Krale Reviews 

14,042
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 797 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and exceptional product quality, noting that orders arrive securely packaged, well in advance of expectations, and in pristine condition. Consumers deeply appreciate the helpful communication, reliable support, and seamless purchasing process when acquiring specialized items from abroad. Some reviewers were not happy with delivery carriers, mentioning frustrating issues like poor tracking, careless package handling, or having to travel long distances to retrieve shipments due to courier errors. A few people also mentioned unexpected import tariffs and international customs delays that significantly increased their overall expenses. Additionally, a small number of buyers reported receiving incorrect items or previously opened product boxes.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting impressive... See more

Product

People report positive experiences with product, highlighting the exceptional quality and wide availability... See more

Service

Users describe positive interactions with service, highlighting fast shipping and professional assistance.... See more

Order

Reviewers highlight positive aspects of order experiences, frequently praising the remarkably fast... See more

Quality

Customers had great satisfaction with quality, consistently highlighting pristine items, top-notch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An easy to follow and well laid out website. Plenty of information as well as comprehensive supporting data and advice. The service from order to delivery (EU to Uk) was as prompt as if ordered in UK... See more

Company replied

Rated 5 out of 5 stars

I live in Malta. The import restrictions can frustrating. Weapons office Malta Cleared the item for direct purchase. Ordered the item Tuesday, by Friday 10:00 am had the Item in my hand. What more can... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience with Krale! 🙌 I ordered some airsoft gear and honestly couldn’t be happier with it. The product is great, the quality is exactly what I was looking for, and the d... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with my recent purchase at Krale. I ordered a Weihrauch HW77 on Thursday and it was delivered on the following Monday. From the Netherlands to the west coast of America in that ti... See more

Company replied


Company details

  1. Gun Shop

Written by the company

Alles voor de sportschutter, jager en airsofter. Winkel en webshop voor de schietsport, jacht, airsoft en outdoor. ✓ Grote voorraad ✓ Volgende dag in huis


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(14,042)

2,730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, responds in no time and made purchasing a breeze even from another continent!

August 16, 2026
Krale logo

Reply from Krale

It’s great to hear that our customer service was able to help you so well; thank you very much for the review.
We look forward to helping you again in the future!

Rated 5 out of 5 stars

Super snelle levering

Super snelle levering. Top.

August 15, 2026
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Reply from Krale

Hartelijk bedankt voor de 5 sterren, top om te horen dat je je pakket zo supersnel hebt ontvangen!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, and they have the item I wanted in stock.

August 15, 2026
Krale logo

Reply from Krale

Thanks for your 5-star rating :)

Rated 5 out of 5 stars

Package was delivered very quick and…

Package was delivered very quick and everything was in good condition.

August 15, 2026
Krale logo

Reply from Krale

Great to hear that you received your package so quickly and in good condition; thank you very much for the review!

Rated 4 out of 5 stars

Great price, great delivery, but possibly a returned gun

This was the only place I could find a .22 caliber Reximex Throne Gen 2 in stock and the price was great even with the cost of shipping to the US. It came as fast as guns I've ordered from a neighboring state as well. I would have given 5 stars except the little box with o-rings, wrenches and magazines was obviously already opened by someone else giving me the impression that this gun had been returned or possibly refurbished without being listed as such. The gun was pristine, however, and showed no signs of wear other than a loose "Barrel Fixing Screw" which tends to keep coming loose.

August 8, 2026
Rated 5 out of 5 stars

Good value items, quick delivery

Easy to navigate the site. Good value for great items and a nice fast international delivery time.

August 9, 2026
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Reply from Krale

Great to hear that everything went so smoothly! Thanks for your 5-star rating :)

Rated 5 out of 5 stars

Good webpage

Good webpage, easy payment and fast delivery to Norway.

August 12, 2026
Krale logo

Reply from Krale

Thanks for your review and great to hear that everything went so smoothly!

Rated 5 out of 5 stars

Best prices

Best prices, fast shipping.

August 11, 2026
Krale logo

Reply from Krale

Thanks for your 5-star rating :)

Rated 5 out of 5 stars

Great shop A++++

Great shop. Excellent service. Fast delivery. Highly recommended!

August 8, 2026
Krale logo

Reply from Krale

Thanks for the 5 stars! It’s great to hear you’re so satisfied that you’re even recommending us!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, great selection in store.

August 11, 2026
Krale logo

Reply from Krale

Thanks for the 5 stars!
It’s great to hear that you’re so happy with our product range and the service you received. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Very fast delivery and excellent…

Very fast delivery and excellent customer service

August 9, 2026
Krale logo

Reply from Krale

Thank you very much for the review. It’s great to hear that our customer service was able to help you effectively and that you received your package quickly.
We look forward to being of service to you again in the future!

Rated 5 out of 5 stars

Short delivery time

Rapid delivery. Web site ordering was a little confusing.

August 8, 2026
Krale logo

Reply from Krale

It’s good to hear that you received your package so quickly! Thank you for your feedback on using our website.

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