Halfords Mobile Expert Reviews 

22,149
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,248 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being professional, polite, and extremely helpful during convenient mobile home appointments. People consistently mention that the pricing is very reasonable and that scheduling appointments online is quick and simple. Many consumers emphasize that the overall service is efficient, saving them considerable time and hassle. Some reviewers were not happy with technical installation issues or instances where technicians were unable to complete the requested work. A few consumers also noted encountering unexpected mechanical challenges or post-service vehicle complications that required additional attention. These occasional setbacks show areas where experiences occasionally fell short of expectations despite the generally positive feedback.

What people talk about most

Service

Customers had positive experiences with service, noting that the online booking process was quick and easy.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Booking process

Clients share ambiguous opinions on booking process, reflecting both satisfaction and frustration. Many... See more

Product

Reviewers mention ambiguous feedback about product, reflecting deeply divided opinions. While some consumers... See more

Price

Consumers find price to be positive and consistently report great value and competitive rates for products... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Got dash cam fitted with them. All service was fine overall, just the wiring it self could be better and the wires not hanging around. The person was nice and friendly.

Rated 5 out of 5 stars

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more

Rated 5 out of 5 stars

Nearly booked on line, but had something I wanted to check, so I rang their mobile tyre fitting number. I spoke to someone who was very helpful, answered my question and then offered to put the tyre... See more

Rated 5 out of 5 stars

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in compari... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(22,149)

1,205 reviews in the last 12 months

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Rated 5 out of 5 stars

Had 4 budget tyres fitted by the mobile fitter

Had 4 budget tyres fitted by the mobile fitter.
The tyres were excellent value for money.
The process of ordering the tyres and booking the fitting was easy.
The online 'job tracker' was very helpful. The fitter turned up on time and called ahead of time to let me know he was on his way. He completed the job efficiently and quickly. From start to finish the whole process was easy and there was no issues, would highly recommend.

July 20, 2026
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Rated 5 out of 5 stars

Fair price. Great service

Marcus fitted a new battery to my car.
Service was performed quickly and fixed the issue with the car not starting.
Price was fair.

Booking was very easy and next day.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Shockingly unreliable website

Used Halfords a lot recently and the work has been fine. In this instance I tried to make a booking, money was taken but I was left with no booking. It was a lengthy and stressful process to get my money back.

July 17, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am very sorry to hear about the issues you have faced with our services. I have passed your feedback on to the relevant people to ensure our services are improved.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Very easy to choose the right tyres and book a slot.
The system is great for updating you too.
Fitter rang me to update time of arrival.
Impressed with the fitter,sadly forgotten his name. He was very professional and quick.
No messing.Great service highly recommended.
Thank you Halfords

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Booking the slot was easy and straightforward with plenty of options available. Jay let us know when he was on his way. He was very polite and friendly and quickly set about installing our dash cam. He's done a lovely job and took the time to talk us through how it works as well.
Would totally recommend him and the home service.
Thank you.

July 19, 2026
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Rated 5 out of 5 stars

Excellent service

I was struggling with my car battery, no electricians were available to come over and replace it. I booked an appointment online and the technician came and did the job.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book online and professional service

Easy to book online and came to my home to replace tyre. Halfords tyre fitter was very helpful and polite. He rang to let me know he was on the way. It was also reassurring to know the tyre had a nail in the shoulder and could not have been repaired. I would highly recommend the service.

July 16, 2026
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Rated 1 out of 5 stars

Sent wrong tyres

Halfords sent 4 tyres by there own recommendation as a disabled driver went with this . But their recommendation was wrong sent wrong size tyres when asked for refund want to charge me £40 for call out fee . There CEO been informed . Trying to charge call out fee for their error no wont happen if I could give zero I would . Order number A965B084419 will now be contacting the onbudsman 27/07/2026

July 18, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. Please can you update your review to include an order number so I can look into this for you.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

All tyres replaced.

Nearly booked on line, but had something I wanted to check, so I rang their mobile tyre fitting number. I spoke to someone who was very helpful, answered my question and then offered to put the tyre order through for me including the discount for 4 tyres. The next day the van and tyres turned up punctually, I was kept informed of the progress. The fitting went well - done by a very helpful and efficient young man.

July 18, 2026
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Rated 5 out of 5 stars

Home oil and filter service

I booked an oil and filter service at home. This was my first home service and it was such a great experience. Polite, tidy, considerate and hassle free.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish.

Quick and easy to book. Ossie was on time and called to let me know he was here, and was really quick and efficient. Excellent service - really happy with my experience from start to finish! All done while I was at work!

July 15, 2026
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Rated 1 out of 5 stars

I purchased 4 tyres from the Halfords…

Updated to add order number so Halfords can try to address this massive complaint.
Order number A962B112276

I purchased 4 tyres from the Halfords website using my vehicle registration number. I purchased the cheapest recommended tyres from the list. I paid for them to be fitted on my drive. When the fitter turned up he advised me that the tyres were incorrect and as such he could not fit them. I explained that I had purchased them using my registration number and the only tyres listed for my car were commercial, but apparently that is incorrect. I spoke with customer service who agreed to rectify the situation and fit the correct tyres this Friday.
After recieving no correspondence I contacted them again to find out the customer service agent had not put the order through. They then proceeded to tell me that I would have to pay another £261 for the correct tyres. I explained that under the consumer rights act and following on from the first call that they had a duty to supply and fit the correct tyres for the initial agreed price.
I am now in a waiting game to see if they will actually correct their mistakes.
And just to add. Please, please, please do not use Halfords for anything.

July 14, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. Please can you update your review to contain an order number so I can look into this for you.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Booked a 2-tyre fitting service

I booked a 2-tyre fitting service, and it was all completed in about 30 minutes. The technician is friendly and professional. The website is easy to use, and I was fully informed during the process.

July 13, 2026
Unprompted review

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