Jetcost Reviews 

4,509
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, most reviewers were unhappy with their experience overall. Many customers reported that the prices advertised initially were misleading, often increasing significantly after they attempted to book. Reviewers frequently found that the original fares were suddenly unavailable, leading to demands for much higher payments. People also faced significant problems with cancellations, often losing their initial payments or being charged non-refundable fees even when services were not provided. Some customers reported that their purchased tickets were invalid at the airport, leading to cancelled trips. Furthermore, the website frequently redirected users to third-party agencies that then changed the terms or prices.

What people talk about most

Price

Reviewers highlight negative aspects of price, with many feeling misled by advertised low prices that are... See more

Website

People report negative experiences with the website, with many reviewers expressing strong dissatisfaction... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting unexpected... See more

Booking process

Reviewers express significant dissatisfaction with the booking process, with many reporting that tickets were... See more

Cancellation

Users describe negative interactions with cancellation, often reporting that they are charged cancellation... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The reservation is made with one cost. You will receive an email in which you have to call. No cancellation or you lost what you already paid. If you still want to travel you will pay for higher rate... See more

Rated 1 out of 5 stars

**Rip-off alert:** The agencies behind Jetcost are deceptive. They change the price, airline, and flight time after you book. Hidden fees are everywhere. They claim you can cancel your reservation—... See more

Rated 1 out of 5 stars

Do not trust the prices they advertise. After you make a reservation and agree to their “terms and conditions,” which state that prices and availability are not guaranteed, you’ll soon receive a call... See more

Rated 1 out of 5 stars

Do not purchase any flight tickets with them for any cost! After taking money from your bank account they calling you back million times saying offer doesn't exist and you have to pay nearly double pr... See more


Company details

  1. Flights Search Site
  2. Airline
  3. Holiday Accommodation Service
  4. Price Comparison Site
  5. Travel Agency
  6. Travel Aggregator

About Jetcost

Written by the company

Jetcost est un moteur de recherche gratuit spécialisé dans la comparaison de prix de voyages sur Internet. N’étant pas un site marchand, le comparateur Jetcost parcourt en temps réel les offres disponibles sur les différents sites de voyage et vous propose les résultats actualisés instantanément. Que vous recherchiez un vol, un séjour, un hôtel ou une location de voiture, Jetcost compare plus des centaines de compagnies aériennes et agences de voyages dans le monde entier afin de vous faire gagner du temps. En quelques clics vous trouverez les offres les moins chères selon vos critères et économiserez !

TROUVEZ LES MEILLEURES OFFRES

Il ne vous reste plus qu’à choisir votre destination !


Contact info

2.3

Poor

TrustScore 2.5 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.3

All reviews

(4,509)

98 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammed twice!

Twice I have used this price comparison site and twice it has been a complete fiasco, both times I got an acknowledgement that they had received my booking then thye contact me and tell me the booking is declined and I need to pay more, this was two separate companies. If you cant trust the price you are given is the price you will pay there is no point using it.

February 8, 2024
Unprompted review
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Rated 1 out of 5 stars

Show cheap flight but is a scam .

I try to book 3 different flights with then but when they suppose to send me the ticket always there a issue,either there is not seat for the flight you requested or is not longer available or the price increases suddenly and of course they offer you another flight with the same length and same conditions for 200£ 0r 300£ hundred more,they offer me by phone a flight for 950£ in the morning and in the evening the same flight for 850£ although all day long the offer online was 613£ ,I screenshot and send to then and day say is price increases all over the page....such a scam!

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

Beware of Scam Bookings

It appears that this search engine does not verify the sites using its service. Flightfarehub is one of the fraudulent ones on Jetcost search engine. Flightfare will take your info to book flights that do not exist at the offered pricing. They will then ask you to call an 833 number for a different or better deal to reissue or to cancel. At this point is where they sttempt to defraud you.

Again, don’t use them.

February 26, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! FRAUD!! DO NOT BOOK!
Within minutes called me and said that "the promotional offer" I purchased had expired and instead of a round trip that they were booking me ONE WAY for SAME PRICE. I requested to cancel and they wanted to charge $100 per passenger for cancelation fee. I requested supervisor and the guy on the phone refused and said he was the manager and all cancelation approvals had to go through him and in a threatening manner asked me if I wanted to be charged the full flight amount ($1052) instead of agreeing to the cancelation fee. He eventually agreed to only charge $80 per passenger for a cancellation fee. The email correspondence with this company was sent from "HoHoFlights" and the transaction on my account posted under "Fare Sniffers".

February 26, 2024
Unprompted review
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Rated 5 out of 5 stars

I like what you do.

I like what you do. You keep me inform about the flight to MCO and want to thank you very much. The family is all set to go. Thanks so much

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

Jet cost and their associated companies…

Jet cost and their associated companies are a scam. DO NOT book anything with them. I tried to to book twice with 2 different links and both times after paying and getting a confirmation number the indian outsourced companies (sign of fraud) call back to say the booking is not available and u have to pay extra

February 8, 2024
Unprompted review
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Rated 1 out of 5 stars

I've booked for a flight and they…

I've booked for a flight and they called me and asking me for more money for the flight fare and they can't offer me the flight. I've booked the flight they are asking me for an alternative flight. I've booked it with The Flights Fare so I think that's a scam and everyone should be aware.

February 7, 2024
Unprompted review
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Rated 1 out of 5 stars

NOT REPUTABLE

NOT REPUTABLE

I booked a non-stop flight for my son on Wednesday, 1/24/24 from Indianapolis to Chicago for the dates of 1/31 to 2/6. My son immediately received an email that his flight was confirmed and the payment was submitted; however, we did not receive the eticket. After a few days we called on the status of the eticket to which we were told he’s on the waitlist for the flight. To remedy this situation they wanted to book him on a flight that was $400 more than the original purchase price. They claimed to have attempted to call us to let us know the original flight was not confirmed, yet there is no record of the call in our phone logs.

I was skeptical of this company when I booked the flight as I had not heard of them and should have listened to my gut. BEWARE DOING BUSINESS WITH JET COST AND JET SCANNER (more like jet scammer)

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

IT'S ALL GOOOD

IT'S ALL GOOOD, I'VE BEEN SEARCHING FOR 2 WEEKS AND FINALLY BOOKED HERE. IT WAS EASY AND GREAT, THANK YOU VERY MUCH!!!!

January 24, 2024
Unprompted review

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