Hoxton Macs Reviews 

5,879
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,338 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers are really happy with the outstanding quality of the products, frequently noting that devices arrive looking completely pristine and work seamlessly right out of the box. People also consistently praise the remarkably fast delivery service, secure packaging, and highly reasonable prices compared to purchasing brand new equipment from official stores. Some reviewers were not happy with occasional delivery delays, receiving incorrect items initially, or minor accessory issues encountered. Consumers additionally mentioned that these unexpected hiccups were thankfully handled and resolved promptly by the responsive and helpful support team.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently highlighting that their refurbished... See more

Quality

Users describe positive interactions with quality, noting that the devices arrive in immaculate and pristine... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Service

Consumers find service to be positive, highlighting efficient communication, knowledgeable support, and fast... See more

Price

Customers had positive experiences with price, frequently highlighting unbeatable rates and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 91 year old mother needed an upgrade from her 11 year old Macbook, but couldn't afford to buy a new one so I ordered her a Premium condition Macbook Air. It arrived in truly pristine condition. She... See more

Rated 5 out of 5 stars

They had exactly what I wanted at a really reasonable price, and it arrived the next day in even better condition than I expected. So now I'm typing this from my looks-like-new MacBook Air. Couldn't b... See more

Rated 5 out of 5 stars

Bought an iPad Pro 13”. Clear explanation on website. Delivered on time without fuss. Packaging is strictly functional and adequate - that’s a compromise I suppose to keep prices low. The device... See more

Rated 5 out of 5 stars

After much deliberation I purchased a 2022 MacBook Air M2, could not be more pleased with the product, flawless and works seamlessly. Well packaged with quick delivery and at competitive pricing . I d... See more



Company details

  1. Computer Store
  2. Used Computer Store

About Hoxton Macs

Written by the company

Hello, we're Hoxton Macs and we're here to provide the most trusted source of refurbished Apple products, at great prices, with an unrivalled personal and professional service.

Free Shipping, 1-Year Warranties, and No-Hassle Returns

📦 Fast & Free UK Delivery Free UK Next Day Delivery with same day dispatch on orders before 1pm. 1 hour time slot and inflight options.

👩‍🔧 1 Year Warranty All machines are supplied with our 1 Year Return to Base Hardware Warranty and 14 day returns period.

👨‍💻Expert Guidance and Assistance If you need help selecting a machine right for your budget or requirements then get in touch!


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(5,879)

1,310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Order

Quick service
Prompt careful delivery
Had some follow queries which have also been answered promptly

August 11, 2026
Rated 5 out of 5 stars

Perfect condition Macbook - essentially brand new

The macbook is in perfect condition - it looks great, runs well and is just as good as a new model but much cheaper. I would recommend Hoxton to anyone and will definitely continue to use them in the future as I upgrade my tech.

Delivery was easy and on time and the product was packaged securely.

July 15, 2026
Rated 5 out of 5 stars

MacBook Air

This was my second MacBook from
Hoxton, great service , clear descriptions and a reassuring guarantee. Laptop arrived promptly and as described. Happy. Would recommend

August 7, 2026
Rated 5 out of 5 stars

Mint iPad

Mint iPad. Delivered quickly
First class service after a terrible purchase from backmarket with scratched screen.
Would definitely buy from again 👍

August 10, 2026
Rated 5 out of 5 stars

All Good So Far

So far I have been pleaseantly suprised. I was unaware that refurbished/checked ipads etc exsisted. I found Hoxton Macs competitive and with a decent stock of ipads. It was delivered afely and well packaged. I have had my ipad running now for a week or more,So far so good! I would recommend this business.

August 10, 2026
Rated 5 out of 5 stars

I purchased a used laptop

I purchased a used laptop. It was a great price compare to other places. It arrived in good time, and I had lots of messages letting me know each stage of the delivery, and a follow up call.
The computer arrived well packed, on its original box, and very protected. It looked like new.
Overall it was a great purchase from a great place.
I will definitely buy from them again.

July 21, 2026
Rated 5 out of 5 stars

A good choice.

After much deliberation I purchased a 2022 MacBook Air M2, could not be more pleased with the product, flawless and works seamlessly. Well packaged with quick delivery and at competitive pricing . I did shop around before choosing Hoxton. So far good decision.

August 3, 2026
Rated 5 out of 5 stars

Really impressed with Hoxton Macs

Really impressed with Hoxton Macs. Great service, clear communication and everything was handled quickly and professionally. The Mac was exactly as described and excellent value for money. I’d happily use them again and definitely recommend them.

August 10, 2026
Rated 5 out of 5 stars

Exemplary service

Exemplary service. Communications were excellent and delivered promptly and on time. Delighted with item and very happy with the service.

August 6, 2026
Rated 5 out of 5 stars

Great Products and Excellent Customer Service

Customer service is great and the price is very reasonable for the condition of the products. I purchased an M1 Pro MacBook and an iPad Pro, both in good and premium condition.

The MacBook came in excellent condition and had less than 170 battery cycles. The iPad Pro was even better than I expected. It looked like an open-box item and seemed like it had never been used. It also came with AppleCare, which was a nice surprise.

The customer service team answered all my queries and reassured me before I made the purchase. Overall, I’m really happy with my experience and I’m looking forward to buying more products from them.

July 10, 2026

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