H D S Plumbing & Heating Ltd Reviews 

131
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Hi very good the man came looked at what I wanted gave me the price .kepted me informed of when they would turn up.two fitters came as agreed got on did a very good job fitting it asking if position w... See more

Rated 5 out of 5 stars

Harry and the team always professional, polite & friendly to deal with. Great response times for any "emergency cover" and good communication from the Back Office team too. Reasonable prices - quotes... See more

Rated 5 out of 5 stars

We chose HDS from several quotes for a change from a regular boiler to a combi boiler system and are glad we did. Queries and amendments to the original quote were answered quickly, minor adjustmen... See more

Company replied

Rated 5 out of 5 stars

Appointment was booked promptly & Lewis who came out was very helpful, clearly explaining the issue on my boiler & the timeframes for repair given this was over Christmas. Repair executed efficiently... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor
  6. Plumber

Written by the company

A Family Run Business with 10+ year experience. HDS Plumbing & Heating is a family run business operating within a 15-mile radius of Milton Keynes. We are fully insured, and all our engineers are Gas Safe registered. HDS is determined to overcome the stereotypical view of plumbers by turning up on time, following up with fully costed quotes which explain clearly what is included, (and more importantly what’s not). Because we are local, we understand the importance of completing ALL jobs to the highest standards and delivering on our promises. Visit our website for a free instant quote - www.hdsheating.co.uk or call 01908 579100. .Our recommendation will reflect the latest technology to lower your energy usage. .Local friendly family run company, providing a first class service! .We take pride in completing every job on time to the highest standards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

131 reviews

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4.8

All reviews

(131)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

HDS made the difference

I would recommend HDS for your plumbing and heating repairs, installation and other services.
Right from when I made contact, an initial appointment was booked.Harry arrived on time, shed light on the variety of boilers from the professionally put together information booklet and this was very helpful in making an informed decision.

The office (Michelle and Jodie) kept me updated and communicated clearly on what the job would entail and when the engineers would arrive.

Harry was honest, professional and exemplary in the work carried out.
As a matter of fact, they made the whole process of replacing our old boiler less stressful which is rare from my experience.

The other members of the team Jamie and Ryan are so polite and customer service oriented and did an excellent job.

HDS also provided us with fan heaters to keep us warm while the work was going on.

HDS made the difference and we are so pleased with the whole experience.

I would advise you to look no further.The solution is with HDS.Give them a call and you will have no regrets.

February 7, 2023
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Thank you so much for this fantastic review. The Team are always thrilled when their efforts are recognised.

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Rated 5 out of 5 stars

Urgent call out

Great emergency service for a burst pipe. Lovely and friendly both on the phone and in person. Would highly recommend 5 ⭐️

December 16, 2022
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Reply from H D S Plumbing & Heating Ltd

Thanks for your review. Glad we were able to take sone of the stress away from the situation.

Rated 5 out of 5 stars

HDS stepped in when Boxt let me down at…

HDS stepped in when Boxt let me down at short notice and they installed a new boiler the next day. I'm happy to recommend them.

October 21, 2022
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Thank you for your review, the Team are always delighted to get such positive feedback. Thank you.

Rated 5 out of 5 stars

Well done to all at HDS plumbing and…

Well done to all at HDS plumbing and heating. You were efficient, friendly and helpful. Your response times were well in line with expectations after I had discovered I'd got a problem with the boiler and central heating. I would have no hesitation in recommending to others. Only one slight critisism would be the cost but better to pay a little more for a good job rather than a little less for shoddy job.

October 3, 2022
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Reply from H D S Plumbing & Heating Ltd

Thank you for your review and choosing HDS.

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Rated 5 out of 5 stars

Excellent service received

En-suite shower room recently re-fitted by HDS and looks stunning. The team were punctual, reliable and 100% professional. Would not hesitate to recommend this company for any plumbing or heating job, large or small.

September 28, 2022
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Thank you! Hope you enjoy your new shower room!

Rated 5 out of 5 stars

Glad we chose HDS

We chose HDS from several quotes for a change from a regular boiler to a combi boiler system and are glad we did.
Queries and amendments to the original quote were answered quickly, minor adjustments during the installation were handled without issue, and a small post-install issue resolved within hours.
Thanks to Harry for the quote, and Steve & Lewis for the install.
Safe to say we will use them again.

September 2, 2022
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Thanks for the review - the HDS team are delighted you are happy with the instal and our service overall.

Rated 5 out of 5 stars

New Boiler

New Boiler. Very Polite and a great job.

June 27, 2022
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Thank you :)

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Rated 5 out of 5 stars

Excellent local plumbing & heating…

Excellent local plumbing & heating company. Excellent communication, good prices offering great value and a high quality of workmanship. Will be using again.

June 6, 2022
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Thank you for your review and choosing HDS :)

Rated 5 out of 5 stars

HOT WATER ISSUE

Contacted HDS regarding a problem with our hot water. From the first phone call they were friendly and helpful. Both lads that came round to firstly fix diagnose the problem and secondly to fix the problem were friendly and kept us nformed throughout the process. Extremely thankful that HDS fitted us in so we had hot water over Easter break. Will definitely use again if we have a problem and certainly recommend to any else.

April 21, 2022
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Thank you Scott for your review. Happy to help!

Rated 5 out of 5 stars

Spot on

The team from HDS arrived on time and completed all works to the schedule they outlined.

April 19, 2022
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Thanks for your review and choosing HDS!

Rated 5 out of 5 stars

Highly Professional

HDS provided us with excellent service while installing our new boiler. We contacted them through the Worcester Bosch website. There was a last minute supply issue which complicated matters but HDS dealt with it smoothly, providing us with options and we ended up with a better system than planned. They honoured their quote in spite of the extra effort, installed when they said they would, dealt with bricking up after moving the flue and we had great communications from the office manager who kept us informed at every stage.

You don't install a boiler often and I was looking for a professional company that wouldn't mess me about and knew what they are doing. I am very pleased that I chose HDS and would highly recommend them.

April 1, 2022
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

A positive review when everything has gone completely to plan is of course fabulous, but it is even more pleasing to know that by working in partnership with yourself that we were able to overcome a hiccup and offer a solution that you are delighted with.

Thank you from The HDS Team!

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Rated 5 out of 5 stars

A great service was provided

A great service was provided. Jodie was very helpful & responded to my emails quickly.
Sam the engineer was polite, tidy and got in with the job in hand.
Will use again! Thank you

February 24, 2022
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

The Team are always delighted to get such positive feedback. Thank you.

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient. Jay (Cornwall) was professional and friendly. Very pleased with the work done which has sorted out a terrible mess and turned into a fully working digital system.

February 11, 2022
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Hi Jay,
Thank you for your review. Glad you have a working system and no mess!
From The Team At HDS Plumbing and Heating

Rated 5 out of 5 stars

My landlord sent me a text to say he…

My landlord sent me a text to say he had contacted HDS and within 1 minute I had a phone call from HDS and arranged for a visit the FOLLOWING day. !! But more incredible Steve arrived on time and at the same time I had received a text telling me he was on his way. Very polite and efficient. Yes, all true.

November 5, 2021
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Hi Dennis
Thank you so much for your review, we are glad that we surpassed your expectations. I will be sure to pass on your recognition to the team. A really positive way to round off the week.
From The Team At HDS Plumbing & Heating

Rated 5 out of 5 stars

Worcester Bosch boiler repair

My Worcester Bosch boiler started leaking. HDS attended very quickly, were very helpful, professional and competent, and fixed the issue very quickly, for a very reasonable charge. I was really impressed, and will definitely be using HDS again.

October 27, 2021
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Hi Simon
Thanks for your review. Our Team are always striving to deliver excellent customer service so it's great to have this recognised.
The HDS Team

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Rated 5 out of 5 stars

Best in Milton Keynes

Harry was quick to get back to us after our boiler broke. The price was very competitive, the team were brilliant, tidy and helpful with questions we had. They also fitted a new radiator on the same day. You will not get a better service in Milton Keynes area.

June 3, 2021
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

The Team are always delighted to get such positive feedback. Thank you for being a great customer.

Rated 5 out of 5 stars

H D S Plumbing & Heating Ltd were very…

H D S Plumbing & Heating Ltd were very help, professional and offered great service. I had very specific jobs that needed doing along with an annual service and gas safety check. They kept in contact and updated me as required, all work was done very well and at a good price.

May 25, 2021
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

Thank you, glad to be of service! Your feedback has been shared with the Team at HDS.

Rated 4 out of 5 stars

Some initial issues but in the end all turned out well.

Came to do a service and provide quote for replacement seem friendly enough, but then I had to chase them to get details on how to pay and am still waiting for a quote and receipt/ gas safety cert. so really can only give 1 star
______________________________

Update, I have now been contacted by HDS, who have apologies for the lack of comms, I am updating the review based on that whilst. I have been left with a bad taste about this following up with me took a degree of courage. Whilst the series of events that led up to poor comms is unlikely it never the less happened and could have been avoided.
______________________________

Further revision, I did eventually use HDS to replace the boiler and they did a good job, friendly efficient, neat and tidy.

April 18, 2021
Unprompted review
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Reply from H D S Plumbing & Heating Ltd

I'm glad you had the confidence in HDS to choose us to complete your boiler installation and that you were happy with the Team and the end result.

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