LEEDS MOTOR CO LIMITED Reviews 

207
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and completely free of pushy sales tactics during the entire purchasing process. Consumers also highlight the smooth, straightforward paperwork and efficient service that made buying a vehicle completely stress-free and enjoyable. Though some reviewers were not happy with minor vehicle condition issues discovered upon collection, such as unexpected mechanical noises or faulty built-in features. A few people also mentioned experiencing initial frustrations regarding pre-delivery checks and minor cosmetic flaws before these matters were ultimately addressed. Reviewers appreciate the broad selection of cars available, though a small group noted that post-purchase follow-up required extra effort.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, patience, and... See more

Service

Customers had positive experiences with service, noting a relaxed and pressure-free environment during their... See more

Product

Reviewers highlight positive aspects of product, with many people expressing great satisfaction after finding... See more

Customer service

Consumers find customer service to be positive, highlighting helpful and responsive staff who answer all... See more

User experience

People report positive experiences with user experience, highlighting that the entire process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Leeds Motor Company (Burley Place) looking for a car for my daughter and was dealt with by Jeremy. He was friendly, not pushy, patient and answered any questions we put to him. After inspec... See more

Rated 5 out of 5 stars

Purchased a Jaguar F-Pace from Leeds Motor Company and have had premium service from start to finish from Nick. The vehicle was very reasonably priced to start with and Nick with no quibbles about re... See more

Rated 5 out of 5 stars

Leeds Motor Company must hand-pick every single vehicle they choose to display for sale on their forecourts in Leeds. There are a myriad of good value and quality cars on display. Everyone of th... See more

Rated 5 out of 5 stars

I bought my first car from here 4 years ago and was entirely happy with this little runaround until an idiot smashed into this writing off. The service was excellent given by Callum so I have now ret... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

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No recent history of asking for reviews

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4.8

All reviews

(207)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Used this company a number of times for…

Used this company a number of times for our pest control business over the years, in with regards to buying vehicles to be as discreet as possible. The vehicles they offers suit our needs which is why we always keep coming back.

Karl & his team at Leeds Motor Co Limited have always gone above & beyond for our company so we thank you.

We’d 110% recommend this company to anyone due to how excellent it is with buying vehicles from them.

Many thanks

Kieran
VermiCure Pest Control

January 30, 2024
Unprompted review
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Rated 5 out of 5 stars

What a refreshingly pleasant experience

What a refreshingly pleasant experience! Kevin was extremely helpful, friendly, courteous, professional and knowledgeable. Unlike other dealerships I visited at LMC I did not feel under any pressure whatsoever to purchase my vehicle and was encouraged to take the car on a good test drive and take as much time as I needed to make my decision. I am absolutely delighted with my new car and cannot thank Kevin and the team enough for their kindness, patience and help. I have no hesitation in recommending Leeds Motor Company to anyone thinking of purchasing a quality used car. Thank you from one very happy lady.

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

Use these guys instead of Volvo Leeds!

No idea why I didn't use them to start off with! Richard has been awesome! He was honest right from the start and clearly not out to rob people!

MOT and brake pad replacement for my XC60!

Will be using these guys from now on and I'll recommend you to everyone I know!

January 12, 2024
Unprompted review
Rated 1 out of 5 stars

The car I bought is an absolute lemon

The car I bought is an absolute lemon. The day I bought it and drove home the clutch pedal stuck to the floor. Took it back and mechanic said nothing wrong with it. Drive it home again and pedal stuck to the floor again. 2 Local garage inspected and both same diagnosis. Clutch fluid leaking for a long time. £1100 bill. Next day after buying two engine alerts on dash. £600 for these repairs. These were long term issues that Leeds Motor Company must have known about and still sold the car. Criminals. Buyers beware.

October 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Car purchase

Jeremy Newby was very helpful and informative regarding the sale of the car I purchased. He went through all of the car details thoroughly and answered any questions politely, a very pleasant salesman.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

Dealt with in a very professional manner, felt very comfortable from viewing to the final purchase.
Nick was lovely and explained everything and answered all my questions
I would definitely recommend to others

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience with Leeds Motor Company, very professional and helpful. I dealt with Nick who was very helpful and made the process of buying my car smooth and efficient. Cant recommend Leeds Motor Company enough.

October 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Tony Morgan at Leeds motors company was…

Tony morgan at Leeds motors company was excellent from to start to finish. The service we were given can not be faulted. One word Excellent. This company because of him would be our first Choice when looking for a new car next time. Thanks again Richard and Lorraine

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

I was unsure on how to buy a new car…

I was unsure on how to buy a new car which was suddenly necessary because my car had been stolen. I saw the Nissan Micra online and called to make enquiries. I spoke to Nick and he was very helpful and reassuring. I met Nick when I visited the garage a hour later and test drove the car. He is lovely and this is a trustworthy family business. I bought the car at a really good price and knowing other garages were selling for more I was happy to pay the asking price. I would definitely use Nick and his company again for MOT and servicing.

September 9, 2023
Unprompted review
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Rated 5 out of 5 stars

5* car dealership.

We bought a fiat Panda from jez at burley road, I found him great to do business with, very fair bloke. I got a good deal from him and a fair price for our old fiat Panda. I would definitely recommend using them. Nice selection of cars for sale. 5*

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Very remiss of me,last year a close…

Very remiss of me,last year a close friend died suddenly, one day after placing £1000 Deposit on a car with leeds motor company,called and spoke to Sam, very polite young man,who explained he was sorry for our loss, if I could forward copy of death certificate, he would activate a full refund immediately, after about 10 days I sent certificate to Sam, And true to his word deposit returned in full within 10 minutes, at a time when his partner had so much to go through, Sam made her life so much easier, great company! Would not hesitate to buy a vehicle from them, and as I promised Sam when in market for new car I will definitely buy from him. Thanks again Steve Reynolds

August 26, 2022
Unprompted review
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