KennCo Insurance Reviews 84

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Spoke with a Guy Called Matthew and he could not do enough for me. Excellent customer service. Loads of patience while trying to deal with a change of car on the policy as my Husband doesnt speak good... See more

Rated 1 out of 5 stars

Time wasters and discriminatory practices. Refuse to quote if you have an outstanding claim. Even if your are not at fault. Basically, if you are injured by someone else in an accident and your claim... See more

Rated 5 out of 5 stars

I was having issues with my previous insurance that couldn't provide a full years no claims because I changed to Kenco after about 8 months. I delt with One outstanding young man called Trevor Conyard... See more

Company replied

Rated 1 out of 5 stars

Im trying update my policy with a new car but they cant find my policy, I sent them scan of my certificate they still cant find it blaming IT issues!!! its been few days now they are saying that w... See more

Company replied

Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Commercial Insurance Company
  4. Insurance Broker
  5. Travel Insurance Company

Written by the company

KennCo Insurance was founded in 2008 and is part of KennCo Underwriting Limited which has become Ireland’s largest underwriting agency. Based in Rathfarnham, Dublin, we are very proud of the fact that we are a 100% Irish owned company employing more than 50 skilled and experienced members of staff.


Contact info

3.2

Average

TrustScore 3 out of 5

84 reviews

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1-star

Replied to 90% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I've been using kennco insurance now…

I've been using kennco insurance now for a number of years and they are fantastic to deal with. The customer service is always on point and everything I need help with they sort it straight away. I have even switched my wife and a few friends over to them as well. Any time I haven't been able to get the full deposit they have taken a smaller percentage and added the remaining to my monthly payments to help me out. My renewal is due in September and I will definitely be renewing with them. A1 service.

June 5, 2025
Unprompted review
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Reply from KennCo Insurance

Hi Nigel, We're glad you had a good experience with us! Thank you for the review!

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Rated 1 out of 5 stars

Extremely bad service

Extremely bad service. I was insured with Kennco for years, I recently bought a new car and rang to get it insured, they said they would not insure me because my new car was not on their system. So I had no choice but to go with another insurance company. The new insurance company requested a history of claims cert and Kennco refused to send it to me, this went on for weeks and I literally could not get insured because they wouldn't send me the history of claims cert - which is apparently a standard letter to request. Still to this day I cannot get the letter off them as they are being so difficult, there is absolutely no reason why they couldn't have just helped me to get my insurance sorted, they kept refusing as they said it's not needed. The worst customer service I have ever dealt with. I would avoid this insurance company at all costs.

April 16, 2025
Unprompted review
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Reply from KennCo Insurance

Hi Nikita,
We are very sorry to hear you have had a bad experience with us. If you would like to discuss your experience with us in more detail please email us with your full name and policy number/reference number to complaints@kennco.ie.
Thanks, KennCo.

Rated 5 out of 5 stars

Great service

Great service. Quick response.
Helpful staff. Easy to understand

April 30, 2025
Unprompted review
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Reply from KennCo Insurance

Hi Lidiya, We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Best company that I can never compared…

Best company that I can never compared to any other I have been with them since 2016 to date no regrets...U rock lads!!!

April 30, 2024
Unprompted review
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Reply from KennCo Insurance

Hi Ariah, We're glad you had a good experience with us! Thank you for the review!

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Rated 5 out of 5 stars

Absolutely brilliant for first time driver and if you’ve driven a company car for years and want insurance in your own name

Absolutely brilliant

I had a company car for 5 years, 2015 to 2020 all other insurance companies quoted extortionate prices to get insurance on a car in my name KennCo gave me fully comprehensive policy at a great price.

My 19 year old daughter - first car insurance - she was quoted €3,000 from other companies KennCo have her a fully comprehensive policy for €1,500 - gave her a reduction for her driving lessons, they classed her lessons as 1 year claims free.. no other company did this…

April 14, 2025
Unprompted review
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Reply from KennCo Insurance

Hi Veronica, We're glad you had a good experience with us! Thank you for the review!

Rated 1 out of 5 stars

Unacceptable delays

Unacceptable delays, poor communication & an overall lack of coordination between chill insurance, Kennco & Axa. Since initiating the claim l have spent countless hours on telephone hold, passed from one representative to another without resolution. Despite years of deligently paying my premiums. I now feel as though am being treated as an inconvenience than as a valued policyholder. One particular distressing aspect of this process has been the issue of a courtesy car. Shocked to be told by Axa an not entitled to one & that this should have been explained By Kennco. This was never made clear to me. As a customer l expect transparency & support especially during such a stressful time. Being without a vehicle while waiting on a decision on whether my car is repairable or a write off adds unnecessary pressure to an already difficult situation. The overall handling of my case has left me feeling utterly let down by the entire process. DAMN FRUSTRATED.

April 16, 2025
Unprompted review
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Reply from KennCo Insurance

Hi Anne,
We are very sorry to hear you have had a bad experience with us. If you would like to discuss your experience with us in more detail please email us with your full name and policy number/reference number to complaints@kennco.ie.
Thanks, KennCo.

Rated 1 out of 5 stars

Absolutely appalling

Absolutely useless , i wanted to change my car couple months before my year ended but they tell me I can’t get insured on the vehicle i wanted although i was getting quoted by them on Chill insurance, give them proof of the quote and they keep making up bullshit and lies that they need more and more proof even though i sent them all they need , horrible experience overall with them , I don’t recommend this insurance for absolutely anyone.

March 19, 2025
Unprompted review
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Reply from KennCo Insurance

Hi David,
We are very sorry to hear you have had a bad experience with us. If you would like to discuss your experience with us in more detail please email us with your full name and policy number/reference number to complaints@kennco.ie.
Thanks, KennCo.

Rated 1 out of 5 stars

Not impressed with kennco they are…

Not impressed with kennco they are liars and shove you about this is going on since the 17th of jan I still haven't got my insurance documents never again I was with them through a broker never direct joke of a company not professional

March 11, 2025
Unprompted review
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Reply from KennCo Insurance

Hi Erin,
We are very sorry to hear you have had a bad experience with us. If you would like to discuss your experience with us in more detail please email us with your full name and policy number/reference number to complaints@kennco.ie.
Thanks, KennCo.

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Rated 5 out of 5 stars

Pleasant experience of a High standard

I recently had car insurance issues I was concerned about but upon contact with KennCo I was relieved… as my concerns were addressed efficiently with professionalism and a highly commendable phone manner from Ann Kelly.
She gave very helpful advice, solid knowledge and an overall understanding in relation to my issue.
Very grateful and much appreciated.
A credit to your team.
Thank you!

February 25, 2025
Unprompted review
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Reply from KennCo Insurance

Hi Lindsay, We're glad you had a good experience with us! Thank you for the review!

Rated 1 out of 5 stars

Unhelpful sales team

Sales agent named Aaron, very unhelpful and cheeky, agent ended the call before even starting the quote.

March 6, 2025
Unprompted review
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Reply from KennCo Insurance

Hi Dominik,
We are very sorry to hear you have had a bad experience with us. If you would like to discuss your experience with us in more detail please email us with your full name and policy number/reference number to complaints@kennco.ie.
Thanks, KennCo.

Rated 5 out of 5 stars

I was having issues with my previous…

I was having issues with my previous insurance that couldn't provide a full years no claims because I changed to Kenco after about 8 months. I delt with One outstanding young man called Trevor Conyard who sorted out my insurance within minutes after multiple calls to other agents in Kenco that couldn't sort out the issues. Thank you so so much Trevor you were fantastic to deal with especially after weeks of what was an extremely stressful process before you sorted it all out in a flash! 100% recommend dealing with Trevor! Regards Paula.

February 21, 2025
Unprompted review
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Reply from KennCo Insurance

Hi Paula, We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Easy To Deal With

Easy to deal with, bought online, and got certificate fast.

August 1, 2024
Unprompted review
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Reply from KennCo Insurance

Hi Ryan, We're glad you had a good experience with us! Thank you for the review!

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Rated 5 out of 5 stars

I found Megan and any of the staff I…

I found Megan and any of the staff I dealt with in KennCo to be helpful , courteous and on the customer's side . I will definitely renew with them if I can. Special thanks to Megan for her assistance in my case.
David Norris

January 29, 2025
Unprompted review
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Reply from KennCo Insurance

Hi David, We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Very pleased so far

Thank god I have not had to use my insurance yet. But I was very happy
with the cover I got and the competitive price. They responded straight away to my phone calls when I was clarifying some of the cover and very professional and helpful on the phone. Very happy so far.

February 19, 2025
Unprompted review
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Reply from KennCo Insurance

Hi Kevin, We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Good company

Good company, easy to work with and provide good value as well as customer service .

November 14, 2024
Unprompted review
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Reply from KennCo Insurance

Hi Daveog, We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Actually it's my best insurance

Actually it's my best insurance, hassle free, phone call. Paid during the call and got the policy emailed in a minute

November 26, 2024
Unprompted review
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Reply from KennCo Insurance

Hello, We're glad you had a good experience with us! Thank you for the review!

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Rated 5 out of 5 stars

Top service

Very clear, very helpful advice. Terrific turnaround time on premium information. Great value.

September 21, 2024
Unprompted review
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Reply from KennCo Insurance

Hi Mary, We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Excellent Service from KennCo

KennCo are superb to deal with. They offer the best insurance deals and all the staff are so helpful.
They are professional at all times and there is always someone to speak with you on the phone if you need that, which is rare these days with a lot of businesses.
All my family are insured with them.
I would highly recommend KennCo.
You will always get a good deal and be looked after.
They certainly value their customers.

February 14, 2025
Unprompted review
KennCo Insurance logo

Reply from KennCo Insurance

Hi Veronica, We're glad you had a good experience with us! Thank you for the review!

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