The lodge was beautifully situated with wonderful views and pristine condition upon arrival. Our lodge was well appointed - all three of our bedrooms were en-suite so perfect for a family holiday. St... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Hoseasons
Written by the company
- Price match promise* - book with confidence knowing you’ve got an unbeatable price
- Biggest choice* - we have the biggest choice of holiday parks across the UK
- Low deposit booking* - secure a great price today for just £25
- Last-minute deals - save up to 30%* on a last-minute UK holiday
Hoseasons is one of the UK’s leading self-catering accommodation specialists, home to over 30,000 places to stay throughout England, Scotland and Wales. Discover our impressive portfolio of lodges, holiday parks, boat holidays and cottages in thousands of locations across the UK, from dreamy coastal retreats to remote countryside hideaways. With over 80 years of experience providing exceptional holidays to millions of customers, you can trust Hoseasons to help you find the perfect accommodation for your next UK break.
As a member of ABTA, Hoseasons is committed to maintaining a high standard of service. Our dedicated customer service team is on hand to help seven days a week, from before you book right through until after your stay.
Here are just a few of the reasons to book with us:
Hoseasons is part of Awaze – Europe’s leading managed vacation rentals and holiday resorts business.
Get ready for your next holiday
Contact info
United Kingdom
- www.hoseasons.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy order but bit worried it says we…
Easy order but bit worried it says we might not get lodge in pictures??.Don't want anything naff when we're paying nearly a grand and half for the luxury we see in the picture?? Very odd putting statement. You did this to me last year in Wensleydale. Shown me a lovely pic and view and ended up in a crappy thing with no view next to road and nobody wanted to know how annoyed I was !!
Fantastic cottage very clean everything…
Fantastic cottage very clean everything was modern and very helpful and friendly owners I would recommend staying there
Easy to use no hassle
Easy to use no hassle, plenty of choice of places to stay at reasonable prices
The accommodation was very clean with a…
The accommodation was very clean with a lovely view over the sea. Reception staff were lovely and helpful.
May use AI-assist with repliesRead more
Customer service is shocking
Customer service is shocking. They overcharged me. Got it completely wrong. Then said nothing more they can help with. When I said I had it in writing they went back to park and confirmed I was right and refunded me. No apology, nothing. Really rude staff

Reply from Hoseasons
Very easy booking
Very easy to make our booking as website was clear and there was plenty of choice.
Website is easy to navigate & book your holiday
So much to choose from when deciding where to go & what type of holiday we want. It's easily broken down when choosing the filters & we can quickly & easily find our perfect holiday. Booking is super easy with a choice of how to pay is fantastic. We have booked with Hoseasons many times as we've had many fantastic holidays through this company. Our last holiday in July Finlake Park Devon was amazing.
We have booked through hoseseasons and…
We have booked through hoseseasons and when we arrive still not received any details of the caravan, and we when to the reception side we told they are not dealing with us because we have not booked with them directly. After an hour wait and talk we were given the derty and smelly caravan we have to call again them someone else came in to clean this is the day after still smelling and we are absolutely dissatisfied with this place. We have spoken to the reception they said we don't have another caravan to replace!!!

Reply from Hoseasons
The booking process was very easy to…
The booking process was very easy to use and confirmation of holiday booking was very prompt. Our holiday is 2027 there unable to comment about location, accommodation at this stage
Booked on line
Booked on line , received follow up phone call to check what mobility issues we had to make sure it would be suitable. Never used Hoseasons before so now looking forward to the holiday
easy booking although i did ring up not…
easy booking although i did ring up not fast enough with code got through quickly
Always great to book with Hoseasons
Always great to book with Hoseasons, no concerns and great lodges.
Booked two caravans they asked if we…
Booked two caravans they asked if we wanted them together. Very helpful and very quick when booking
holidays
Having used this company a number of times, i have always had a positive result
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







