Halfords Mobile Expert Reviews 

22,148
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,248 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being professional, polite, and extremely helpful during convenient mobile home appointments. People consistently mention that the pricing is very reasonable and that scheduling appointments online is quick and simple. Many consumers emphasize that the overall service is efficient, saving them considerable time and hassle. Some reviewers were not happy with technical installation issues or instances where technicians were unable to complete the requested work. A few consumers also noted encountering unexpected mechanical challenges or post-service vehicle complications that required additional attention. These occasional setbacks show areas where experiences occasionally fell short of expectations despite the generally positive feedback.

What people talk about most

Service

Customers had positive experiences with service, noting that the online booking process was quick and easy.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Booking process

Clients share ambiguous opinions on booking process, reflecting both satisfaction and frustration. Many... See more

Product

Reviewers mention ambiguous feedback about product, reflecting deeply divided opinions. While some consumers... See more

Price

Consumers find price to be positive and consistently report great value and competitive rates for products... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Got dash cam fitted with them. All service was fine overall, just the wiring it self could be better and the wires not hanging around. The person was nice and friendly.

Rated 5 out of 5 stars

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more

Rated 5 out of 5 stars

Nearly booked on line, but had something I wanted to check, so I rang their mobile tyre fitting number. I spoke to someone who was very helpful, answered my question and then offered to put the tyre... See more

Rated 5 out of 5 stars

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in compari... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(22,148)

1,203 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Be Careful.

Job not completed to a satisfactory standard.
Despite the high cost, Halfords did not meet the basic standards expected.

July 28, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. I have noted your issues to help improve our services. I am sorry for the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

Advertisement
Rated 5 out of 5 stars

The technician was friendly and…

The technician was friendly and professional,he cared about the safety of the car before doing any work,he was clearly confident in his work, absolutely brilliant service, thank you very much, Clive Jones

July 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I booked Halfords' mobile fitting…

I booked Halfords' mobile fitting service to install front and rear dash cams right on my driveway, and Mebin did an absolute top-class job.

He arrived promptly, was friendly and professional throughout, and took great care with the car. The installation itself is completely seamless—all the wiring is neatly tucked away with zero visible cables, looking just like a factory installation.

Before leaving, Mebin made sure to explain how everything worked, helped ensure the viewing angles were spot-on, and left everything tidy. Having the service done at home saved me so much hassle, and Mebin’s skill and attention to detail were second to none.

I couldn't be happier with the result. Excellent service from Halfords and a massive credit to Mebin! Highly recommended! ⭐⭐⭐⭐⭐

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

Booking Number: A552B089637

My appointment was booked for 13:00 for 4 tyres, advised to come 10 minutes early, I dropped my car at 12:50, came back at 14:30, my car was still outside, i asked them how long it will take they said rudely its a 1.2 hrs job, which was already passed, no word of apology, didnt even ask to sit, i went outside, waited, again came inside at 15:15, waited waited, mr choudhery went for a test drive on my car at 16:15, when he came back parked my car out, i went there to ask is it all finished he was hell of a rude and shouted 1 min pal,, i was given keys at 16:25, with no apologies, is this how you treat customers, today you lost my customs, gradually you will lose more, will never get back to them, local garages way better than them

July 27, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am very sorry to hear about the issues you have faced with our services. Please can you update your review to include an order number so I can look into this for you.

Kind Regards,
Olivia | Halfords Mobile Expert

Advertisement
Rated 5 out of 5 stars

Easy and straightforward service…

Easy and straightforward service offered online to order what you need.
The booking process was a breeze, and a good price for the product, and fitting.
The service provided by Graeme was superb.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Poor After care

Had four new tyres, tyres great, technician great apart from they forgot to put all my plastic wheel nut covers back on, yes i noticed four weeks later as been on holiday and just got round to cleaning the car and alloys, Halfords customer service didn't want to know said they couldn't prove it was him, just dismissed me, nothing they could/would do, small part easily replaced but shouldn't be by me, he would have seen all 20 shiny gloss covers in his van but said/did nothing, we spent a lot of money with Halfords, can't believe they would lose good customers over such a small thing that was their fault, back to mobile Kwik Fit next time, will never use them again with that sort of after care customer service.

July 24, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

Thank you for leaving a review. I am sorry to hear about the issues you have faced regarding your tyre fitting. I have forwarded your feedback to the management team to ensure our services are improved. I am very sorry for the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

Advertisement
Rated 5 out of 5 stars

Blowout swiftly repaired

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in comparison) reasonable, and on the day, the technician was friendly and professional. Overall, I have been very pleased.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Top Drawer Service!

A slick booking process giving me the flexibility to select a suitable time.

The Service was top class. A complete professional service by a dedicated professional.

Would recommend, absolutely!

July 22, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

1-Star Review

1-Star Review

I had an extremely disappointing experience with Halfords. After having my tyres fitted and balanced, the wheel balancing was shockingly poor. The car still suffered from noticeable vibration, which should never happen after a professional tyre fitting.

To make matters worse, when I took the car to an independent garage to have the issue corrected, they discovered that one of the wheel bolts had been overtightened so badly that they couldn’t undo it without risking damage. This is completely unacceptable and suggests that proper torque procedures were not followed.

I ended up paying another garage to fix problems that Halfords should have got right the first time. I expected a professional service, but instead I was left with extra cost, inconvenience, and concerns about the quality of their workmanship.

I would not recommend Halfords based on my experience.

July 8, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our tyre fitting services. I have passed your feedback on to our management team to ensure our services are improved. I am very sorry for the inconvenience caused.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Great

Great, courteous, well-priced and convenient trustworthy service.
I always use Halfords mobile fitting service.

July 21, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look