H D S Plumbing & Heating Ltd Reviews 

131
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hi very good the man came looked at what I wanted gave me the price .kepted me informed of when they would turn up.two fitters came as agreed got on did a very good job fitting it asking if position w... See more

Rated 5 out of 5 stars

Harry and the team always professional, polite & friendly to deal with. Great response times for any "emergency cover" and good communication from the Back Office team too. Reasonable prices - quotes... See more

Rated 5 out of 5 stars

We chose HDS from several quotes for a change from a regular boiler to a combi boiler system and are glad we did. Queries and amendments to the original quote were answered quickly, minor adjustmen... See more

Company replied

Rated 5 out of 5 stars

Appointment was booked promptly & Lewis who came out was very helpful, clearly explaining the issue on my boiler & the timeframes for repair given this was over Christmas. Repair executed efficiently... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor
  6. Plumber

Written by the company

A Family Run Business with 10+ year experience. HDS Plumbing & Heating is a family run business operating within a 15-mile radius of Milton Keynes. We are fully insured, and all our engineers are Gas Safe registered. HDS is determined to overcome the stereotypical view of plumbers by turning up on time, following up with fully costed quotes which explain clearly what is included, (and more importantly what’s not). Because we are local, we understand the importance of completing ALL jobs to the highest standards and delivering on our promises. Visit our website for a free instant quote - www.hdsheating.co.uk or call 01908 579100. .Our recommendation will reflect the latest technology to lower your energy usage. .Local friendly family run company, providing a first class service! .We take pride in completing every job on time to the highest standards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(131)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient & friendly service

Appointment was booked promptly & Lewis who came out was very helpful, clearly explaining the issue on my boiler & the timeframes for repair given this was over Christmas. Repair executed efficiently & solved as advised. Prompt, efficient & friendly. Also reasonable prices. Also like that receipts are emailed.

January 5, 2024
H D S Plumbing & Heating Ltd logo

Reply from H D S Plumbing & Heating Ltd

Thank you for your review! I'm glad we were able to quickly resolve the issue.

Advertisement
Rated 1 out of 5 stars

Unexpectedly expensive

All the people I spoke to and came to the house were friendly and helpful. However I arranged a service for £90 and was told everything was fine but following day I discovered a leak. Engineer returned and said I needed the filter to be replaced. This cost an additional £270. The part retails at less than £60 and it was an hours work. I thought this expensive. A few days later I had to switch the boiler off because the pressure was too high. Another engineer came and drained water from the system. Working fine now.

January 4, 2024
Rated 5 out of 5 stars

Harry and his team installed a new…

Harry and his team installed a new boiler for me prior to Christmas in Duston Northampton. My partner and I had a few quotes but Harry took the time to sit down and go through the quotation and explain exactly what the job involved. I’d be happy to recommend HDS Plumbing and Heating

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

I have always received excellent…

I have always received excellent service from HDS and their plumbers are always great to deal with.

December 21, 2023
H D S Plumbing & Heating Ltd logo

Reply from H D S Plumbing & Heating Ltd

Thanks for your review, return custom in itself is a great recommendation!

Advertisement
Advertisement
Rated 5 out of 5 stars

Excellent Company

Excellent Company. Have used a few times for heating problems, boiler services and capping gas when required during a refit.
Good always re confirm the appointment a day or so before. Always turn up when they say and do do a grand job

October 26, 2023
Advertisement
Rated 5 out of 5 stars

Excellent job

Excellent job, very professional workman. Customer service before and after was superb.

July 16, 2023
H D S Plumbing & Heating Ltd logo

Reply from H D S Plumbing & Heating Ltd

Thank you, we are glad you are delighted with the boiler installation.

Advertisement
Rated 5 out of 5 stars

Great team at HDS

Great team at HDS - Lewis kept me updated about his arrival; did all the boiler checks and updated the paperwork AND fixed the toilet seat!!
Many thanks 🙏

May 14, 2023
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Helpful, knowledgeable, prompt, great communications and value for money! We received a reccommendation for HDS from friends who had a boiler installed, and are very pleased to have gone with them.

March 28, 2023
Unprompted review
H D S Plumbing & Heating Ltd logo

Reply from H D S Plumbing & Heating Ltd

We love that we get so many jobs from recommendations and are super pleased that you have been just as happy with our work and service.
The HDS Team

Rated 5 out of 5 stars

Immediate response

Rang my usual company no answer left a message no response. Recommended Hds and rang them they responded to me immediately and sent someone within 30 minutes. Fantastic service and great people. Highly appreciated their quick response

February 6, 2023
H D S Plumbing & Heating Ltd logo

Reply from H D S Plumbing & Heating Ltd

Thanks for sharing your experience. Your feedback has been shared with the HDS Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look