Ideal Tax Solution, LLC 

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See what reviewers are saying

Rated 5 out of 5 stars

Every time I call Ideal Tax and speak with Sam Jones, my issue gets resolved in an instant. He always lets me know what my options are with payments and he make sure that everything gets taken care of... See more

Rated 5 out of 5 stars

In the beginning I was a bit hesitant didn’t really know what to expect. After talking with Val who was very helpful in getting the fee reduced so that they could get started with helping me fix my si... See more

Rated 5 out of 5 stars

Ideal Tax, Lily Green & others I had communication with were helpful, professional & kind. They understood what my issues were & walked me through the process. Best regards, Tracy Freeman

Rated 5 out of 5 stars

I have worked with Grace Miller at ideal tax and she has walked me through the process and kept me informed of what was needed for me and been very supportive. They have really taken a burden off of m... See more

Company details

  1. Tax Preparation
  2. Legal Services

Written by the company

Ideal Tax is a leading tax resolution company with over 15 years of experience, specializing in helping individuals and businesses resolve tax issues with the IRS and state agencies. Known for exceptional results and customer service, the company holds an A+ rating with the Better Business Bureau and is headquartered in Orange County, California. Licensed to operate in 47 states, Ideal Tax provides nationwide service. Their mission is to make tax relief accessible, simple, and effective, alleviating the stress often associated with tax problems.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

The experience has been GREAT with all…

The experience has been GREAT with all the IdealTax Team, specially with Sam Jones who has been very professional and has had much patience & understanding with us during the whole monthly payment process. He is a very valuable key member of your team, that makes IdealTax stand out above your competition.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Using Ideal Tax Solution has been…

Using Ideal Tax Solution has been nothing but a wonderful experience, being in the situation I was in and them helping me along the way put me at ease, I would recommend using them to anyone who is in my situation. Thank You

October 13, 2025
Unprompted review
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Rated 5 out of 5 stars

The team at Ideal Tax is professional

The team at Ideal Tax is professional. My case manager, Val, helped me understand my tax situation for the current tax year and other issues that have been looming for years. I am grateful his willingness to explain how to avoid these issues in the future.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Angela Morgen was one of the most…

Angela Morgen was one of the most professional, intelligent, non judgemental individual I have had the pleasure of working with. Knowing how old school we are with not understanding the new technology, she went beyond her duties to assist us. She excels in providing excellent customer service. Her skillful knowledge helped us navigate the process. Her patience in dealing with our persistent questions is the epitome of a professional and caring character. Thank you Angela.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Grace Miller

I approached this company about 6 months ago when my previous company disappeared on me. I met Grace Miller then and worked with her to complete my tax filing. I found her to me professional, knowledgeable and easy to work with. She explained my questions so I could understand them. Don’t hesitate to ask for Grace should you have a need.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Lilly

Lilly, was detailed and on point in her communications, and was available throughout the process that she was involved in our returns.

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

RICK DUNCAN IS THE BEST COMPANY REPRESENTATIVE

My review focuses on Rick Duncan of Ideal Tax who was supportive, encouraging and consistent throughout the year that I was going through this tax issue. Honestly some of the other people I dealt with were flighty, non-responsive and not particularly professional. Rick was excellent and so easy to work with and talk to.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Rick Duncan has been great

Rick Duncan has been great. He helped us navigate through the terrifying IRS notice we received and aided us in the process to an agreement. We will continue to have IdealTax have our backs in any future issues.

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Ideal Tax & Grace Miller

I have had a very good dependent relationship of Ideal Tax Solutions, LLC advocating and interfacing with me for my tax problems.
The latest advocate for me is Grace Miller. Ms. Miller has been excellent in keeping me informed of the progress. When something is needed from me she explains to me why and its purpose. She is very knowledgeable and professional in representing me. Grace is a great representative of and for Ideal Tax Solutions.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Sam is a very professional person

Sam is a very professional person. He has excellent customer service skills. I had a financial problem where I missed a payment. He helped me get it resolved. I can call him anytime and he is willing to help .

October 1, 2025
Unprompted review
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Rated 1 out of 5 stars

TitleTitle: Warning: Paid Ideal Tax Group, No Services Delivered, IRS Debt Increased

They did file a power of attorney but failed to act on my continued IRS notices even telling me to ignore them. this corrects my prior review.

I hired Ideal Tax Group, Inc. in October 2023 to help resolve my IRS tax debt for the 2021 and 2022 tax years. I paid them $980 under contract for tax resolution services, which included communicating with the IRS on my behalf and working to reduce or resolve my liability.

Despite repeated assurances, no meaningful action was ever taken on my case. I continued to receive IRS notices directly for both tax years, including CP11 (2021) and CP14 (2022), proving that my tax debt was never addressed.

As a direct result of their inaction, my balance grew by more than $3,500 in additional penalties and interest. Their misleading promises and deceptive marketing gave me false hope, wasted my money, and left me in a far worse position than when I started.

My advice: Avoid this company. Their deception and failure to deliver cost me thousands, and they should not be trusted with anyone’s tax matters.

April 30, 2025
Unprompted review
Ideal Tax Solution, LLC logo

Reply from Ideal Tax Solution, LLC

Dear Jerry,

We have reviewed your 2021 tax return and the IRS CP11 notice you received. We want to clarify that this adjustment was not the result of any error by Ideal Tax; it relates solely to the IRS’s calculation of the $*,*** Recovery Rebate Credit (commonly referred to as the third stimulus payment).

Here’s what happened:

Recovery Rebate Credit calculation: Both you and your spouse received the third stimulus payment. Since you filed separate tax returns, the IRS initially applied the $*,*** rebate to each account individually. Our preparation of your 2021 return correctly included only the portion you were entitled to claim, based on your filing status and the information provided.
IRS CP11 adjustment: Because of the way the IRS applied the payment, they issued a CP11 notice to adjust the credit amount on your return. This is a standard IRS adjustment when there is a difference between what was claimed and what they show as already issued. Importantly, all other aspects of your return — including reported income, withholding, and the total tax calculated on line 24 — were accurate and correctly prepared.
Penalties: Any penalties shown on the CP11 notice were assessed due to the late filing of the 2021 return, not due to an error in the preparation of the return itself.
For context, Ideal Tax took on your case on April 26, 2024, and at that time your 2021 return had not yet been filed. Our team prepared and submitted that return on April 28, 2025. The timing of this filing is why the IRS assessed certain penalties, but again, this was not related to the accuracy of the return itself.

Please know that the CP11 adjustment does not reflect any mistake by our firm — it is simply a reconciliation on the IRS’s end of how they applied your stimulus payment.

The CP14 notice you referenced in your review is actually a standard IRS communication confirming that your tax return was received, processed, and posted to your account. This is the IRS’s official way of notifying taxpayers that a return has been successfully filed — they do not communicate by email, phone, or text.
We filed Form 2848 Powers of Attorney for both you and your spouse, and we also filed your tax returns as part of our representation.
Importantly, the tax account transcript itself shows the dates in mid-September when we accessed it on your behalf — and the IRS only grants that access if a valid Power of Attorney is on file. This is further confirmation that our representation was properly established and active.

If you would like us to provide any additional information, please feel free to contact us at customercare@idealtax.com

Rated 5 out of 5 stars

they will contact you

they really stay on you about getting documents done. they contact via email and text and they call. Angela was wonderful!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Thus far my experience with Idealtax…

Thus far my experience with Idealtax has been amazing. My representative, Lilly, has truly turned what was an incrediblely nerve racking situation into one of pleasure. Her excellent communication, patience, and professionalism has really made me feel 100% better about dealing with the IRS situation. Very pleased thus far with IdealTax.

September 22, 2025
Unprompted review

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