We always receive great service from Initial when Robert calls. He is always polite, friendly and efficient. Only problems we have is when he is on leave, then we don’t get our regular first class ser... See more
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Peter Auret services the Mats at our Department. Peter has a friendly attitude, is very efficienct and a great communicator. Peter always ensures the work is carried out to a very high standard and I... See more
Company replied
Peter Auret services the mats and hygiene bins for our company. He always enters with a friendly attitude and attends to these with a great efficiency. Peter has always had great communication with an... See more
Company replied
Having used initial for the past few years, and mixed experiences, I can safely say that the new technician David is brilliant. Very thorough, punctual and professional is his job. We agree a time for... See more
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Company details
- Hygiene Service
- Business to Business Service
- Garbage Collection Service
- Hygiene Station
- Waste Management Service
About Initial Hygiene Ireland
Written by the company
Initial's Healthcare division offers secure, compliant waste management services to sectors like clinics and nursing homes, following strict EU and national regulations with traceable handling, UN-approved containers, and color-coded systems.
With over many decades of expertise, we're trusted for our quality and compliance, with innovation pipelines shaped by customer needs and our focus on providing Washroom Dignity for All.
We pride ourselves on delivering exceptional, personalised service, tailored to the unique needs of every customer.
We are the hygiene experts that provide the consistent, personal and reliable service you deserve for your washrooms. We provide effective and efficient hygiene solutions that address the real needs faced by today's washroom users. Alongside this, we offer a proprietary and bespoke branded product range that sets us apart and provides added value to our customers.
With compliance, safety and wellbeing at heart, our solutions offer value for money, are environmentally friendly, and are delivered efficiently. Contact Us
Contact info
Hazel House, Millennium Park, Naas, W91 PXP3, Kildare, Ireland
- 0818882440
- iws-info-ie@rentokil-initial.com
- www.initial.ie
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Respite Service
I am a team leader of a respite service. It is serviced by John Finn. John is always a pleasure when he comes to do his job. He is friendly to all, extremely efficient in his work, and nothing is a problem for him. He is reliable and professional. Can't rate him high enough.

Reply from Initial Hygiene Ireland
John Finn
Hi , I am a Facilities Manager at a school , which is serviced by John Finn . John is an absolute gentleman to deal with , not to mention he does an amazing job in removing waste from our facility . Its a task less for me and my team to complete and we could not do a better job than what John does for us . A top man with a great attitude and does his job to perfection.

Reply from Initial Hygiene Ireland
Top class service from Peter always
Peter has been calling to us for a while now he is a pleasure to deal with and a gentleman always provides a great service

Reply from Initial Hygiene Ireland
Peter Mullen gives a Five Star service…
Peter Mullen is a pleasure to deal with. He is very professional and always has a pleasant demeanor. Peter is friedly and courteous and very efficent at his job. We are extremely happy with the level of service Peter provides. We consider Peter to be a great ambassador for your company and because of our dealings with him we would recommend Initial.

Reply from Initial Hygiene Ireland
Manager
Paul Davey, is an absolute pleasure when he comes in to our service to carry out his service Hes friendly kind and reliable, he greets both our staff and service users whilst visiting and always links in with the team if there is anything else needed. Efficient, friendly and bubbly.

Reply from Initial Hygiene Ireland
I find Mick Byrne to be very efficient
I find Mick Byrne to be very efficient, friendly and obliging in every thing he does.it is always lovely to meet him on his visits. He is always in good form and happy in his work.

Reply from Initial Hygiene Ireland
Excellent Service
Peter is very efficient, courteous and super friendly. We are extremely happy with the service he provides.

Reply from Initial Hygiene Ireland
We are very happy with Adriana Axinte
We are very happy with Adriana Axinte, she does great work, reliable, kind and very helpful. She is so efficient that we never have to ask her to change the towels etc. We appreciate your support and help over the years and like to continue going forward. I would recommend your company when you have a staff member like Adriana. 5 stars.

Reply from Initial Hygiene Ireland
Excellent customer care
Excellent, reliable service. Have been dealing with Peter Auret for several years who is always friendly and professional

Reply from Initial Hygiene Ireland
mick Byrne
mick Byrne
always friendly and efficient
Happy to see him coming in the door

Reply from Initial Hygiene Ireland
Paul Davey changes our bins each week
Paul Davey changes our bins each week, never any problems. If we need attention to bins sooner Paul is always very efficient. 5 stars.

Reply from Initial Hygiene Ireland
Efficient and Reliable
We have been using your services for a number of years. Thomas Warner has been a gentleman, always in good humor, very efficient and reliable. We are extremely happy with the service he provides.

Reply from Initial Hygiene Ireland
Ever since Peter took over
Ever since Peter took over, I can't find a single flaw to point out. He's consistently punctual, well-mannered, and possesses an impressive depth of knowledge. Plus, his great sense of humor makes every interaction enjoyable. Dealing with him is an absolute pleasure.

Reply from Initial Hygiene Ireland
Mick is a gentleman always drops in to…
Mick is a gentleman always drops in to say hello great company man to have and great service.

Reply from Initial Hygiene Ireland
I would highly endorse Mick Byrne from…
I would highly endorse Mick Byrne from Initial Ireland He is very efficient and professional, always friendly and in great form When he calls to us here in Mannions Parts for the last 10 years. We need more people like Mick! I felt he stood out especially when we had no electricity one day and Mick brought us 2 cups of coffee! Legend!!!!

Reply from Initial Hygiene Ireland
Very good
Mick Byrne is a credit to the company. Always a pleasure to meet and very professional in what he does.

Reply from Initial Hygiene Ireland
Great service
We have used Initial for many years and Thomas Warner is a marvellous ambassador for your company. He is quick, efficient and very pleasant each month that he calls.
Anne Kane

Reply from Initial Hygiene Ireland
Michael Byrne is very friendly and always…
Michael Bynre is very friendly and always willing to help with any queries.
A great service..

Reply from Initial Hygiene Ireland
Mick in Castlebar
Mick in Castlebar. The man. The legend. He is truly a credit to your company. He is always polite to both us and our customers when changing our door mat. I even saw him carry a pregnant ladies shopping to her car in the rain. He visits us when he is meant to and is a great man for you to have on the front line of your company.

Reply from Initial Hygiene Ireland
The Food Centre Castlebar
Mick Byrne delivers our mats to The Food Centre Castlebar weekly at the same time with great professionalism and efficiency. Always has a greeting for the staff when he delivers,he’s a credit to the company he works for👏🏻

Reply from Initial Hygiene Ireland
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