I received excellent customer service from Granite Finance today over the phone, and I would especially like to thank Liam. Liam was absolutely amazing — kind, caring, professional, and very he... See more
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Very helpful after cancelling insurance and reinstated following day after miss payment
I would like to say a big thank you to Christine, she was very helpful & polite, sorted out my issue swiftly , exemplary.
Staff are very understanding and helpful wonderful customer service 10 / 10
Very great and i was happy.highly recommend
Very happy with the service they provide very helpful and understanding of one’s circumstances.
Excellent customer service from Christine thank you
A lad called Sam helped me out sorting my payment it couldn’t of gone any better very happy with the support
Spoke to a lovely female member who was really helpful. She sorted my matter as well as giving me options too. Would 100% recommend them.
Absolutely amazing company amazing customer service understanding not like your usual insurance company where u ring up talk about what u need like talking to Robot these people have a genuine conversation while waiting wouldn't go anywhere else 10/10
Thanks for a very easy phone call. The lady on the phone was like a breath of fresh air, very unusual these days.
Had Christine from credit control and she absolutely squared me away saved me a massive future headache
Courtney was brilliant and very helpful. Thankyou for assisting me
Excellent service made very easy by the staff who guide you through all the way 🙏.
Christine was sooo helpful , informative and kind . She made me feel very comfortable and was able to help me with my issues as well as proving additional support and information
My problem was resolved very professionally and quickly by Christine who went that extra mile to help me out, a real credit to the company, thank you
Awful 2 hours spent on hold no good need more staff on
I spoke with Courtney today. Very professional and caring. Sorted my problem out straight away, would highly recommend
Chloe was absolutely fantastic! Not only was she professional and sorted my problem out straight away she was friendly and made me feel at ease throughout the whole call.
Today I spoke with ben who was fantastic at assisting me with what I needed Ide been off work for a few weeks due to my little girl being in hospital and this lead to me being unable to make my payment on my insurance policy after a quick phone call with ben I was reassured that my policy would not be canceled and that I could spread the cost of this months payment over them remainder of my policy this has really helped take the pressure off at a difficult time for us so thankyou ben for being genuine and understanding and thankyou granit finance for having procedures like this in place to help customer's when they have an unforeseen circumstance 10-10
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