Green Measures 

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See what reviewers are saying

Rated 1 out of 5 stars

Hi I had new glass put into my frames of which I am still waiting for my certificate to arrive. I am giving you 3 days to get back to me or I will be contacting the ombudsman I have tried phoning but... See more

Rated 1 out of 5 stars

Green Measures refused to answer after taking deposit and then were unable to do the work. . Did not respond to county court so CCJ awarded against them, still no responce. Got an order for them to at... See more

Rated 5 out of 5 stars

Just had a patio door fitted today and it's the best thing I've ever do e to the room. The fitters were ABSOLUTELY brilliant a so polite and courteous and extremely helpful and well mannered , so much... See more

Rated 1 out of 5 stars

Just had a follow-up call from Green Measures regarding an inspection visit of the 3 window installation done earlier in the year & the issue of an 'energy rating certificate' (?). I asked if this was... See more

Company details

  1. Double Glazing Installer

Information provided by various external sources

Green Measures are one of the UK’s leading installers of Energy Efficient glass upgrades for domestic properties. Our experienced teams of FENSA registered installers are ready to improve the comfort of your home and lower your energy bills using the most advanced energy efficient glass units from PLANITHERM.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam company & Now BLACKMAIL !!

Thank you Trustpilot for looking into this review I can assure you it is real and TRUE OF FACT Does that contravene rules that i want innocent customers not to go through the pain, inconvenience and financial hardship due to a company witholding our money
For Further Proof, see the email below

Admin
Sep 14, 2020, 10:07 AM (7 days ago)
to me

Good morning john, I have applied the refund and you will receive it within 7 days

Regards
David.

And guess what ??? I have still not recieved my money back. You want totally honest reviews, this is one that spells it out
Thank you for providing a platform to give the general public much needed advice against dishonest people who just want to take peoples mone

Scam company & Now BLACKMAIL !!!

Amazing how they only respond to positive comments and as one poster has noted. Ian (I am nobody). As no one in the company knows an Ian that works there
The Google reviews are more accurate
They have complained about my previous post, they say the truth hurts Two days ago, i had a converstaion with DAVE ??? unsure who really as when you phone back & ask for that person, no one knows who they are
He said he would return our £2.5k if we remove our reviews about them not providing the service they promised Definition - Fraud & Witholding funds that do not belong to Definition - Theft Under new management, not a chance Still the same scam artist.
And another day goes by. They could not find the tracking number for a cheque that has seemingly been sent, and now after assurances from David Thomas, even though again this afternoon some employees, (that term is very loose) do not know who he is So the reviews will keep being posted. Look North, The Argus & Telegraph & Rogue Traders are being kept up to date with these scam artists. And eventually, they have paid up after they tried to stop a cheque. Plus Bradford Trading Standards have already held a meeting with them.
If you still have money owing, keep on it !!

August 11, 2020
Unprompted review
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Rated 5 out of 5 stars

Very easy company to deal with happy…

Very easy company to deal with happy with the windows would recommend

August 6, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Thank you for taking the time to post a review your comments and custom are appreciated.

Kind Regards

Ian
Customer Services.

Rated 5 out of 5 stars

Satisfied customer

Having been very happy with this company from the initial outset from the very approachable sales team and surveyors and the fitters were excellent and did the work to a very high standard , we would most definitely use green measures again and have in fact placed another order for more work so thank you very much green measures

August 5, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Dear Mr and Mrs Woodward

Thank you for taking the time to post a review, your comments and custom are very much appreciated.

Kind Regards
Ian
Customer Services

Rated 5 out of 5 stars

Lovely sales person come in and left me…

Lovely sales person come in and left me great price and also work was A-1 great work and sales staff

August 5, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Dear Nicola,

Thank you for taking the time to post a review, your comments and custom are very much appreciated.

Kind Regards

Ian
Customer Services

Rated 1 out of 5 stars

Green Measures 02039076463

just had a cold call from this company Green Measures and when I asked who they were and where they were based said what do you want to know that for? I pointed out I don't know who they are and I don't deal with anyone on the phone unless I know who they are where their main place of business is and I told him I would check out reviews before dealing with any company. He was extremely abrupt and quite rude. If this is an indication of how they do business and without having anyone round to give me a quote I will say NO Thanks.

July 29, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi Ms Lang,

We are really sorry to hear about your recent call from the company, we will look into this for you and come back to you as all our calls are recorded.

Kind Regards

Ian
Customer Services

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Rated 5 out of 5 stars

Recently had new front windows…

Recently had new front windows replaced, very pleased with work and pleasant fitters. Good job all round. Thanks

July 29, 2020
Unprompted review
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Reply from Green Measures

Hi Ms Liyama,

Thank you for taking the time to post a review, your comments and custom are much appreciated.

Kind Regards

Ian
Customer Services

Rated 5 out of 5 stars

Excellent advice

Excellent advice, good fitting very pleased with my new windows.

July 28, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi Craig,

Thank you for taking the time to post a review your comments and custom are appreciated.

Kind Regards

Ian
Customer Service

Rated 5 out of 5 stars

From start to finish the company was…

From start to finish the company was very informative and I am happy with my new facias and gutters

July 24, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi Mr Foster,

Thank you for taking the time to post a review your comments and custom are appreciated.

Kind Regards

Ian
Customer Services

Rated 5 out of 5 stars

Happy with the work that’s been done…

Happy with the work that’s been done and would have no issues recommending.

July 24, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi A Thornton,

Thank you for taking the time to post a review your comments and custom are appreciated.

Kind Regards

Ian
Customer Services

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Rated 4 out of 5 stars

Glass replacement

Happy the way the job was carried out.. neatly and on time. Everything was cleared up and left tidy.. thank you green measures.

July 22, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Happy Customer,

Thank you for taking the time to post a review, your comments and custom are very much appreciated.

Kind Regards

Ian
Customer Services

Rated 5 out of 5 stars

Glass refurbished

Andrew and Ali came to my house today to talk about changing my glass and I found them both very personable Andrew was. Wet knowledgable about the glass and so I ended up ordering the last 14 panels of glass having already had the company do 7 panes previously with which I was very happy

July 22, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi Mrs Armstrong,

Thank you for taking the time to post a review , your comments and custom are very much appreciated.

Kind Regards

Ian
Customer Services

Rated 5 out of 5 stars

The price was good.When agreed to have…

The price was good.When agreed to have the windows,the technician was quickly out to measure up. One week later the windows fitters installed them. No mess and soon did the work, I would definitely recommend them.

July 21, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Mr Wagstaff,

Thank you for taking the time to post a review and we are delighted that your happy with our service.

Once again thank you for your custom.

Kind Regards

Ian
Customer Services

Rated 5 out of 5 stars

We had problems with door after fitting…

We had problems with door after fitting but the response was excellent and the problem fixed

July 21, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Mr Croft,

Thank you for taking the time to post a review your comments are a appreciated.

Kind Regards

Ian
Customer Services

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Rated 5 out of 5 stars

Amazing experience with the company…

Amazing experience with the company Green Measures! The windows and doors I’ve had fitted are great alongside the surveyors that came around to fit them. Would definitely recommend them if you have any home renovation projects lined up.

July 20, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi Kaytie,

Thank you for taking the time to post a review we value your comments and custom.

Kind Regards

Ian
Customer Services

Rated 5 out of 5 stars

Brilliant service

Brilliant service, the fitters were polite and cleaned up after themselves well. My windows and doors look brilliant! Would definitely recommend to anyone doing home improvements!

July 20, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi Elle,

Thank you for taking the time to post a review , we value your comments and custom.

Kind Regards

Ian
Customer Services

Rated 1 out of 5 stars

Company called me and I didn't…

Company called me and I didn't recognise the number, I called back and when I found out who it was I asked to be removed from their calling list. The service operator said "you called us love can you take us off your calling list - bye" and hung up. Horrible customer service would never use them after this experience.

July 20, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi Katie,

We are really sorry to hear that and we would appreciate if you could let us know which number you called on and at what time this will help us, so we can listen to the call as all our calls are recorded and we can deal with the matter accordingly.

At this point we can remove your number from our database

We await your reply.

Kind Regards

Ian
Customer Services

Rated 4 out of 5 stars

everything was okay

July 18, 2020
Unprompted review
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Reply from Green Measures

Hi Peter,

Thank you for your comments, we would be interested to know how we could improve to gain that fifth star?

Kind Regards

Ian
Customer Services

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Rated 5 out of 5 stars

Everyone should be using this company.

Green measures is without doubt the best Company I have ever used. There honesty and professionalism is amazing. All the team who I have either spoken to or who have visited my home have been brilliant. The knowledge of the product is outstanding. There understanding of individual needs by not over selling the product is a breath of fresh air. I have had the glass in my French doors replaced and will definitely be using this company again to replace the remaining glass in my house. By doing it one or two widows at a time means there isn’t a big bill at the end of it, this was there suggestion not mine! The prices are reasonable and the workmanship impeccable. I can not rate this company highly enough.

July 16, 2020
Unprompted review
Green Measures logo

Reply from Green Measures

Hi Andrew,

Thank you for your kind comments, it really is appreciative and we shall let the whole team know.

Thanks again for your custom.

Kind Regards

Ian
Customer Services

Rated 1 out of 5 stars

Just a warning to others and those…

Just a warning to others and those especially with vulnerable family.

I am sick of companies preying on and scamming my elderly grandmother!!

Yesterday whilst I was visiting my gran a woman from this company called about my grans windows.

Now I heard my gran say several times to the woman no thank you I can’t afford it and won’t be able to anytime soon, the woman continued to pressure my gran into a visit from a salesman in the end after a 20 min conversation and several no’s later the woman bullied my gran into this visit.

Few hours later said salesman arrived.
He began the quote chatting the usual jibberish about why he works for that company and how long he’s worked there etc and why it’s so great. 2 hours later several prices for the glass for one window a massive reduction from £2500 then to £1200 then to £600 with just a £150 deposit.

This guy was told on a number of occasions by my gran that she could not afford it it wouldn’t be any time soon, she’s on a pension etc. He even tried to pressure me into paying for her.
He kept shrugging at her when she said she can’t afford it, and questioning how can she not accept at that price.

Now by this point I was getting cross in the end my gran folded at the 600 even though the window is in no state of disrepair so I stepped in and said we need 5 minutes to talk and asked him to step outside.

I hadn’t caught the companies name so I went out to ask him, he then proceeded to follow me in and up the pressure again, with a few clicks I found the reviews on trust pilot etc and told the guy absolutely no it’s not happening and that I’ve seen the reviews, he then continued to argue with me that even safestyle has bad reviews, in the end I lost my rag and said no I want you to leave.

He left shaking his head, he was so inappropriate throughout the quote and basically bullied my gran into it.

I just want to warn others because this is not the first time scammers like these have bullied my gran into buying things she does not need or want.

Also the company has changed its name many times in a few years which I found out later along with in detail reviews of them scamming and ripping off people.

July 10, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THESE PEOPLE

DO NOT TRUST THESE PEOPLE. They sold my elderly parents windows they DID NOT NEED. Took a deposit. Said my parents had a 7 day cooling off period. My mum cancelled 2 days later and they assured her they would return the cheque. They cashed the cheque. And so far have not returned the deposit despite the promise they would do. I will be phoning them again to fight for my parents 300 pound deposit.
As of 17th July, my parents have still not received their deposit back despite cancelling on 22nd June! All emails go unanswered. Do not let this company near your elderly relatives.

July 3, 2020
Unprompted review

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