KennCo Insurance Reviews 84

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Spoke with a Guy Called Matthew and he could not do enough for me. Excellent customer service. Loads of patience while trying to deal with a change of car on the policy as my Husband doesnt speak good... See more

Rated 1 out of 5 stars

Time wasters and discriminatory practices. Refuse to quote if you have an outstanding claim. Even if your are not at fault. Basically, if you are injured by someone else in an accident and your claim... See more

Rated 5 out of 5 stars

I was having issues with my previous insurance that couldn't provide a full years no claims because I changed to Kenco after about 8 months. I delt with One outstanding young man called Trevor Conyard... See more

Company replied

Rated 1 out of 5 stars

Im trying update my policy with a new car but they cant find my policy, I sent them scan of my certificate they still cant find it blaming IT issues!!! its been few days now they are saying that w... See more

Company replied

Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Commercial Insurance Company
  4. Insurance Broker
  5. Travel Insurance Company

Written by the company

KennCo Insurance was founded in 2008 and is part of KennCo Underwriting Limited which has become Ireland’s largest underwriting agency. Based in Rathfarnham, Dublin, we are very proud of the fact that we are a 100% Irish owned company employing more than 50 skilled and experienced members of staff.


Contact info

3.2

Average

TrustScore 3 out of 5

84 reviews

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Replied to 90% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Good luck trying to get hold of them…

Good luck trying to get hold of them when you have a breakdown. 3 calls, each waiting for 20 min+ then eventually giving up!

Can't wait to switch

December 5, 2023
Unprompted review
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Reply from KennCo Insurance

Hi Marc, we are very sorry to hear you have had a bad experience with us. If you would like to discuss your experience with us in more detail please email us at complaints@kennco.ie. Thanks, KennCo

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Rated 5 out of 5 stars

Renewed policy with kennco again as…

Renewed policy with kennco again as usual no problem best company I've used ,very efficient and friendly best insurance company in Ireland highly recommended

November 30, 2023
Unprompted review
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Reply from KennCo Insurance

Hi Davil, We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Absolutely the best place to get your…

Absolutely the best place to get your car insurance the customer service is outstanding to say the least and got our insurance well under the asking price of many other insurance companies 5 stars from me and I am 100% telling everyone I know about KennCo

August 1, 2023
Unprompted review
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Reply from KennCo Insurance

Hi Carey, We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Got insurance with them today

Got insurance with them today. David could not have been more helpful. The cheapest company by a mile. Definitely recommend.

August 23, 2023
Unprompted review
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Reply from KennCo Insurance

Hello, We're glad you had a good experience with us! Thank you for the review!

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Rated 1 out of 5 stars

AVOID

please, please AVOID this company at all costs, will not close claims, keep things dragging out, have to constantly chase after them for information, very suspicious and different information given each time, blatant rude employee named Pat who deals with claims, very hard to get in contact with him, ring multiple times and he’s always on call, was told once he was on holidays, rang back a few hours later and told he was on a call, he is always on a call but does nothing to help, took them almost 3 years to get medical reports, read the reviews on here and stay away, might be a cheap quote but it’ll cost you in the event of an accident.

August 18, 2023
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Reply from KennCo Insurance

Hi Sophie, we are very sorry to hear you have had a bad experience with us. If you would like to discuss your experience with us in more detail please email us at complaints@kennco.ie. Thanks, KennCo

Rated 5 out of 5 stars

Easy quick quote to get

Always keeping me up to date on how much I’ve paid off and what I have left to do

June 9, 2022
Unprompted review
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Reply from KennCo Insurance

Hi Chris, We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

Always so helpful friendly

Always so helpful and quick to sort any queries I have about my policy. Really friendly staff with great manner. Would highly recommend.

May 17, 2023
Unprompted review
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Reply from KennCo Insurance

Hi Karen, We're glad you had a good experience with us! Thank you for the review!

Rated 1 out of 5 stars

Avoid avoid avoid

Absolute disgrace of an insurance company. Disaster when calling no communication in office at all. Have comprehensive cover window screen included. Glass on window screen had to be resealed rang after speaking with numerous people over 2days on a recorded phone call was told this was covered in policy only to be left waiting to call back to be told they don't cover wear and tear my cars 6 years old and nowhere does it state this on my policy documents. If my window screen had a small chip that would be covered ridiculous. Rang company to pay privately to be told that its an airbag safety issue and should be covered under windowscreen cover along with contacting many other companies to confirm same. Yes the price is good when taking out policy but not worth the hassle they will do anything not to accept a claim. AVOID AT ALL COSTS

April 25, 2023
Unprompted review
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Rated 5 out of 5 stars

I would honestly recommend this…

I would honestly recommend this insurance company/broker , my renewal has been a bit of a headache and suzie in the renewals team has gone above and beyond to help me out . Great customer service from her . I've been with kenco for a number of years and every year they beat all quotes by other companies.

February 2, 2023
Unprompted review
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Reply from KennCo Insurance

Hi Dawn, We're glad you had a good experience with us! Thank you for the review!

Rated 5 out of 5 stars

I don't much care about customer…

I don't much care about customer service promotion or anything else. The only thing I need as a long experienced driver is the license to drive. Crazy when you compare the price of another insurances includet bonus discount

March 20, 2022
Unprompted review
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Rated 1 out of 5 stars

Website with wrong informations

It's state on the website that you can insure a not owned car, so you do all the quotes, they even ask the relationship status with the person that own the car and at the end when you call, "no it's not possible to issue a policy if the car is not at your name" wasting of time, good only to attract people.

October 19, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid!

What an absolute pain to deal with in the event of a claim! You'll wish you had paid four times the premium price for a less torturous experience.

July 21, 2021
Unprompted review
Rated 1 out of 5 stars

We have been insured with them for a…

We have been insured with them for a year and they state we are not insured with them- they can’t find us on their system. After numerous phone calls over 2 days they found me after giving them all our details over and over again. Then they said they can’t give me a new quote as I am not the main policy holder- I paid them- the car is in my name but no- can’t help me. Very disappointed in their service

July 20, 2021
Unprompted review
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Rated 1 out of 5 stars

Worst experience of my life!

Please, please, please! I’m begging you. Do not for any reason use Kennco. I know they’re the cheapest on the market but it’s that way for a reason. They will treat you like crap and you will wish you had spent the extra Euro to get decent cover.
I’ve had fully comprehensive insurance with them. I had a breakdown in the middle of the night and it was raining heavily. I called the breakdown number and they couldn’t find me on the system. Apparently, kennco split their customers between two different breakdown services. Neither one had my reg on their system. And this was my 2nd year being insured with them! I had to call out friends to help me change to the spare. They apologised and sent me a cheque of €40.
I was stupid enough to renew. I had an accident in Feb. It’s now April and nowhere near solved. They allowed the other parties insurer blame me even though they said they had no evidence. I never got a call from my claims handler and he never returned my emails. I’m now being asked to sort out the salvage myself and pay thousands in storage fees that I was never made aware of. I called severally and kept getting tossed about. If I could take out a front page newspaper to warn everyone I honestly would. Don’t be penny wise, pound foolish. Pay a little bit more for better insurance!!

April 23, 2020
Unprompted review
Rated 1 out of 5 stars

Had a car accident on the 13th October…

Had a car accident on the 13th October 2019 other party fault but won't admit libatily so have to claim of my own insurance for the time being kenco are f slow as Xmas to pay out won't be ever dealing with them ever again avoid kenco insurance at all costs

January 13, 2020
Unprompted review

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