Hays Travel - Garforth Reviews 

563
TrustScore 5 out of 5

4.9

39 Main Street, LS25 1DS Garforth, GB


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Rated 5 out of 5 stars

What a lovely travel company! I went to look (and book) a week's break and spoke with Danielle at the Garforth branch. Danielle was really knowledgeable and very patient. She looked at various options... See more

Company replied

Rated 5 out of 5 stars

Natasha was a wonderful person who I saw,at the Garforth Branch in Leeds, and had so much time to find me the right holiday destination flights and hotel. Trying all different combinations to get me... See more

Company replied

Rated 5 out of 5 stars

We visited the Garforth branch and yesterday to book our summer holiday and were very happy with the experience. We had a specific set of requirements and Danielle was very helpful and friendly... See more

Company replied

Rated 5 out of 5 stars

We had , had river cruise cancelled because of low river levels so went to hays to see if they could help they found us the p and o cruise that fitted us perfectly.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 39 Main Street, LS25 1DS, Garforth, United Kingdom

  • 01138275429

4.9

Excellent

TrustScore 5 out of 5

563 reviews

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4.9

All reviews

(563)

124,737 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Algarve Holiday 2026.…

Danielle was very helpful with our Hotel booking and gave us flight times to choose from.
When you give her a rough idea of what you need she is very professional and knowledgeable, we will be back to get our Travel money too.

October 15, 2025
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Reply from Hays Travel - Garforth

As always it was a pleasure arranging another holiday for you : - ) Looking forward to hearing all about it : - )

Rated 5 out of 5 stars

Once again great service

Once again great service , friendly ladies, great sense of humour, paperwork and ground work done for you , great branch to keep going back to . Thanks once again to Natasha for her patience with me , it takes a lot ! Never had a bad holiday and the next one is already in there hands to sort for me

October 14, 2025
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Reply from Hays Travel - Garforth

Thank you for you lovely review Gail, it's always a pleasure haha we do have a good laugh don't we. Thank you once again for booking with us. Kind Regards Natasha

Rated 5 out of 5 stars

Quick

Quick, pleasant and efficient service. The staff at Garforth are excellent

October 11, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, I'm sure you ladies will have a wonderful time. Thanks again, Rhianna

Rated 5 out of 5 stars

The ladies in Hays are so welcoming

The ladies in Hays are so welcoming, friendly and helpful and give great advice we love booking through this branch.

October 5, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review, I'm so happy you finally got to Book New York what a trip you are all going to have. Thank you again for trusting me with this. Thanks Natasha

Rated 5 out of 5 stars

Natasha at Hays Travel Garforth always…

Natasha at Hays Travel Garforth always goes out of her way to get us what we have asked for as we can be tricky customers . Nothing is ever too much trouble and she always comes back to us via phone or email when she says she will it’s the only reason we book holidays with Hays travel at Garforth especially as my husband recovering from cancer so we were unable to travel for a while

September 27, 2025
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Reply from Hays Travel - Garforth

Thank you so much Dawn, it's always a pleasure to look after you both. I'm sure Gambia is going to be amazing. Thank you once again for booking with me Thanks Natasha

Rated 5 out of 5 stars

Fab experience every time

Everyone is always so helpful and nothing is too much trouble. Also there is a lot of knowledge so people can give advice on destinations. They also remember you which is a really nice touch

October 1, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, was a pleasure to book your holiday! Hope you have a lovely time. Thanks- Rhianna

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Extremely helpful! Spent a lot of time finding the right place for our family at an affordable price!

September 27, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, it was my pleasure to find you the right holiday for you and your family. I hope you all have the best time together making beautiful memories.Thanks Natasha

Rated 5 out of 5 stars

Very helpful nothing was too much…

Very helpful nothing was too much trouble. Very friendly and made us feel special.

September 23, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feed back it's always a pleasure to help you booked your next adventure, i'm sure you will have an amazing time Thanks Natasha

Rated 5 out of 5 stars

Really Helpful, Can't Ask For More

Tash was really helpful and recognised me as a previous customer even though I called to book a holiday rather than visiting the branch.

September 12, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review, I do not forget a familiar voice haha. Thank you for coming back to Hays Travel once again we do appreciate you choosing us to book your lovely holidays. Thanks Natasha

Rated 5 out of 5 stars

Very knowledgeable friendly staff made…

Very knowledgeable friendly staff made my experience enjoyable

September 12, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, it was my pleasure to help you put this fabulous trip together. I hope you have the best time. Thanks Natasha

Rated 5 out of 5 stars

Pleasant and very helpful

Natasha was pleasant and very helpful as I was a bit nervous about booking a solo trip, she put my mind at rest and made me feel better about doing it.

September 11, 2025
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Reply from Hays Travel - Garforth

Thank you, I know you have done the right thing, you are going to have an amazing time. Please come and tell me all about it when you are back. Thank you for booking with me. Thanks Natasha

Rated 5 out of 5 stars

Helpful

Natasha was very helpful and informative. It was the first time we had used Hays having moved to the area. Will certainly use again.

September 10, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review, It was lovely to met you both, I'm sure you will have a lovely time can not wait to hear all about it.Thanks Natasha

Rated 5 out of 5 stars

Great service

The staff at Hays were informative, friendly and really helpful and I got a great price for my holiday. It took away all the stress of booking stuff online myself!

August 22, 2025
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Reply from Hays Travel - Garforth

Thank you for your feedback, was lovely to get it booked for you. Thanks again- Natasha

Rated 5 out of 5 stars

Easy to use

Easy to use good knowledge of everything

August 26, 2025
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Reply from Hays Travel - Garforth

Thank you for your great feedback, it was a pleasure booking another holiday for you : - ) Really pleased we managed to get you sorted - Danielle

Rated 5 out of 5 stars

Singapore and Borneo Booking

We’ve just booked a holiday to Singapore and Borneo with Hayes in Garforth. Danielle was brilliant. There was no pressure, she listened to everything we wanted and took on board the places, hotels and flights we’d already researched ourselves and was able to find us exactly what we wanted. All flights, hotels and transfers booked and she’ll even get in touch later in the year to see if we can add on a trip when they become available. Easy booking process so now all we need to do is relax and wait till next year!

August 14, 2025
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Reply from Hays Travel - Garforth

Oh that is so lovely thank you for the deedback, it was an absolute pleasure popping this together for you. Really looking forward to hearing all about it - Thank you again and any questions please do let me know - Danielle

Rated 5 out of 5 stars

Great service

Staff as always at the Garforth branch so helpful . I needed different currencies which Natasha sorted for me and than I booked a holiday which again she was so helpful with .

August 19, 2025
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Reply from Hays Travel - Garforth

It is always a pleasure : - ) Thank you again for making the choice to book with us in Garforth

Rated 5 out of 5 stars

Happy holidays at Hsys

I was extremely satisfied with the service from your girls in my local Hays. Always smiling, understanding and most of all helpful.

August 17, 2025
Hays Travel - Garforth logo

Reply from Hays Travel - Garforth

Thank you for your lovely feedback, it's always a pleasure to help you create memories. thanks natasha

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