Green Measures 

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See what reviewers are saying

Rated 1 out of 5 stars

Hi I had new glass put into my frames of which I am still waiting for my certificate to arrive. I am giving you 3 days to get back to me or I will be contacting the ombudsman I have tried phoning but... See more

Rated 1 out of 5 stars

Green Measures refused to answer after taking deposit and then were unable to do the work. . Did not respond to county court so CCJ awarded against them, still no responce. Got an order for them to at... See more

Rated 5 out of 5 stars

Just had a patio door fitted today and it's the best thing I've ever do e to the room. The fitters were ABSOLUTELY brilliant a so polite and courteous and extremely helpful and well mannered , so much... See more

Rated 1 out of 5 stars

Just had a follow-up call from Green Measures regarding an inspection visit of the 3 window installation done earlier in the year & the issue of an 'energy rating certificate' (?). I asked if this was... See more

Company details

  1. Double Glazing Installer

Information provided by various external sources

Green Measures are one of the UK’s leading installers of Energy Efficient glass upgrades for domestic properties. Our experienced teams of FENSA registered installers are ready to improve the comfort of your home and lower your energy bills using the most advanced energy efficient glass units from PLANITHERM.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Green measures, our experience with a scam company.

My disabled wife with memory issues, got talked in to a larger order that she said she could not afford. Pay on the drip was the solution offered by the woman on the phone and from June till now, we could not afford to pay anything in to it and the cool off period ended, we could use some slack as 2020 was a bad year as they had months they could not work.. Bye £434? or can we claim it back in court? Also, the first two windows that they did their fitting team damaged the window frames, DO NOT USE THIS COMPANY!!

Edit. we got a call after cancelling offering a smaller order and we get the windows at trade prices. Still did not take it after aggressive pushing.

November 30, 2020
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY
We were scammed out of £550 deposit from which we now believe after reading reviews is this company who trade under different names.(Creations) and Green Measures both based in Bradford....
We recommend that you do not agree to a quote from anyone doing cold calling.
Unfortunately we were sucked in and lost money and then Green Measures replaced our glass but haven’t responded to complaints from us that job not completed satisfactorily.Lots of reviews on here are mirror images of our experience.
Disgusting society now with scammers so BE AWARE
Green measures also had the upfront to ring us touting for more work before our job fully completed. There customer service is non existent and as shown in these reviews fraudulent activity going on.

November 18, 2020
Unprompted review
Rated 1 out of 5 stars

Green Measures, deposit not refunded and a CCJ Issued ignored

After over charging by £1,000 for a pane of glass, Green Measures had the nerve to call back a few months later, this time scamming our parents out of another deposit for unnecessary work. This is only when we realised they had been cold called by this awful company and we cancelled the new order. (nb. within their own complicated cancellation period).

Needless to say like all of the other reviews on here no deposit was returned and we took them to court, where a CCJ was issued against Green Measures. They have also now ignored this so the next step will be the sheriffs.

Interesting to see a few reviews claiming to be from 'rival' companies. Rest assured this is a genuine review and documentary evidence is available for anyone to see.

Also noticed on a few reviews they have responded claiming to be from a person called Ian (Ian actually stands for I Am Nobody). But unfortunately the reviewers are unable to further respond.

My advice would be to avoid this Company at all costs and to check out other review sources as well, such as Google.

November 10, 2020
Unprompted review
Rated 1 out of 5 stars

Don`t trust this company

Order to replace a broken pane in our conservatory was placed 27/08/2020. The salesman assured us that there would be no problem putting up necessary scaffolding to do the installation and that it would be included in the estimate given. We then paid the deposit. The surveyor called on 10/09/2020. He disagreed and said that health and safety requirements could not be met and that Green measures would cancel the contract with return of £240.00 deposit. By 08/10/2020 when I phoned them no deposit had been refunded. I was promised a refund within two weeks. By 26/10/2020 still no refund so I phoned them again and gave them a deadline for refund, Surprise, still no refund. Sadly I have to warn potential customers not to trust this company.

October 28, 2020
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company - they duped my parents into paying £9000 for some guttering work that didn't need doing. My dad has alzheimers and is a vulnerable person....the quote started out at £21K but then got reduced to £9K.....they still haven't refunded the deposit of nearly £2K that they extracted from my parents....

Updated 2nd November - still no response from Green Measures and no refund....have now passed this on to Trading Standards and North Yorkshire police

October 26, 2020
Unprompted review
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Rated 1 out of 5 stars

If I could I would give them no stars

If I could I would give them no stars. Signed up for some work early September I changed my mind and asked for a refund within two days( well within the cooling off periid) 6 weeks later no sign of a refund)....not holding my breath after reading these reviews.

October 11, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

With reference to GM4321, the deposit was returned on the 12th October 2020.
There has been a delay in the process due to current Covid 19 related issues. I hope this now resolves the issue.

Rated 1 out of 5 stars

Oops they did it again!!!!

Again, gogreen measures David Thomas promises twice that our refund has been authorised and will be in our bank within 6 hours........ Nothing! Then we get a call to state he is bringing the cash from Bradford and should be with us within two hours....... Good job we didn't hold our breath surprise surprise a no show. Really David Thomas you should be totally ashamed of yourself and your company lies, lies and more lies.

October 2, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

With reference to your deposit, it has now been fully returned. i hope this now resolves the issue.

Rated 1 out of 5 stars

Several months have passed and on top…

Several months have passed and on top of not responding to the CCJ they had ruling against them they had the audacity to suddenly start phoning us again not to give our money back but to try and get us to sign up to more work. They did not stop so we called the police who raised a crime reference number and warned them to stop harassing us. They have ignored the Vulnerable Person Act by bothering us (we are both in our 90's) and just goes to show what lowlife they are.

It is amusing to see the obvious fake good reports from employees and see Ian's responses.. Ian only replies to these but never has a word to say about all the negative genuine reviews like ours... Strange that isn't it...
IAN actually stands for I Am Nobody because if anyone every tries to phone him he is out that day!!.. Yeah right.

BBC Radio Cornwall (Laurence Reed Show) has now covered this awful company and as a result very kind listeners have offered to pay the required funds to get the bailiffs on to them.

Our only message to anyone reading this is please be warned. Scammers who have ripped off too many people like us... BE AWARE.

All the facts in this review are correct and can be verified by the police and the BBC

September 29, 2020
Unprompted review
Rated 4 out of 5 stars

Just had all my Windows fitted

Just had all my Windows fitted. The fitters were brilliant, very helpful. The company it self were very professional and dealt with all my queries very quickly. The Windows look great and I would have no hesitation in recommending them. Thank you

September 23, 2020
Unprompted review
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Rated 1 out of 5 stars

FRAUD

FRAUD - DO NOT BUY . A rep called Paul Stokes took a £300 pound deposit in mid June and has backed out of doing the windows for the quoted price and the company keep promising to return my deposit cheque until this week a lady called Maria said I'm now in a queue for my deposit to be returned .I see many other reviewers are receiving the same treatment from this firm . This is theft by deception and I have reported this to the Police- Action Fraud as recommended by other reviewers . If you are looking for a Genuine review - DO NOT LET THIS COMPANY PAST YOUR DOORSTEP !

September 11, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

With reference to GM3841, the deposit was returned on the 11th September 2020.
There has been a delay in the process due to current Covid 19 related issues. I hope this now resolves the issue.

Rated 1 out of 5 stars

Still no update Ian - Potential Fraud?

Still no update Ian and weirdly I've received a call from 01942 316019 today from Green Measures who confirmed the GM3214 is correct and they have absolutely no-one working for Green Measures called Ian? They had all of the details and all my records show your number 0800 783 0422 which I was constantly in touch with when I had all these problems so it is clearly your company. All the times you came out I called 0800 783 0422 and all the details of the contract I signed they knew. So is someone fraudulently trading under your name or are you hiding behind something?

Anyway apparently they are sending someone out to look at these issues this evening at 7pm. Let's see if this person turns up and can rectify all these issues?

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great Job

After signing the agreement, we started to read the reviews on here and got a little worried we'd made a huge mistake.
But I can honestley say what a fantastic job they have done from start to finish.
All done and dusted in 2 days 14 windows, 2 doors and a saloon patio doors. Nothing was too much trouble and they all took pride in what they were doing.
We are that impressed that we are having them back in 3 weeks to do the fasicias and guttering.
Wouldn't hesitate to recommend this company to family and friends. The compliments we have had from complete strangers as they walk by has been unbelievable.
Thank You
Clifford & Amy
Melton Mowbray

September 8, 2020
Unprompted review
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Reply from Green Measures

Mr & Mrs Riley

Thank you for taking the time to post a review your comments and custom are very much appreciated.

Kind Regards
Ian
Customer Services

Rated 5 out of 5 stars

Had replacement fascia and gutters

Has fasciae and gutters replaced from quote to finish couldn’t fault them , excellent service excellent fitting excellent company , all staff very polite professional and courteous

August 31, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Thank you for taking the time to post a review your comments and custom are very much appreciated.

Kind Regards
Ian
Customer Services

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Rated 5 out of 5 stars

Quick response

Very good company I’ve used on a number of occasions, always turn up on time and do a fantastic job and I’m using again once again

August 28, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi Stephen,

Thank you for taking the time to post a review your comments and custom are very much appreciated.

Kind Regards

Ian
Customer Service

Rated 5 out of 5 stars

Extremely happy with windows and doors

Just had windows and doors fitted , extremely happy with job , love the composite door , fitters were brilliant and just ordered fascia and guttering with green measured

August 24, 2020
Unprompted review
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Reply from Green Measures

Ms Atkinson

Thank you for taking the time to post a review your comments and custom are very much appreciated.

Kind Regards

Ian
Customer Services

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Rated 5 out of 5 stars

Great job

Great job, very happy with my install! Thanks

August 19, 2020
Unprompted review
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Reply from Green Measures

Hi Laura

Thank you for taking the time to post a review your comments and custom are much appreciated.

Kind Regards
Ian
Customer Services

Rated 5 out of 5 stars

I have been more than happy with the…

I have been more than happy with the service i have received, clean and tidy job.

August 17, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi Mr Sharp,

Thank you for taking the time to post a review your comments and custom are very much appreciated.

Kind Regards
Ian
Customer Services

Rated 5 out of 5 stars

Great experience

Great experience, everybody helpful from start to finish! Thank you

August 12, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Danni,

Thank you for taking the time to post a review your comments and custom are very much appreciated.

Kind Regards
Ian
Customer Services

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