concerns are handled. Thank you again for trusting Aptive with your home!
-Jasmine, Aptive Care Team
Anthony did a great thorough treatment…
Anthony did a great thorough treatment of our property and communicated everything in detail.
June 17, 2026
Reply from Aptive Pest Control
Hi Melissa,
Thank you for taking the time to share your experience! We're thrilled to hear Anthony provided such a thorough treatment and kept you informed every step of the way. Clear communication and attention to detail are qualities we value, and we're glad they made a positive impact during your service.
We truly appreciate you choosing Aptive and trusting us with your home. We'll be sure to pass your kind words along to Anthony. Thank you again for your support, and we look forward to continuing to provide you with excellent service. We've got it handled!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control
Hi Jacqueline,
Thank you for your wonderful feedback! We're so glad to hear your Aptive service was prompt and that your service professional was both pleasant and professional. Providing timely, courteous service is something we always strive for.
We truly appreciate you choosing Aptive and taking the time to leave us a review. Your support means a great deal to us, and we look forward to continuing to provide the dependable service you can count on. We've got it handled!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control
Hi Nancy,
Thank you for your kind review! We're so glad to hear your Aptive service professional provided a friendly and professional experience. We know those qualities make a difference, and it's wonderful to see they stood out during your visit.
Thank you for choosing Aptive and for taking the time to share your feedback. We truly appreciate your support and look forward to continuing to provide you with excellent service. We've got it handled!
-Jasmine, Aptive Care Team
Technician either no shows or we are…
Technician either no shows or we are left until after 6pm with no phone calls or texts. They do not give a 4 hr window unless you push it, otherwise you wait and wait. Cancelled after the 3rd time.
February 28, 2026
Reply from Aptive Pest Control
Hi Neal,
Thank you for taking the time to share your experience. We're truly sorry for the repeated scheduling issues you encountered. Being left waiting without updates or experiencing missed appointments is frustrating, and we understand why this led you to cancel your service. This is not the level of communication or reliability Aptive strives to provide.
We sincerely appreciate the opportunity you gave us, and we're sorry we didn't earn your confidence. Your feedback has been shared because it highlights areas where we need to improve, particularly around scheduling and communication. We wish you all the best moving forward, and if you ever decide to give Aptive another chance, we'd welcome the opportunity to provide the experience you should have received from the start.
-Jasmine, Aptive Care Team
Rachel did a great job with controlling…
Rachel did a great job with controlling the ant problem! We are throughly satisfied with the results and the feedback. Thank you
June 27, 2026
Reply from Aptive Pest Control
Hi Gary,
Thank you for your kind words! We're so happy to hear Rachel did a great job helping control your ant problem and that you're thoroughly satisfied with both the results and the communication she provided. We'll be sure to share your recognition with her.
Thank you for choosing Aptive and for taking the time to leave us a five-star review. It means a lot to know you had such a positive experience, and we look forward to continuing to keep your home protected. We've got it handled!
-Jasmine, Aptive Care Team
Technicians are thorough
The technicians completed thoroughly all requested areas of concern. Their positive attitude is clear reflection of job satisfaction. My one complaint is your scheduling. Might try to narrow it down to 2 hours so an entire morning or afternoon isn't wasted away on waiting.
June 27, 2026
Reply from Aptive Pest Control
Hi Olga,
Thank you for sharing your thoughtful feedback! We're delighted to hear our Aptive service professionals thoroughly addressed all of your areas of concern and that their positive attitude made such a great impression. It's wonderful to know their commitment and professionalism came through during your service.
We also appreciate your honest feedback about our scheduling. We understand that waiting through a large service window can be inconvenient, and we'll be sure to share your suggestion with the appropriate team as we continue looking for ways to improve the overall customer experience. Thank you for choosing Aptive. We've got it handled, and we're committed to making each visit even better than the last.
-Jasmine, Aptive Care Team
Tec is friendly and ask for target…
Tec is friendly and ask for target area. Takes care of target areas on the spot!
June 24, 2026
Reply from Aptive Pest Control
Hi Leslie,
Thank you for taking the time to share your experience! We're so glad to hear your Aptive service professional took the time to ask about your specific areas of concern and addressed them right away. Providing attentive, personalized service is something we take great pride in.
We truly appreciate you choosing Aptive and trusting us to help protect your home. We've got it handled, and we'll continue working hard to provide the friendly, responsive service you can count on at every visit.
-Jasmine, Aptive Care Team
Ashley is very polite,lets me know…
Ashley is very polite,lets me know exactly what she is doing,I would like to have her each time I'm getting a treatment,
June 27, 2026
Reply from Aptive Pest Control
Hi Margaret,
Thank you for taking the time to share your experience! We're so happy to hear that Ashley has made such a positive impression. It's wonderful to know she keeps you informed throughout your treatment and provides the friendly, professional service you expect from Aptive.
We truly appreciate you choosing Aptive, and we'll be happy to share your kind words and your request with the local team. While we can't always guarantee the same service professional for every visit, we'll do our best to accommodate your preference whenever possible. Thank you again for your five-star review!
-Jasmine, Aptive Care Team
Since we started the service with Pest…
Since we started the service with Aptive Pest Control our home is free of bugs and all other insects, the company has the best crew, each of their employees is nice, polite, helpful and very friendly we are very happy with the service, we are giving a five star review.
June 26, 2026
Reply from Aptive Pest Control
Hi Maria,
Thank you so much for your wonderful review! Hearing that your home has stayed free of bugs and other insects since starting service with Aptive is exactly what we strive for. It's especially rewarding to know our service professionals have consistently been kind, polite, helpful, and friendly throughout your experience.
We truly appreciate you choosing Aptive and taking the time to share your feedback. Your five-star review means a great deal to us, and we're grateful to be part of keeping your home protected. We've got it handled, and we look forward to continuing to provide you with the same level of care and service.
-Jasmine, Aptive Care Team
Great guy providing the service liked…
Great guy providing the service liked him a lot. However he didn’t close our yard gate when he left. I noticed it open this morning after his service yesterday evening. We have 3 large dogs and this could have led to something bad if they would have gotten out of the yard
June 26, 2026
Reply from Aptive Pest Control
Hi Julie,
We're so glad to hear you had a great experience with your Aptive service professional and that they made such a positive impression. At the same time, we're sincerely sorry the yard gate was left open. We completely understand how concerning that must have been, especially with three large dogs at home. That could have had serious consequences, and we appreciate you bringing it to our attention.
Your feedback is important, and we'll use it as a coaching opportunity to help ensure details like this aren't overlooked in the future. At Aptive, we've got this handled, and we're always working to provide service that's not only effective but also gives you complete peace of mind. Thank you for choosing Aptive and for giving us the opportunity to do better.
-Jasmine, Aptive Care Team
First off…
First off…. AFTER they came out influx of bugs and fleas. Biggest joke ever! Do not recommend! Way to expensive in the first place and then to have a huge uptick in pests is ridiculous!
June 27, 2026
Reply from Aptive Pest Control
Hi Christy,
Thank you for sharing your feedback. We're sorry to hear you're experiencing increased pest activity after your treatment. We understand how frustrating that is, especially when you expected to see an improvement. This is not the experience we want for our customers, and we appreciate you bringing your concerns to our attention.
Please reach out to socialmedia@goaptive.com directly so we can review your account, learn more about the pest activity you're seeing, and determine the best next steps to address the issue. We'd welcome the opportunity to work with you and help get your pest concerns handled.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control
Hi Jarrod,
Thank you for your kind review! We're so glad to hear your Aptive service professional was both thorough and friendly. Delivering quality service while creating a positive experience for our customers is always our goal.
We truly appreciate you choosing Aptive and taking the time to share your feedback. Your support means a great deal to us, and we look forward to continuing to provide you with excellent service. We've got it handled!
-Jasmine, Aptive Care Team
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