Kitchen Worktops Online Reviews 

642
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that packages arrive promptly and scheduling a convenient drop-off day is very easy. The staff and delivery crews are consistently described as extremely helpful, professional, and friendly when handling heavy items at the property. Some reviewers were happy with the exceptional quality of the worktops, mentioning that the finished products look fantastic and match their descriptions. Consumers also appreciated that browsing and ordering online is straightforward, featuring competitive pricing and smooth transactions from the initial enquiry onwards.

What people talk about most

Delivery service

Customers report great satisfaction with the delivery service, highlighting prompt arrivals and professional... See more

Product

Users describe positive interactions with product, highlighting top quality items that look fantastic and... See more

Quality

Reviewers highlight positive aspects of quality, consistently expressing satisfaction with their purchases.... See more

Service

Reviewers express great satisfaction regarding the service, noting a faultless process from initial enquiry... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and knowledgeable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

10* All round ! Decided to update the kitchen with just cupboard doors but the project got a bit bigger by updating the worktops too. Wasn't sure what to go for but as the new cupboard fronts were... See more

Rated 5 out of 5 stars

A good price, easy to arrange a delivery day with good communication on the time. The guys were very helpful considering the worktops are heavy. Would use the company again.

Rated 5 out of 5 stars

Wide range of worktops at fair prices. My order was processed and delivered promptly and the two man delivery crew placed the worktops exactly where we asked.

Rated 5 out of 5 stars

Very helpful and friendly with pre-order advice. Then the order arrived quickly and when advised it would. Prices were rthe best I could find No problems at all - I can very happily recommend th... See more


Company details

  1. Kitchen Supply Store

Written by the company

kitchen worktops online is the UK;s No.1 kitchen worksurface online store supplying nationwide in a variety of styles, colours and materials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

642 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(642)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly Efficient service…

We needed to match worktop we already have and these guys had got it, together with upstands and wallboards.
Received it all within a couple of days, all items good quality and perfect.
Friendly efficient service.
Highly recommended.

June 30, 2025
Unprompted review
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Rated 4 out of 5 stars

We made a mistake with our first order…

We made a mistake with our first order and had to return and exchange to an alternative, this was done very effectively. However took some time to get the refund from the first order, I had to initiate the problem to the sales team to follow up and resolve. Overall a pleasure to deal with.

April 24, 2025
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Rated 5 out of 5 stars

Absolutely All Round Top Quality

Everything about my transaction was top quality. The company went to great lengths to make sure that replacement items that I needed would be an acceptable colour match for a 15years old kitchen, before they let me order. They are an incredibly close match and the delivery was very quick.
They will be my first port of call in future

April 4, 2025
Rated 5 out of 5 stars

Good service from start to finish

Good service from start to finish, worktops look great with upstands. Although kitchen not completely finished yet.
One minor suggestion to Formica the 22mm worktop has no rap over it would only need to be 30mm deep
But would help when fitting the 600mm wide onto existing units. Otherwise great looking worktop.

March 11, 2025
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Rated 5 out of 5 stars

Well done team.

The staff were very friendly and helpful and the parts ordered arrived as promised, one item arrived damaged obviously in transit and was replaced at no cost or argument so I have nothing to complain about at all.
Good company to deal with.
Mike Currie.

March 6, 2025

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