Halfords Mobile Expert Reviews 

22,149
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,246 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally polite, professional, and efficient during their scheduled mobile appointments at home. People also genuinely appreciate the reasonable pricing structure and the incredible convenience of having necessary car maintenance performed right on their driveway. Some reviewers were not happy with stock availability issues and occasional logistical problems encountered on the day of the appointment. A few other consumers mentioned experiencing scheduling complications, unfulfilled time slots, or encountering difficulties when trying to get vehicle repairs completed properly by the assigned technicians. Despite these specific drawbacks, the overall sentiment remains very positive regarding the mobile convenience.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the convenience of having appointments right... See more

Staff

People report positive experiences with staff, highlighting that technicians are prompt, polite, and... See more

Booking process

Reviewers highlight ambiguous aspects of booking_process, reflecting a wide range of differing experiences.... See more

Product

Customers had ambiguous experiences with product quality and orders, reporting both satisfaction and... See more

Price

Users describe positive interactions with price, highlighting affordable rates and competitive quotes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pros: Easy to book and decently-priced tyres. The guy was pleasant and efficient and the job was done quickly. Did not cost more to have the tyres fitted at home and really convenient. Cons: Albei... See more

Rated 5 out of 5 stars

Time for some feedback. See there are 2 Halford Mobile Expert listed here. Trust they are the same. I had 4 tyres fitted on my Range Rover: perfect. I then had 4 tyres fitted on my Mercedes CLS. Perfe... See more

Rated 5 out of 5 stars

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more

Rated 5 out of 5 stars

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in compari... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(22,149)

1,205 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Customer service second to none, mobile tyre changes quick and efficient and a price that is hard to beat,great discounts,fantastic technicians cheers Graeme awesome job

July 13, 2026
Unprompted review
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Rated 5 out of 5 stars

from Start to finish

from Start to finish, l.was told every detail, of what was happening...The Young chap Dan..l think..very young,and so tall..his personality was brilliant,he's a credit to you..

June 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Helpful service

The whole experience was easy, from booking my work on line to the engineer turning up and changing my car battery. It was also reasonably priced compared to others but that may be because it wasn't same day service.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

I needed 2 tyres replaced

I needed 2 tyres replaced. Halfords website was really easy and informative. Just had to enter my car index and they provided suggestions of tyres that would be suitable.
Having selected my tyres then went on to booking. No extra charge for them to come to me if I was happy with an 'all day' slot.
Plenty of updates via email and the only 'problem' on the day was the tracking was nit updated and I was not contacted when technician was on his way. It would have been perfect experience if that part of the process had worked.
Technician was polite and cheerful. Have already recommended this service

July 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service. The guy who changed the battery also showed me how to reset the car to clear all the 'faults' that came up due the battery being disconnected and changed. Very good at what he does.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Website allowed for booking my car in…

Website allowed for booking my car in for tyre replacement. When the technician arrived he said he couldn't do the work because of the wheels needing to be torqued and then left. Having the vehicle details beforehand Halfords should have known what to expect.

July 7, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. Please can you update your review to contain an order number so I can look into this for you.

Kind Regards,
Olivia | Halfords Mobile Expert

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Rated 5 out of 5 stars

New battery fitted

New battery fitted. Engineer arrived on time and completed the work in minutes. Booking was easy and the engineer very professional and personable. I would certainly use again.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Best prices anywhere

Best prices anywhere for four tyres fully fitted yesterday by the mobile fitting service.
£441 fro Halfords instead of £620 locally.
Easy to book, free next day fitting. Friendly and efficient, kept me informed, made me feel confident about the mobile fitting which I've never used before.

I wouldn't hesistate to use the Halfords mobile service in future as a result of my experience yesterday.

Not clear how he did 4 tyres so fast. I suspect there was some magic involved.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service , very professional and knowledgeable with a super courteous manner

Also great price that NOBODY else could get near to matching.

Will have ALL my business in future

July 4, 2026
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Rated 1 out of 5 stars

Wheel trim fell off car as soon as we…

Wheel trim fell off car as soon as we started driving following new tyres being fitted. Had to call out a a garage as the steering wheel was shaking as we went faster than 50mph. Wheels were totally out of balance

June 27, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear that the wheel trim fell off and the wheels were not balanced. I have passed your feedback on to the management team to help improve our services. I am sorry for the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Very easy and convenient way of fixing car issues

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the work that he needed to do. I know nothing about cars and he was very good at explaining without being patronising. I will certainly use Halfords again based on this experience.

May 7, 2026
Unprompted review

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