Jottacloud Reviews 

Excellent cloud storage and good pricing.

Terrible company. The user-interface is really bad, so after realizing that I closed my account - i.e. within half an hour after I paid for the subscription - and asked to get my money back. I have written to them several times and they neither reply nor give me back my money. Also, they deleted all my data. Stay away from Jottacloud.

A message for Jottacloud:
I would like to get my data and my money back. Can you please help me with that?

Why don't you answer my mails? I've been writing to Snorre, which the support text told me to do.

The service just works (quietly). Backups are taken, easy to find and if you need to get a restore...easy to get as well

You guys are great! The one thing missing is implementing file encryption, so only the owner can open them.

Fast and safe. Great support staff too

I have been using Jottacloud for 14 days now replacing/supplementing OneDrive, and everything seems to work fine.
Still working with understanding the difference between Backup, Synch and Archive, but i think that it may just be a matter of getting used to the interface.

Been using Jottacloud for a while now and I'm really happy with it! It's straightforward to use, well-organized, and cheaper than many other cloud services.
The speed is just as good as OneDrive - files upload quickly and folder synchronization works without any hiccups. I had some upload issues when using Firefox with VPN, but figured out it was actually Firefox conflicting with my VPN settings, not Jottacloud's fault.

Customer service is surprisingly good - they help you in both Norwegian and English. I see some people complaining about response time but in my experience Jottacloud responds super quickly, I got a response from Jottacloud within a few hours.

All in all, a really solid cloud storage service that I can definitely recommend.

Jottocaloud ist ein Fall für den Verbraucherschutz.
Ich habe eine Home Cloud Abo ohne Limitierung der Bandbreite.
Ich habe mindestens MBit Upload und 1GBit Download am Standort. Das wurde mit Okla Speedtest getestet.
Bereits nach den ersten Gigabytes reduziert Jottacloud den Transfer auf 776/Kbit. Es ist eindeutig Jotttcloud, da im Internet locker 200Mbit/sec zur Verfügung stehen.
Auf Nachfrage verwies man auf die Jottacloud App, die man anstatt des Browser nutzen sollte.
Auch diese bringt keinen Erfolg. Weiterhin eine Beschränkung, die der Produktbeschreibung einer unlimittierten Bandbreite widerspricht.
Mittlerweile hält man es nicht mal für nötig mir auf meine Beschwerde zu antworten, noch das Geld zurückzuzahlen.
Eine Anzeige wegen Betruges wäre der nächste Schritt.
Ich werde den Fall bei der Bundesnetzagentur melden.
Ich bin Diplomindformatiker udn weiss wovon ich rede.

Jottacloud kann ich nicht empfehlen.

For English customers ..
926 / 5.000
Jottocaloud is a case for consumer protection.
I have a home cloud subscription with no bandwidth limit.
I have at least MBit upload and 1GBit download at the location. This was tested with Okla Speedtest.
After the first few gigabytes, Jottacloud reduces the transfer to 776/Kbit. It is clearly Jotttcloud, as 200Mbit/sec are easily available on the Internet.
When asked, they referred to the Jottacloud app, which you should use instead of the browser.
This also doesn't work. There is still a restriction that contradicts the product description of unlimited bandwidth.
Now they don't even think it's necessary to answer my complaint or pay back the money.
A report for fraud would be the next step.
I will report the case to the Federal Network Agency.
I have a degree in computer science and I know what I'm talking about.

I cannot recommend Jottacloud.

// Update
I have 3 times contacted Jottacloud techsupport.
The techsupport has not the knowledge like me about internet and networking. I've studied computer science and the like to advise about things which make not really sense. Google, Strato etc. cloud works perfect.
Only Jottacloud don't work.
I sent them a network benmark.
At the end the last supporter has not answered about my critics. So i send a new mail again to support.
Now I only like to cancel and money back! I not like to pay for not delivered product. I tell this case als to the Federal Network Agency if they don't cancel and pay money back.
This is a worst support - and I don't like it.

Update 28.1. ** change stars to 2Stars **
In discussion with jottcloud I've got my money back so
I make the review 1 point better. Maybe, that they have not the best connection to EWE-Tel provider and if you have other provider Jottacloud is able to fullfill.

My Cloud-Advise: Use google drive - this is one of the fastest. I load my upload from 250Gbyte in only 3hours up!

Installation and getting started are pretty easy. I don't know what type of app the Jottacloud app for macOS is, but it's hideous. At the second start I had a white in white interface and sent a report from within the app with screenshot to Jottacloud. Didn't get a reply.

Unfortunately, the backup doesn't have any basic functionality like a schedule or exclusions. I'm a developer. I don't ever want some files or folders backed up because I constantly change those files or folders.

Deleted. And FFS don't have moving buttons or buttons that show up if I mouse over them.

Excellent software excellent service and very fast upload and download speeds

HELLO PEOPLE !!

we have a FTTH + 500 Mbps in Upload.
with this service no matter the size of files
you are uploading, it stay there forever...
it say '' preparing to upload ''
but at end not upload nothing...
theyr app not allow to set a network
drive as folder to sync...
they are build better.
this thing of price up
is the candle in cake.
just get Pcloud or mega...

Some companies will refund the amount of the remaining subscription period after cancellation. Not this company. But they took care of raising prices constantly.

Seeing alot of negative reviews here. I’ve been nothing but happy using jottacloud for two years now. Great service, great support and europe based company!

Should also mention I’m currently storing 7tbs of data on here and its working flawlessly. :D

Been a Jottacloud user since 2012 until now.

I had almost 1 TB of data stored there with most of it dating back to 2012-2014 and when I tried to access my data to download them last week I noticed that several thousand files (nearly 500 GB) was not found by Jottacloud.
I could browse through the files and photos and see the thumbnails og all files, but when trying to access or download the file it failed with a message that stated that the file was not found.

So thank you Jottacloud for loosing 500 GB of my data around 50% of what I had stored in your cloud for 12 years.

I terminated and deleted my account and have moved over to ProtonDrive and may also take pCloud into use as well.

Do not use Jottacloud to store anything that you can't afford to loose. It is useless to use as a backup drive.

not good... their app/websites dont remember your settings?? for what you want to backup?? it keeps backing up my photos and i dont want that?? i write to them many times but they still havent fixed it?? and suddenly i find files in the storage the i deleted over a yesr ago?? it suddenly shows up again?? probably because they want me to take space so they can charge more pr month?? its not good the moment you install this service they will just SUCK anything and everything out of your devices up to their server......

I use Jottacloud over 10 years. The software and service are good. But Jottacloud becomes more and more expensive. 119 euro compared to 9,95 with IDrive. I am over a decade a customer and don't get any thanks. No discount no thank you .

Been using JottCloud for 1 week now and I am quite happy with it. Files sync between Linux and Windows with no issues, there's versioning and support for Word/Excel online. One thing that would be useful would be Outlook

I've been using them for many years. The desktop and mobile apps might not be the best/perfect, but both work well, just like the customer service. Whenever I had an issue with the app, I sent them a message, they forwarded the issue to the developers and fixed it within a few days/weeks.
The price is OK if they don't increase it.

I'm quite happy with the Home 1TB offer.
My wife, my children and I quickly figured out how to back up our data and share our photos.
In my opinion, a few search and sorting options are missing, but I'll make the suggestion to the developers.
It's fast, in Europe (which was important to me), price competitive and pleasant to use
I personally recommend

As a private user, everything I need. A bit cumbersome to move the files from one folder to another, but otherwise just robust and good.