What a joke this is. I ordered a jumpsuit that eventually came and was awful. The sizing was all over the place and the quality was so so poor. When asked for a refund they said you can return to Chin... See more
Company replied
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What a joke this is. I ordered a jumpsuit that eventually came and was awful. The sizing was all over the place and the quality was so so poor. When asked for a refund they said you can return to Chin... See more
Company replied
The shipping experience has been horrible. Ordered on 26 Jan, shipped 29 Jan still have not received. I would highly recommend against FedEx or this seller if that is the only carrier they use. I'd lo... See more
Excellent quality as ever sadly on of the bracelets does not resemble its picture on line. Bracelet B322AP/21CM looks almost sand coloured but has turned out to be blue/purple which while being pleasa... See more
Absolutely gorgeous bracelet, which my husband loves. He’s had one from here before and it lasted years even without him ever taking it off, which is surprising because it’s leather! So I know they ar... See more
Company replied
Hamilton and Lewis is an online jewellery retailer of wedding rings, engagement rings, watch winders and jewellery boxes. Free Delivery. Made in the UK
4 Blenheim Court, TS17 5HU, Ingleby Barwick, United Kingdom
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Order cancelled with no explanation. Still waiting on refund. Very poor service.

Reply from Hamilton & Lewis

Reply from Hamilton & Lewis
I ordered a ring for my son, unfortunately shortly afterwards I had an email saying I was being refunded as they did not have enough stock to fulfil my order, which was a shame as I really liked this particular ring. I think it would be better though if this happened at point of purchase, possibly, you should not be able to order and pay for something, if the product is not available.
Really good customer service.
Postage was a bit expensive but that would not put me off shopping again.
Ring came in a lovely box and was wrapped really well.
Thank you 😊
I bought a Masonic ring with engraving as a gift. Ring and engraving were absolutely beautiful, unfortunately the ring was advertised as coming in a luxury box. Which it was not, it was a cheap plastic box. I emailed Hamilton and Lewis, and I was given a genuine apology, and within 2 days I have received an absolutely stunning gift box, which complements the ring immensely. Fantastic customer service, I am very happy and will definitely use this company in the future.
Disappointed.
Order was cancelled on 06/09/2022,It would be nice if they had stock before offering it for sale.

Reply from Hamilton & Lewis
Fantastic customer service from Hamilton Lewis, I emailed about a product that was out of stock on their website. They replied swiftly that they had 1 left and that I could buy it from the website now, which I did immediately.

Reply from Hamilton & Lewis
Disappointed. Product ordered not in stock ,but took almost a full week before notified.

Reply from Hamilton & Lewis
Item arrived very quickly and was very well packaged

Reply from Hamilton & Lewis
Customer support was very quick and responsive to my question.
By the way, I was wondering why you can't have similar ring designs (eg shape of ring head) for the non reversible rings. For instance I liked the square reversible head but wanted a non reversible ring, and those are only available in the round shape

Reply from Hamilton & Lewis
Quick delivery item well packaged would order with them again

Reply from Hamilton & Lewis
Unfortunately they didn’t have what I was looking for but the customer service and options provided were super quick and flexible.
I have been looking for sometime to replace my eight year old leather bracelets, been scrolling through lots off sites & I made the best choice for my replacements. Cheers Rob

Reply from Hamilton & Lewis
Excellent quality ring as described. Arrived within a few days of ordering.
A very efficient service, thankyou.

Reply from Hamilton & Lewis

Reply from Hamilton & Lewis
Cannot recommend this store enough. Orders, even emailed for time scales and had a response 10 minutes. Super helpful and the quality of the jewelery if fantastic.

Reply from Hamilton & Lewis
Wolf double watch winder is great. Thank you.

Reply from Hamilton & Lewis
Very happy with both the order and the price. I had to contact them for shipping confirmation and received a prompt response:)

Reply from Hamilton & Lewis
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