The lodge was beautifully situated with wonderful views and pristine condition upon arrival. Our lodge was well appointed - all three of our bedrooms were en-suite so perfect for a family holiday. St... See more
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About Hoseasons
Written by the company
- Price match promise* - book with confidence knowing you’ve got an unbeatable price
- Biggest choice* - we have the biggest choice of holiday parks across the UK
- Low deposit booking* - secure a great price today for just £25
- Last-minute deals - save up to 30%* on a last-minute UK holiday
Hoseasons is one of the UK’s leading self-catering accommodation specialists, home to over 30,000 places to stay throughout England, Scotland and Wales. Discover our impressive portfolio of lodges, holiday parks, boat holidays and cottages in thousands of locations across the UK, from dreamy coastal retreats to remote countryside hideaways. With over 80 years of experience providing exceptional holidays to millions of customers, you can trust Hoseasons to help you find the perfect accommodation for your next UK break.
As a member of ABTA, Hoseasons is committed to maintaining a high standard of service. Our dedicated customer service team is on hand to help seven days a week, from before you book right through until after your stay.
Here are just a few of the reasons to book with us:
Hoseasons is part of Awaze – Europe’s leading managed vacation rentals and holiday resorts business.
Get ready for your next holiday
Contact info
United Kingdom
- www.hoseasons.co.uk
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We have booked through hoseseasons and…
We have booked through hoseseasons and when we arrive still not received any details of the caravan, and we when to the reception side we told they are not dealing with us because we have not booked with them directly. After an hour wait and talk we were given the derty and smelly caravan we have to call again them someone else came in to clean this is the day after still smelling and we are absolutely dissatisfied with this place. We have spoken to the reception they said we don't have another caravan to replace!!!

Reply from Hoseasons
The booking process was very easy to…
The booking process was very easy to use and confirmation of holiday booking was very prompt. Our holiday is 2027 there unable to comment about location, accommodation at this stage
Booked on line
Booked on line , received follow up phone call to check what mobility issues we had to make sure it would be suitable. Never used Hoseasons before so now looking forward to the holiday
easy booking although i did ring up not…
easy booking although i did ring up not fast enough with code got through quickly
Always great to book with Hoseasons
Always great to book with Hoseasons, no concerns and great lodges.
Booked two caravans they asked if we…
Booked two caravans they asked if we wanted them together. Very helpful and very quick when booking
holidays
Having used this company a number of times, i have always had a positive result
Easy to navigate website and lots of…
Easy to navigate website and lots of choice for different budgets
My grandchildren had an amazing time
My grandchildren had an amazing time, and even though the caravan was not up to standard i am still happy with the experience.
I booked via the chat facility in the…
I booked via the chat facility in the app. The assistant was really helpful in finding and confirming all the information that I asked.
To be honest I have just booked a…
To be honest I have just booked a holiday for next year and the whole thing was easy and quite reasonable.
Ease of booking process.Straightforward…
Ease of booking process.Straightforward and simple.
I like the large choice we have of…
I like the large choice we have of holiday parks and cottages. Easy to find in any part of the country. Easy to compare prices
We can't really give you any proper…
We can't really give you any proper stars yet . We haven't been there yet when we get back we're decide then. Many thanks.
I booked a lodge with a hot tub as…
I booked a lodge with a hot tub as advertised only to get a phone call the next day to say that the hot tub was broken. Not sure why it was still being advertised with a hot tub if this was the case. I then had to call Hoseasons to ask for a refund, they had to phone the owner to verify this and then I had to wait 3-5 days for my refund. Not ideal when I needed to make another booking and Hoseasons had my money. Not even a mention of a discount or credit for the inconvenience and my time wasted. Not sure I would be keen to recommend.

Reply from Hoseasons
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