Halfords Mobile Expert Reviews 

22,150
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,246 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being professional, polite, and efficient during mobile appointments at home. People also appreciate that the booking system is usually straightforward and prices remain very competitive compared to local garages. However, some people mentioned experiencing scheduling hurdles or last-minute changes regarding parts availability. Some reviewers were not happy with technical difficulties, noting instances where tasks could not be completed as planned or required extra repairs. A small group of consumers felt disappointed when communication fell short or unexpected complications arose during the service. Others reported that unexpected problems occurred after the technicians finished the job.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the convenience of having appointments right... See more

Staff

People report positive experiences with staff, highlighting that technicians are prompt, polite, and... See more

Booking process

Reviewers highlight ambiguous aspects of booking_process, reflecting a wide range of differing experiences.... See more

Product

Customers had ambiguous experiences with product quality and orders, reporting both satisfaction and... See more

Price

Users describe positive interactions with price, highlighting affordable rates and competitive quotes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Time for some feedback. See there are 2 Halford Mobile Expert listed here. Trust they are the same. I had 4 tyres fitted on my Range Rover: perfect. I then had 4 tyres fitted on my Mercedes CLS. Perfe... See more

Rated 5 out of 5 stars

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more

Rated 5 out of 5 stars

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in compari... See more

Rated 5 out of 5 stars

Nearly booked on line, but had something I wanted to check, so I rang their mobile tyre fitting number. I spoke to someone who was very helpful, answered my question and then offered to put the tyre... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(22,150)

1,206 reviews in the last 12 months

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Rated 2 out of 5 stars

Check your Tyre before its fitted

To whom ever books with Halfords, please double check the tyres when they arrive and make sure they are the right ones and size.

Its a hassle afterwards as you will end up having to chase this up and sort out rather then Halfords themselves to fix there own problem. Also be prepare to loose a day of work, unless you can work from home..

June 27, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

Thank you for leaving a review. I am sorry to hear about the issues you have faced with our services. I have noted the issues you have faced and passed this on to the management team to ensure our services are improved.

Kind Regards
Olivia | Halfords Mobile Expert

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Rated 5 out of 5 stars

Friendly, professional service

Cade has fitted tyres for my car on 2 occasions now and he's always been friendly, professional and efficient. He called half an hour before arriving to give me plenty of time to sort things with work calls, and arrived exactly when he said he would. Tyre was fitted in under 30 minutes. He always gives me an update on everything, including where this tyre was splitting and any tips on knowing the correct tyre tread depth myself. Can't recommend enough. Price is reasonable considering it includes tyre, visit and fitting.

June 29, 2026
Unprompted review
Rated 3 out of 5 stars

Online booking easy but the arrival time a mistery

Mechanic was great, but the online arrival schedulling is for show only did not work despite checking every 20 mins.

June 25, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

Thank you for leaving a review and your positive feedback regarding our technician. I am sorry to hear that the tracking did not work. I have passed this on to the relevant people to ensure this is dealt with.

Kind Regards
Olivia | Halfords Mobile Expert

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Rated 5 out of 5 stars

Outstanding Service

Outstanding customer service. I had a battery replacement using the mobile service which was superb in all respects. Highly recommended service with easy booking & great price. The work carried out with excellent timekeeping was fast, efficient & thorough by a friendly & knowledgable fitter.

June 27, 2026
Unprompted review
Rated 1 out of 5 stars

they say no charges if battery doesnt…

they say no charges if battery doesnt fit during buying but later charge you call out charges

June 28, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear that your battery did not fit, resulting in a call-out charge. I have passed this on to the management team and asked them to contact you regarding this. I am sorry for the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

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Rated 5 out of 5 stars

Got the job done

Nathan was extremely helpful and professional. Was pleased with arrival time and contact. Job done. Happy customer.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Quick appointment at a time and location that suited me. Good price for the tyres and fitting.

Fitter - Owen who came out this morning was brilliant. He was patient, explained things to me and highlighted an issue I would not have known about unless he had taken the tyre off.

Tyres were fitted quickly with no mess

He also made sure the work was done well, tidied up etc

Massive thanks Owen

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

I had a flat battery at home phoned RAC…

I had a flat battery at home phoned RAC who we pay a yearly sucribcription, turned up with no battery even though they knew what the problem was, was told it would be three days before they could get a battery. Went on line to Halfords booked next day slot, £50 cheaper. Great service.

June 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Poor workmanship

Poor workmanship. Tyres not balanced correctly. Poor communication from fitter.

June 26, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. I have passed your review on to the management team to ensure our services are improved.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Halfords are reliable

Halfords is, to date, in my opinion and experience reliable and efficient. MOT, tyre replacement and,most recently, a new battery. Also any items I need for the car are available. Prices are generally reasonable. The Halfords Motoring Club Membership is worth it.

June 26, 2026
Unprompted review
Rated 1 out of 5 stars

Tyre ordered but not in stock

Made the order and paid.
Asked to contact next day.
Called and said they are getting the tyre, then asked to contact again.
Told they don't have it and order cancelled.
Shocking customer service and constant emails.
Will not be using in future waste of time

June 27, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services. Please can you update your review to contain an order number so I can look into this for you.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 1 out of 5 stars

Minus 10 for these clowns.

Minus 10 for these clowns.
Booked and paid for home battery fitting.
Acknowledged and money taken
confirmed in email.
the conflicting texts/emails confusing but not cancelling order.
check progress and said all was on schedule.
they tied to contact me at 6.30am and complains I was not available.
gave me a number to call but no one to talk to and my situation was not on the list of choices.
Phoned did get hold of someone, after they cut me off the first time.
She said appointment cancelled . Why did they not inform me? Still showing was going ahead.
rescheduled Sunday, Why not Saturday?
Holiday £700. now have to cancelled. Solicitors on the case.

June 26, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services, with your appointment being cancelled due to the technician's sickness. I have passed your review to the management team to help improve our services. I am sorry for the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

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Rated 5 out of 5 stars

Mobile Tyre Fitting

Quick and easy to book a mobile tyre replacement online. Technician called before arriving and got there at the alloted time. Was friendly and professional.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Unexpectedly good!

What really made it great was the fact that it so surpassed my expectations which were very low having taken vars to the Halfords depot on a number of occasions and found them to be the worst tyre providers I'd ever been to. This mobile services was perfect, didn't cost anything extra, was quick, convenient, guy did a great job and put the spare back along with all the bits and pieces exactly as they came out of the boot. Purchase and booking process was all very straight-forward

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

I have used the mobile tyre fitting…

I have used the mobile tyre fitting service for the second time. The fitter rang me 30 minutes before arriving. He was very polite and efficient. I purchased the tyres at a good price. The fitter even explained to me why my main dealer had recommended the replacement of my back tyres. An excellent service.

June 25, 2026
Unprompted review

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