Kwik Fit Reviews 

Great service at a very competitive price & free mobile fitting for the 2 tyres, fitter great as well, deffo use again A+++

Great service, nice and easy to book on the phone, given a date and a time bracket. Mobile fitter arrived fitted new tyre, job done.

⭐☆☆☆☆ Extremely Poor Customer Service
Very disappointed with the service we received at Kwik Fit St Austell.
While on holiday in Cornwall, our vehicle’s tyre pressure warning light came on just before we were due to make the 250-mile journey home. We visited the St Austell branch hoping someone could carry out a quick safety check to confirm whether it was safe to continue.
Instead, we were immediately told, “Not today, we’re rammed, can’t help.” No one was prepared to even look at the vehicle or offer any reassurance. We were simply told to try another tyre company around 40 minutes away.
What disappointed us most was the complete lack of concern for our safety. We weren’t asking for a repair—just a basic inspection to help us decide whether it was safe to drive such a long distance.
Fortunately, an RAC patrol happened to arrive while we were still in the car park. Although we aren’t RAC members, the technician kindly checked our tyre pressures and confirmed it was safe to continue to another garage. His willingness to help highlighted the complete lack of customer care we experienced from Kwik Fit.
I understand that businesses get busy, but a customer raising a genuine safety concern deserved far better than being dismissed. This experience fell well below the standard I expected from Kwik Fit, and unfortunately I cannot recommend this branch.

Took my car to be serviced - they told me the windscreen wipers needed replacing as they were smearing a little. They just needed a quick wipe.

Edit: I've seen your reply - it's clearly automated, doesn't make sense in regard to my review, and is therefore pointless, meaningless and offensive. Simply a waste of electricity. Why bother?

Kwik fit mobile service is shockingly bad. Booked in for a saturday evenign fitting, they cancelled on the day, on hold for >20 mins and spoke to two people - one said cancellation was due to a fitter being off, the other said the tyres were not available. Managed to re-arrange fitting for the following Monday (today) - they just cancelled again. Of course refund for the tyres will take up to 5 working days...

Hi, was very happy with the tyre change! Thx!

I booked my car to have its Aircon topped up as it was not as cool as i remember it.
They emptied the coolant and then told me they thought i had a leak albeit a tiny one if at all and then refused to refill it.Leaving me with no aircon whatsoever.!!
I complained i had waited an hour and then left with my car worse than i started.
They suggest i see a garage that could look at the aircon as they were not specialists and couldn't do the job.Yeah you read that right.

Called into Kwik Fit Manchester Road Bolton to have my tyres checked for glass. Dealt with by Irfan who was also dealing with other customers in an extremely calm manner considering he had to multitask by checking my vehicle and the branch being understaffed. Irfan is very informative explaining what other services Kwik Fit had to offer He is a credit to the business.

Bad initial experience sorted quickly. Having booked for my tyres to be replaced at home I booked time off work and waited for the team to arrive. At noon I got a VM to say they were not coming and to contact customer services who said the next appointment would be in three days (useless as I had booked the day I had to fit with my schedule). This was extremely annoying given the cost to myself. Thankfully I was connected with Darren in Warrington who pulled out the stops to bring forward the revised booking to just 24hrs later in a slot I could make on the Saturday. Mark arrived on time and did a great job. Thankful to both Darren and Mark even if the initial experience was not great.

I'd booked with Blackcircles (due to cost savings) and had a booking day on the Thursday morning, this was amended on the Wednesday evening to the riday morning. This was then cancelled on the Thursday evening and the earliest slot they could offer was the Monday (without a guaranteed conformation).
I booked with Kwik Fit, got a Sunday evening slot, the communication was excellent and Louis turned up on the dot and changed the tyre within 20 minutes. Worth the extra cost to use Kwik Fit.

New front tyres - booked the home service which is very handy as it means I can carry on working instead of driving to the autocentre. I was kept fully informed of when the technician would arrive and the tyres were fitted without any issues. Highly recommend.

Cancelled at the last minute, rude customer service when I expressed how inconvenient this was for my work. Would never use again

Edgerton kwik Fit Huddersfield.
Called to ask for tyre pressure check. I am elderly and disabled had warning light. I was confronted by a very rude and confrontational staff member. His first words if you want anything doing today you can think again. I explained light on. He said had 2 on ramps and 2 waiting. Then turned his back on me. I have never experienced such rude behaviour.
Recently had 4 new tyres fitted at home by kwik fit service was exceptional.
A shame one individual can ruin a businesses reputation. Will never use again and will ensure others know about this person's rude attitude.

The fitter that came to my home was polite and professional and got on woth the job in hand with no guss.

Price OK, service excellent.
Got the tyre I wanted, and offered the fastest home fitting appointment.
Fitter was on time, courteous and very professional.
Would recommend this service.

I booked and paid for an MOT and service online. It failed on a couple things but they couldn't give me a definite price. At the end of the day I got a phone call saying they had done the work and I owed a certain amount of money. I told them I had already paid for the MOT and service and was then told that, that was on top of what I had already paid 😱 if I had known how much they were going to charge I definitely would not have gone ahead with the work. Even the manager admitted that he was looking for another job as he was fed up being told to look for problems and over charge. He would hate for his daughter to be treated like that. He added some discounts onto my final bill, but even at that it was ridiculous! They saw a young girl and totally took advantage.

As a returning customer from a past bad experience I thought as a well known professional company I would give them another shot, had a oil change appointment at Livingston branch with William the manager knowing the situation before, at 10.30am , with an email and text confirmation three days prior.
So I arrived at 10.30 on Sunday to be told by the big chap at the desk that "I have to reschedule " there is no one here that can do oil change!!
No apology, no care no empathy.
No one there had the courtesy or respect to let me know the situation had changed..
What an absolute pathetic company this is, no one is trained to do an oil change, I wasted my time and diesel for yet again another terrible experience.
THEY CAN'T BE TRUSTED!!
Update** Area manager got in touch and a gesture of goodwill was offered** so I have raised a Star ⭐

Adrian and his team at Mill Lane in Halesowen offer a top class service. Nothing is ever too much and they are regularly there after closing time sorting customers cars so they can get them back the same day.

Left my tyre for a puncture repair while I went shopping. When I picked it up, they didn't charge me bit asked me to remember them when I needed new tyres!
Will certainly return when the time comes.

I turned up without an appointment on a busy Saturday afternoon at the Wellingborough Kwik fit. Despite this Daniel managed to fit me in. He explained the fault,rectified the problem and had me back on the road really quickly.brilliant friendly service and would highly recommend.