Jaycotts Sewing Supplies Reviews 214

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was looking for a particular sewing pattern and came across this shop via Google - I hadn't heard of them before but the reviews seemed good so I took a chance. Very glad I did! They had the pattern... See more

Rated 5 out of 5 stars

Fantastic company. They will always make sure your order is fulfilled properly and in a timely manner. If you have any questions they will answer promptly. On any occasion for anything you need you ca... See more

Rated 5 out of 5 stars

Order received on time. Standard of order excellent quality. Company very accommodating especially as I ordered the wrong thing. There was a no quibble response. It was easy to return and the refund... See more

Rated 5 out of 5 stars

Really fast delivery, really good quality well made zips and easy online ordering, also less expensive than anywhere else . Def recommend and will buy again.nice family run business taking care and pr... See more

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4.9

Excellent

TrustScore 5 out of 5

214 reviews

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Rated 5 out of 5 stars

Perfect

Quick delivery always perfectly packaged. Prices & variety of stock are exactly what I need so am a very happy regular customer.

March 18, 2023
Unprompted review
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Rated 5 out of 5 stars

Always shop at Jaycotts for my Bernina …

Always shop at Jaycotts for my Bernina its and pieces, threads, etc. Always helpful with queations, prices are lower than some suppliers, and very fast delivery. Great customer service too. They sorted out an item where i had picked the wrong fitting so quickly it didnt miss the post!

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

First class company

I have been buying sewing items from Jaycotts for many years. Website is good and their service is second to none. Items arrive very quickly and well packaged. I do make use of their excellent pattern sales. Always my first port of call for supplies.

January 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Great customer service!

Such great customer service, husband rang to check if something was in stock and I picked it up later the same day. Both members of staff in Chester were friendly, informative and not scary or patronising at all (some other sewing machine retailers have been, when faced with a total novice like me!)
Would definitely recommend and will return in the New year!

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

Fast delivery, exceptional service.

Absolutely had to leave a review for Jaycotts, I’ve ordered from them so many times for over a year now, and each time I’ve received amazing customer service and extremely fast delivery. Highly recommend!

October 14, 2022
Unprompted review
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Rated 5 out of 5 stars

I ordered some cottons from Jaycotts…

I ordered some cottons from Jaycotts last Thursday afternoon and was delighted to find them on my doormat less than 24 hours later. I have been a customer for a few years now, the website is easy to navigate and I find what I want very quickly. A very friendly and efficient company.

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a zip

Ordered a zip, buttons and bias binding one day, delivered the next. Very pleased with items and quick delivery.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Jaycotts orders…

Whenever Jaycotts receive an order from me it is delivered the next day and always well packaged! The prices are very reasonable too. Top company in my opinion!

March 28, 2022
Unprompted review
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Rated 5 out of 5 stars

Jaycotts

Jaycotts. What a great company to do business with. Everything I have ordered from them is top quality. My last order came to me, delivered to the Isle of Wight, in just 26 hours. Wow, you can't beat that for service. Thank you Jaycotts, I will be back soon.

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I've been ordering sewing supplies from Jaycotts for a few years now and the service is excellent. Website very easy to navigate, orders despatched promptly. Highly recommend.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you for such amazing service

Thank you for such amazing service I placed an order at 9.00am on Tuesday by 10.45 the same day I had a confirmation that it was being dispatched and the next day at 10. 00 it arrived and the order was complete it certainly exceeded all of my expectations

February 9, 2022
Unprompted review
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Reply from Jaycotts Sewing Supplies

Thank you for your lovely review, sew glad we could be of service!

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Rated 5 out of 5 stars

Jaycotts visit - October 2021

I visited Jaycotts in October 2021, as I had contacted several sewing shops regarding buying a new Bernina sewing machine and found Jaycotts to be the most helpful over the telephone. I had a fabulous experience testing the two machines that I was considering - (one of which was not a Bernina). John was exceptionally helpful and perceptive - he pinpointed exactly the type of machine I was after and was able to offer great advice. I found the experience of shopping at Jaycotts very reassuring because I was given as much time as I wanted to experiment with the machines and ask as many questions as I needed to. There was no pressure at all and the customer service was absolutely first class. I cannot recommend Jaycotts highly enough.

January 6, 2022
Unprompted review
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Reply from Jaycotts Sewing Supplies

So glad you enjoyed your shopping experience and thank you for the lovely review ! kind regards John and all at Jaycotts

Rated 5 out of 5 stars

New Machine ways helpful even when not buying…

All ways helpful even when not buying anything but this time I bought a brand new machine talked me through it while my husband took a video on iPad ( good tip) many thanks to John and his staff

December 21, 2021
Unprompted review
Jaycotts Sewing Supplies logo

Reply from Jaycotts Sewing Supplies

Thank you for your kind comments to John and colleagues at Jaycotts, glad you had a happy buying experience with us !

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