JYSK Danmark Reviews 

50,214
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

We have been living in Denmark for a year now, and furnishing our home with JYSK. We love the quality, design, and durability!

Rated 4 out of 5 stars

I was very satisfied with my experience. The staff was polite, friendly, and helpful throughout the process. Everything went smoothly, and they were happy to answer my questions. The only thing I woul... See more

Company replied

Rated 5 out of 5 stars

: We visited JYSK Taastrup today to buy items for our new house, and we had an excellent experience thanks to Natasha. She was incredibly supportive, patient, and professional throughout... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience shopping at JYSK Denmark. I bought quite a few items for my home, and I’m very satisfied with both the quality and the prices. The products were affordable, pract... See more

Company replied

Company details

  1. Furniture Store

Written by the company

JYSK har altid et godt tilbud til dig indenfor alt til boligen - gå på opdagelse i vores store sortiment og se alle de gode tilbud idag!

Om JYSK

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

50K reviews

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4.3

All reviews

(50,214)

16,263 reviews in the last 12 months

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Rated 5 out of 5 stars

Was good

Was good! i was happy with the whole process start to end

June 4, 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Nitsan

Thank you for your review 🌟

We’re really happy to hear that you were satisfied with the entire process from start to finish 🙂

Have a great day.

//Mette – JYSK Customer Service

Rated 5 out of 5 stars

Good service and always assist the…

Good service and always assist the customers in need

June 4, 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Gee

Thank you very much for your review 🌟

We’re really happy to hear that you experienced good service and that our team was there to assist you when needed 🙂

Have a great day.

//Mette – JYSK Customer Service

Rated 5 out of 5 stars

Good services

Good services

June 4, 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Sikhanin

Thank you for your review 🌟

We’re happy to hear that you experienced good service with us 🙂

Have a great day.

//Mette – JYSK Customer Service

Rated 4 out of 5 stars

it was easy to assemble

it was easy to assemble

June 3, 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Majeda.

Thank you for writing.

We are glad to hear, that you had a good experience with the product.

Have a nice day,

//Axel - JYSK customer service.

Rated 3 out of 5 stars

Quick but damaged delivery

Quick and timely delivery but the table arrived with damages.

May 2, 2026
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Reply from JYSK Danmark

Hi Piotr

Thank you for your review. We’re sorry to hear that your table arrived with damages 😔

That’s of course not the experience you expect when receiving your order. We’re glad to hear the delivery itself was quick, but the item should arrive in good condition.

You're welcome to contact ud directly on our online chat at JYSK.dk, then we will help find a solution for you.

Have i great day.

//Mette - JYSK customer service.

Rated 5 out of 5 stars
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Reply from JYSK Danmark

Hej Dejan

Tusind tak for din anmeldelse 🤩

Dejligt at høre, at du har haft en god oplevelse – det sætter vi virkelig pris på 🙌👌

Tak fordi du deler det med os 😊

Du ønskes en god dag.

//Mette - JYSK kundeservice.

Rated 5 out of 5 stars

Fast and safe service

Fast and safe service. Thank you so much

June 4, 2026
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Reply from JYSK Danmark

Hi Emese

Thank you so much for your review 🤩

We’re really happy to hear that you experienced fast and safe service – that’s exactly what we aim to deliver every time 🙌✨

Have a great day!

//Mette - JYSK customer service.

Rated 5 out of 5 stars

Exceptional service

The delivery men were very polite and friendly, very easy to work with setting delivery into the house.

June 3, 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Helle.

Thank you for writing.

We are glad to hear, that the delivery men were polite and friendly.

Have a nice day.

//Axel - JYSK kundeservice.

Rated 3 out of 5 stars

4 stars for the products but customer…

4 stars for the products but customer service is 2 stars

June 2, 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Orusha

Thank you for your review.

We’re glad to hear that you are happy with the products 👍😊

At the same time, we’re sorry to hear that your experience with our customer service only met a 2-star level. That is not the experience we want to provide, and we appreciate you taking the time to share your feedback.

Your comments will be passed on internally so we can improve.

Have a great day 🌼

// Anne - JYSK Customer Service

Rated 3 out of 5 stars

Click and collect var ikke gjort klar…

Click and collect var ikke gjort klar til afhentning, som der stod i SMS og mail.

June 1, 2026
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Reply from JYSK Danmark

Hej Jakob

Tak for din anmeldelse.

Vi er kede af at høre, at din Click & Collect-bestilling ikke var klar til afhentning, selvom du havde modtaget besked om det via SMS og mail. Det kan vi godt forstå har været frustrerende.

Det er selvfølgelig ikke den oplevelse, vi ønsker at give vores kunder, og vi beklager den ulejlighed, det har medført.

Tak fordi du tog dig tid til at dele din feedback med os.

Rigtig god dag.

// Anne - JYSK Kundeservice

Rated 5 out of 5 stars

Carriers were very kind

Carriers were very kind, good package, easy to build. 10/10

June 3, 2026
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Reply from JYSK Danmark

Hi Cansu

Thank you so much for your review.

We're delighted to hear that the delivery team was kind, the package arrived in good condition, and that the product was easy to assemble 👍😊

Thank you for taking the time to share your experience with us. A 10/10 rating means a lot!

Have a lovely day 🌼

// Anne - JYSK Customer Service

Rated 5 out of 5 stars

Quick delivery with in-store puck-up

Quick delivery with in-store puck-up, products are as expected. Good value for money

May 30, 2026
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Reply from JYSK Danmark

Hi Lani

Thank you for your review.

We're happy to hear that you experienced a quick Click & Collect pickup and that the products met your expectations 👍😊

It's also great to know that you found them to be good value for money.

Thank you for taking the time to share your experience with us.

Have a lovely day 🌼

// Anne - JYSK Customer Service

Rated 5 out of 5 stars
JYSK Danmark logo

Reply from JYSK Danmark

Hi Shreekant

Thank you so much for your lovely review 😊

It truly means a lot to us to hear that you’re happy with both the product and the service – and that you’ve had such a great overall experience with us.

Thank you very much for your kind words 💙

Wishing you a great day.

//Mette - JYSK Customer Service.

Rated 5 out of 5 stars
JYSK Danmark logo

Reply from JYSK Danmark

Hi Peter

Thank you for your review.

We’re very happy to hear that you found it simple to order and had good communication throughout 👍😊

Thank you for taking the time to share your experience with us.

Have a great day 🌼

// Anne - JYSK Customer Service

Rated 5 out of 5 stars
JYSK Danmark logo

Reply from JYSK Danmark

Hej Stathis

Thank you for your review.

We’re very happy to hear that you had a great delivery service 👍😊

Thank you for taking the time to share your experience with us.

Have a lovely day 🌼

// Anne - JYSK Customer Service

Rated 5 out of 5 stars

Easy to set up, but poor delivery service

Easy to set up with clear instructions. The quality looks good for the price. Happy with the purchase. Although disappointed with the delivery as there was no advance notification of the delivery date and time and it arrived without advise and as I wasn’t available I had to go down to the local collection centre which wasn’t that close. So why did I get charged for the delivery. If I was going to collect it anyway then I could have saved on the delivery charges. I WOUKD LIKE A TEGUND OF MY DELIVERY FEES.

May 27, 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hej

Thank you for your review, and we’re sorry to hear about your experience with the delivery.

We’re glad to hear that you found the product easy to assemble, the instructions clear, and that you are happy with the quality for the price 👍

However, we fully understand your frustration regarding the delivery process. Not receiving advance notification of the delivery date and time, and then having to collect the parcel yourself from a local pickup point, is not the experience we aim to provide. We also understand your disappointment regarding the delivery fee in this situation.

Thank you for taking the time to share your feedback – it will be passed on internally 👍

We wish you a nice day 🌼

// Anne - JYSK Customer Service

Rated 1 out of 5 stars

Terrible customer support service in…

Terrible customer support service in Portugal - the chat is always offline and the call center not only has a very limited schedule as the lines are extremely busy and you may not be able to enter the queue. Result: I am still waiting for any news regarding my delivery 4092850627 made on the 20 of May 2026

May 20, 2026
Unprompted review
JYSK Danmark logo

Reply from JYSK Danmark

Hi Ana

Thank you for your review.

You submitted a review for JYSK Denmark. We have therefore reported it so that it finds the right place.

We hope you receive the assistance you need.

You can reach our customer service here:

https://jysk.pt/

Have a nice day.

// Anne JYSK Customer Service Denmark

Rated 5 out of 5 stars

God service

Hurtig levering, god qualitet

May 28, 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hej Dorota,

Tusind tak for din anmeldelse 😊🙏

Det glæder os rigtig meget at høre, at du oplevede hurtig levering og god kvalitet 💙✨

Det er lige præcis den oplevelse, vi stræber efter hver dag 🚚👌

Tak fordi du tog dig tid til at dele din oplevelse med os 🌟

// Annesofie - JYSK Kundeservice

Rated 5 out of 5 stars

click and collect for a sun chair

click and collect for a sun chair - all good

May 27, 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Roberto,

Thank you very much for your review 😊🙏

We’re really happy to hear that everything went well with your Click & Collect order for your sun chair 🌞🪑✨

Thank you for taking the time to share your experience with us 💙

// Annesofie - JYSK Customer Service

Rated 4 out of 5 stars

We need people who can lift furniture up to the floor.

The only downside is that there are no people who will lift the furniture I buy from you to the required floor for a separate fee.

May 27, 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Carolina,

Thank you very much for your feedback 😊🙏

We’re really glad to hear that you chose to shop with us, but we’re sorry to learn that the delivery service did not fully meet your expectations 😕

We completely understand how important it is to have help with carrying furniture to the required floor, especially for larger items.

We would like to inform you that carrying-in service is something we do offer when placing an order. We are, however, very sorry if this was not visible or clear enough during your purchase 💙

Your feedback is very valuable, and we will make sure to pass it on so we can improve how we communicate our services 💪🚚

Thank you for taking the time to share your experience with us – it helps us improve ✨

// Annesofie - JYSK Customer Service

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