Initial Hygiene Ireland Reviews 527

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We always receive great service from Initial when Robert calls. He is always polite, friendly and efficient. Only problems we have is when he is on leave, then we don’t get our regular first class ser... See more

Rated 5 out of 5 stars

Peter Auret services the Mats at our Department. Peter has a friendly attitude, is very efficienct and a great communicator. Peter always ensures the work is carried out to a very high standard and I... See more

Company replied

Rated 5 out of 5 stars

Peter Auret services the mats and hygiene bins for our company. He always enters with a friendly attitude and attends to these with a great efficiency. Peter has always had great communication with an... See more

Company replied

Rated 5 out of 5 stars

Having used initial for the past few years, and mixed experiences, I can safely say that the new technician David is brilliant. Very thorough, punctual and professional is his job. We agree a time for... See more

Company replied

Company details

  1. Hygiene Service
  2. Business to Business Service
  3. Garbage Collection Service
  4. Hygiene Station
  5. Waste Management Service

About Initial Hygiene Ireland

Written by the company

At Initial, we deliver comprehensive washroom hygiene solutions, including Waste disposal, Aircare, Floor Mats and Consumables to create clean, safe and sustainable environments across all sectors nationwide.

Initial's Healthcare division offers secure, compliant waste management services to sectors like clinics and nursing homes, following strict EU and national regulations with traceable handling, UN-approved containers, and color-coded systems.

With over many decades of expertise, we're trusted for our quality and compliance, with innovation pipelines shaped by customer needs and our focus on providing Washroom Dignity for All.

We pride ourselves on delivering exceptional, personalised service, tailored to the unique needs of every customer.

We are the hygiene experts that provide the consistent, personal and reliable service you deserve for your washrooms. We provide effective and efficient hygiene solutions that address the real needs faced by today's washroom users. Alongside this, we offer a proprietary and bespoke branded product range that sets us apart and provides added value to our customers.

With compliance, safety and wellbeing at heart, our solutions offer value for money, are environmentally friendly, and are delivered efficiently. Contact Us


Contact info

4.8

Excellent

TrustScore 5 out of 5

527 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ciaron initial hygiene

we found ciaron to be very friendly courteous and professional al while on site at our company here at axis arts centre Ballymun. Dave Kelly maintenance manager . Anita operations Manager

August 13, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you, Dave and Anita, for your kind feedback! We're glad to hear that Ciaran has been friendly, courteous, and professional while on site at Axis Arts Centre. We’ll be sure to pass along your compliments to him. Thanks for your support!

Rated 5 out of 5 stars

Michal Ignacak is a pleasure to deal…

Michal Ignacak is a pleasure to deal with. Michal services our mats, bins, fresheners. He provides an excellent and dependable service and is very efficient at his job and always takes the time to help if we have any other requirements on the day. He's a great asset to your company!

July 5, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're delighted to hear that Michal Ignacak provides excellent and dependable service with a smile. We'll be sure to pass along your compliments to him. Thank you for your support!

Rated 5 out of 5 stars

John Finn is a pleasure to deal with.He…

John Finn is a pleasure to deal with.He always arrives with a smile on his face.He provides an excellent and dependable service and is very efficient at his job.He is a great asset to your company.

June 26, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're delighted to hear that John Finn provides excellent and dependable service with a smile. We'll be sure to pass along your compliments to him. Thank you for your support!

Rated 5 out of 5 stars

Chris is amazing at his job

Chris is amazing at his job, never lets us down and is always there is lend advice in anything that is needed

June 19, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your wonderful feedback! We're thrilled to hear that Chris consistently provides reliable service and valuable advice. We appreciate your support and will make sure to pass along your compliments to him!

Rated 5 out of 5 stars

Pa Sheehy provides an excellent and reliable service

Pa Sheehy provides an excellent, dependable service and is friendly and professional. We are very happy to have him back, as his route was changed for awhile and the service during that time was not always reliable.

June 18, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your feedback! We're thrilled to hear that Pa Sheehy is providing excellent and dependable service. We're glad to have him back on your route and that you're happy with his friendly and professional approach. Thank you for your continued support!

Rated 5 out of 5 stars

John Finn looks after us here in DSM…

John Finn looks after us here in DSM Process Installations Ltd. John services our mats, towels, bins and freshners. John is a lovely fellow, friendly, courteous and very efficient.

June 18, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're delighted to hear that John Finn provides friendly, courteous, and efficient service for your mats, towels, bins, and fresheners. We'll be sure to pass along your compliments to John. Thank you for your support!

Rated 5 out of 5 stars

Pat Sheehy TV Village

Pat Sheehy is a pleasure to deal with always in on time and always good for a chat with staff & nothing is ever a problem with him.

June 14, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're thrilled to hear that Pat Sheehy is always on time and a pleasure to deal with. We'll make sure to pass along your compliments to him. Thank you for your continued support!

Rated 5 out of 5 stars

John is always a pleasure to deal with

John is always a pleasure to deal with. No job is ever too big or small. He is very pleasant to both staff and students.

June 13, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind feedback! We're delighted to hear that John is always a pleasure to deal with and provides excellent service to both staff and students. We'll be sure to pass along your compliments to him. Thank you for your support!

Rated 5 out of 5 stars

Claire Brogan has been our service…

Claire Brogan has been our service person for many years and looks after all the hygiene bins around the premises. She is a lovely person to deal with, very flexible and always on hand for any issues. We consider her very reliable and professional to deal with. Claire is a very good representative for Ireland Hygiene Ireland.

June 13, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your wonderful feedback! We're delighted to hear that Claire Brogan has been providing excellent service for many years. We'll make sure to pass along your kind words to her. Thank you for your continued support!

Rated 5 out of 5 stars

John Finn who does our Mats in…

John Finn who does our Mats in Cappamore Campus is a True Gentleman and acts in a professional manner when servicing our mats on site. John is very friendly, efficient and courteous worker at his Job

June 12, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're thrilled to hear that John Finn provides friendly, efficient, and courteous service at Cappamore Campus. We'll be sure to pass along your compliments to him. Thank you for your support!

Rated 5 out of 5 stars

Pa's lovely to deal with

Pa's lovely to deal with, efficient and friendly.

June 11, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your feedback! We're delighted to hear that Pa is efficient, friendly, and lovely to deal with. We appreciate your support!

Rated 5 out of 5 stars

Wendy J has been coming to our business…

Wendy J has been coming to our business for many years, she is always polite and friendly and always with a smile. :)

June 12, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're delighted to hear that Wendy J has consistently provided polite and friendly service with a smile. We'll be sure to pass along your compliments to her. Thank you for your continued support!

Rated 5 out of 5 stars

Krys has been servicing my premises for…

Krys has been servicing my premises for many years now. I've always found Krys very helpful and professional in his work. I find Krys very easy to deal with and he seems to be a person who really enjoys his work. Martin

June 5, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your wonderful feedback, Martin! We're delighted to hear that Krys has consistently provided helpful and professional service over the years. It's great to know that he enjoys his work and is easy to deal with. Thank you for your continued support!

Rated 5 out of 5 stars

Pat Sheehy is an absolute pleasure to…

Pat Sheehy is an absolute pleasure to see come through the doors , He is very pleasant and professional. He is very friendly and very approachable.

June 10, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your wonderful feedback! We're delighted to hear that Pat Sheehy is pleasant, professional, and friendly. Thank you for your continued support!

Rated 5 out of 5 stars

John Finn

We are incredibly delighted with John's service and professionalism. Every week, he is here at the same time, straight in and out. He always has a smile on his face and a happy demeanour. He is brilliant at his job.

June 5, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your fantastic feedback! We're delighted to hear that John's punctuality, professionalism, and cheerful demeanor make such a positive impact each week. We're proud to have him on our team. Thank you for your support!

Rated 5 out of 5 stars

Krys has been coming to our primary…

Krys has been coming to our primary school for years. He always arrives with a warm greeting and smile. Krys is always very efficient in our school doing his work. You have a fantastic employee in your company.
Well done to Krys!

May 31, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your wonderful review! We're thrilled to hear that Krys consistently provides warm, efficient service at your primary school. We're proud to have him on our team. We'll make sure to pass along your kind words to Krys. Thank you for your support!

Rated 5 out of 5 stars

Krys has been coming to our school for…

Krys has been coming to our school for some time now. He is a pleasure to deal with. He is very efficient and always has a smile on his face.

May 28, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're delighted to hear that Krys has been providing efficient and cheerful service at your school. It's always a pleasure to hear such positive feedback. We'll make sure to pass along your compliments to Krys. Thank you for your support!

Rated 5 out of 5 stars

Krys has been servicing our mats weekly…

Krys has been servicing our mats weekly in both our stores in Clonmel and Carrick on Suir for many years. Always glad to see him because he arrives with a smile on his face and a friendly greeting. Never had any issues with the service. He is professional ,efficient and courteous.

May 21, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your wonderful feedback! We're thrilled to hear that Krys has consistently provided excellent service with a smile in both your Clonmel and Carrick on Suir stores. His professionalism, efficiency, and courteousness are greatly appreciated. We'll be sure to pass along your kind words to Krys. Thank you for your continued support!

Rated 5 out of 5 stars

Patrick Sheehy is always polite…

Patrick Sheehy is always polite friendly and acts in a professional manner when servicing our mats on site here in Castletroy.

May 20, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your kind words! We're delighted to hear that Patrick Sheehy consistently provides polite, friendly, and professional service in Castletroy. We appreciate your feedback and will be sure to pass along your compliments to Patrick. Thank you for your support!

Rated 5 out of 5 stars

Mick who does our mats at work in…

Mick who does our mats at work in castlebar is a true gentleman. He sets such a good example for our own staff. Always polite and does his job without any issues. Once, I saw him help a little old lady to cross the road in front of our building. Your company should be proud to have him on board. We'll done Mick.

April 10, 2024
Unprompted review
Initial Hygiene Ireland logo

Reply from Initial Hygiene Ireland

Thank you for your heartfelt review! We're thrilled to hear that Mick's professionalism and kindness have made such a positive impact. It's wonderful to hear about his acts of kindness, like assisting the elderly lady. We're proud to have Mick on our team, and we'll make sure to pass along your appreciation to him. Thank you for your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look