Hi very good the man came looked at what I wanted gave me the price .kepted me informed of when they would turn up.two fitters came as agreed got on did a very good job fitting it asking if position w... See more
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Harry and the team always professional, polite & friendly to deal with. Great response times for any "emergency cover" and good communication from the Back Office team too. Reasonable prices - quotes... See more
We chose HDS from several quotes for a change from a regular boiler to a combi boiler system and are glad we did. Queries and amendments to the original quote were answered quickly, minor adjustmen... See more
Company replied
Appointment was booked promptly & Lewis who came out was very helpful, clearly explaining the issue on my boiler & the timeframes for repair given this was over Christmas. Repair executed efficiently... See more
Company replied
Company details
- Boiler and Heating Service
- Bathroom Remodeler
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Plumber
Written by the company
A Family Run Business with 10+ year experience. HDS Plumbing & Heating is a family run business operating within a 15-mile radius of Milton Keynes. We are fully insured, and all our engineers are Gas Safe registered. HDS is determined to overcome the stereotypical view of plumbers by turning up on time, following up with fully costed quotes which explain clearly what is included, (and more importantly what’s not). Because we are local, we understand the importance of completing ALL jobs to the highest standards and delivering on our promises. Visit our website for a free instant quote - www.hdsheating.co.uk or call 01908 579100. .Our recommendation will reflect the latest technology to lower your energy usage. .Local friendly family run company, providing a first class service! .We take pride in completing every job on time to the highest standards.
Contact info
Drakes Mews, Crownhill, MK8 0ER, Milton Keynes, United Kingdom
- 01908 579100
- hdsplumbingandheating@gmail.com
- www.hdsheating.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Efficient & friendly service
Appointment was booked promptly & Lewis who came out was very helpful, clearly explaining the issue on my boiler & the timeframes for repair given this was over Christmas. Repair executed efficiently & solved as advised. Prompt, efficient & friendly. Also reasonable prices. Also like that receipts are emailed.

Reply from H D S Plumbing & Heating Ltd
Unexpectedly expensive
All the people I spoke to and came to the house were friendly and helpful. However I arranged a service for £90 and was told everything was fine but following day I discovered a leak. Engineer returned and said I needed the filter to be replaced. This cost an additional £270. The part retails at less than £60 and it was an hours work. I thought this expensive. A few days later I had to switch the boiler off because the pressure was too high. Another engineer came and drained water from the system. Working fine now.
Harry and his team installed a new…
Harry and his team installed a new boiler for me prior to Christmas in Duston Northampton. My partner and I had a few quotes but Harry took the time to sit down and go through the quotation and explain exactly what the job involved. I’d be happy to recommend HDS Plumbing and Heating
I have always received excellent…
I have always received excellent service from HDS and their plumbers are always great to deal with.

Reply from H D S Plumbing & Heating Ltd
The engineer was very helpful not sure…
The engineer was very helpful not sure of the date.
As usual excellent service and fitting…
As usual excellent service and fitting of new pump.
Boiler service
Arrived on time, removed shoes without asking. Did the job efficiently as always. Also explained what they had done.
Excellent Company
Excellent Company. Have used a few times for heating problems, boiler services and capping gas when required during a refit.
Good always re confirm the appointment a day or so before. Always turn up when they say and do do a grand job
The whole payment process is fast and…
The whole payment process is fast and smooth. 😊👍
Excellent knowledgeable and friendly…
Excellent knowledgeable and friendly rngineers
They are always helpful and polite and…
They are always helpful and polite and most important very efficient. I have used them since they first started and have never had a problem with their work.
Excellent job
Excellent job, very professional workman. Customer service before and after was superb.

Reply from H D S Plumbing & Heating Ltd
Very polite and efficient
Great team at HDS
Great team at HDS - Lewis kept me updated about his arrival; did all the boiler checks and updated the paperwork AND fixed the toilet seat!!
Many thanks 🙏
Excellent from start to finish
Excellent from start to finish. Helpful, knowledgeable, prompt, great communications and value for money! We received a reccommendation for HDS from friends who had a boiler installed, and are very pleased to have gone with them.

Reply from H D S Plumbing & Heating Ltd
Immediate response
Rang my usual company no answer left a message no response. Recommended Hds and rang them they responded to me immediately and sent someone within 30 minutes. Fantastic service and great people. Highly appreciated their quick response

Reply from H D S Plumbing & Heating Ltd
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