La Redoute UK Reviews 

25,459
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,386 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and attractive design of products, often highlighting their durability and value. Many people appreciate the competitive pricing and frequent bargains. The delivery service is generally efficient, with quick arrival times and good communication, and the ordering process is often described as straightforward and easy to use. However, some customers also noted issues with their orders. A few people received incorrect items or products that did not match descriptions, such as wrong sizes. Others reported incomplete deliveries, missing components, or items not arriving. Occasional quality concerns or longer delivery times for international shipments were also mentioned.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, frequently praising items like bedding,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising quick delivery times and... See more

Quality

Consumers generally express satisfaction with the quality of items, often highlighting solid construction,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Price

Customers consistently note positive experiences with price, often finding products to be well-priced, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more

Company replied

Rated 4 out of 5 stars

Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more

Company replied

Rated 5 out of 5 stars

Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more

Company replied

Rated 5 out of 5 stars

La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more

Company replied


Company details

  1. Clothing Store
  2. Furniture Accessories
  3. Furniture Store

Written by the company

La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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Asks customers to review

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4.3

All reviews

(25,459)

7,568 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jar was bought

Jar was bought. Well packed and arrived in perfect condition.

July 28, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Gerry,

We are so pleased to hear that your jar arrived in perfect condition and was well-packed. Thank you for sharing your positive experience! Thanks Leanne

Rated 2 out of 5 stars

Brought what I thought was 2 pillow…

Brought what I thought was 2 pillow cases, turns out you can spend £20 on just 1 pillow case. Who buys just 1 pillowcase!?

July 28, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jodie,

We appreciate you sharing your feedback. We understand your surprise regarding the single pillowcase and will review our product descriptions to ensure clarity for our customers.

Thanks,
Megan

Rated 5 out of 5 stars

Good delivery

Delivery good, clothing for spot on

July 28, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We are so pleased to hear that your delivery was good and that the clothing was spot on. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Lovely linen, fitted sheet

Lovely fitted sheet! Such a gorgeous colour and I personally love the slight roughness of linen - feels comfortable and cool to sleep on.

July 28, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Harriet,

We're so pleased you love the gorgeous colour of your fitted sheet! We're happy to hear you find the linen comfortable and cool to sleep on. Thanks Leanne

Rated 5 out of 5 stars

Delivery service

Delivery service

July 27, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Mavis,

Thank you for your 5-star review! We're delighted to hear you were happy with our delivery service.

Thanks,
Megan

Rated 5 out of 5 stars

Good quality clothing and fit

Good quality clothing and fit. Ordering online is a benefit for me - trying on clothes at home I can better judge what matches what I've already got.
Thank you

July 28, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Elizabeth,

We're so pleased to hear you appreciate the quality and fit of our clothing! It's wonderful that online ordering and trying items on at home works so well for you. Thanks Leanne

Rated 5 out of 5 stars

Love my new gold leather sandles and…

Love my new gold leather sandles and great price in the sale
Delivered very quickly

July 28, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Sandra ,

We're delighted to hear you love your new gold leather sandals and that you found them at a great price in the sale. We also appreciate you mentioning the quick delivery! Thanks Leanne

Rated 5 out of 5 stars

I receive goods on time I have no…

I receive goods on time I have no problems when delivering always outside my door in block flats delivery driver always polite what I order is the correct size very good quality cannot fault in anyway I will continue shopping with you kind regards lynnette

July 22, 2026
La Redoute UK logo

Reply from La Redoute UK

HI Lynnette,

We are so pleased to hear about your consistently positive experiences with our deliveries and the quality of our products. It is wonderful to know that our delivery drivers are always polite and that your orders arrive correctly and on time right to your door. We truly appreciate your continued support and loyalty. Thanks Leanne

Rated 5 out of 5 stars

Sloggi Romance knickers, would definitely recommend them

I ordered Sloggi Romance knickers, they are sooo comfortable, the material is very, very soft would definitely reorder these again.

July 27, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so happy to hear how comfortable you find your Sloggi Romance knickers and that the material is very soft! It's wonderful to know you'd reorder them again. Thanks Leanne

Rated 5 out of 5 stars

Have bought this item before and been…

Have bought this item before and been very happy with it.

July 26, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased to hear you've been happy with this item on previous occasions and that you continue to be satisfied. We truly appreciate your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Quality bedding

Quality bedding

July 27, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Sandi,

Thank you so much for your lovely feedback, we really appreciate it!

Thanks,
Megan

Rated 5 out of 5 stars

Really happy with purchase. Definitely recommend

I recently ordered from La Redoute UK and I couldn’t be happier. Communication was great, the polo shirt arrived really quickly and it’s nice to deal with a genuine company where you know the items are real and the quality is amazing. They are also very competitive with their prices.

July 23, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Roz,

We're so happy to hear you're delighted with your recent order! It's great to know that our communication was helpful, your polo shirt arrived quickly, and you appreciate the quality and competitive pricing of our items. Thanks Leanne

Rated 3 out of 5 stars

Extremely slow at delivery

Extremely slow at delivery, dont expect anything for at least a week very expensive delivery charges to say that nothing moves during the weekend. Don't bother emailing to ask where your parcel is they will just wait until it is eventually delivered before replying

July 28, 2026
Unprompted review
La Redoute UK logo

Reply from La Redoute UK

Hi Aidan,

We're sorry for the extended delivery time and the cost. We appreciate you sharing your delivery experience with us. We are actively reviewing our delivery processes and communication to prevent such delays and improve our service.

Thanks,
Megan

Rated 3 out of 5 stars

Attractive bedding, rough texture

Attractive bedding, love the colour, but is particuarly rough (have seen other reviews saying the same, wish I had read them) and has assumed duvet would come with 2 pillowcases, but it does not. Annoying since it will be difficult to find this exact shade anywhere.

July 27, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're sorry to hear that the bedding didn't fully meet your expectations. We understand your disappointment regarding the texture and the missing pillowcases, especially given the unique colour. Your feedback is valuable and we will take it into consideration.

Thanks,
Megan

Rated 5 out of 5 stars

LaRedoute offers excellent all- round value and service

LaRedoute offers excellent quality and variety of products plus an efficient, professional service. The doormats purchased are just what we were looking for in size,design and price. As a long-standing customer, I would happily recommend this company.

July 27, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Elaine,

We are so pleased to hear you appreciate the excellent quality and variety of our products, as well as our efficient and professional service. It's wonderful that the doormats were exactly what you were looking for, and we truly value your long-standing custom and recommendation. Thanks Leanne

Rated 5 out of 5 stars

Well made

Well made
Good fit
Nice material

July 27, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so glad to hear you appreciate the quality, fit, and material. Thank you for your wonderful feedback! Thanks Leanne

Rated 5 out of 5 stars

Great value

Great value

July 24, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

Thank you so much for your lovely feedback, we really appreciate it!

Thanks,
Megan

Rated 5 out of 5 stars

Great experience …

Easy to order and delivery was faster than expected.

July 27, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Shaz,

We're so pleased to hear that you found the ordering process easy and that your delivery arrived faster than you expected. Thank you for your positive feedback! Thanks Leanne

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