Fresh and on time, I used their services for my family in Switzerland and the quality of the bouquet was hands down the best compared to others I’ve tried. Will definitely order again, thank you
Company replied
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See what reviewers are saying
I ordered very expensive flowers to be delivered on a Friday I paid extra for this service and they arrived the following Monday ! It can happen but I would have expected a part refund or a gift vouc... See more
Company replied
Sabrine at LesFleurs always makes sure flowers I've ordered for my partner is delivered with both care and quality every single time. Oftentimes she responds to me within minutes during open hours, an... See more
Company replied
DO not order with this company. I ordered a delivery for Valentines's Day and this service confirmed a week ahead of time. On the day of, it showed the delivery was completed, but my partner received... See more
Company replied
Company details
Written by the company
LesFleurs.ch livre votre bouquet de fleurs dans 140 pays.
Contact info
Switzerland
- www.lesfleurs.ch
3.9
Great
945 reviews
Replied to 81% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Les Fleurs were attentive and showed…
Les Fleurs were attentive and showed commitment to service especially since I placed the order from Australia. They offered quality customer service. The recipient of the flowers was also impressed with the service and the product.
November 20, 2018
Unprompted review
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Amazing
The delivery was well on time with no trouble with payment or the amount and type of flowers. The bouquet was beautiful.
November 20, 2018
Unprompted review
Excellent service. Nice flowers though small.
Excellent service. Nice flowers though little small. Not so cheap
November 20, 2018
Unprompted review
Not good
4 days overdue with flower delivery. Completely pointless as missed the special occasion. Bad customer service
November 20, 2018
Unprompted review
Reply from LesFleurs.ch
Dear Customer,
We thank you for your feedback.
We are sorry to hear that your order was not to your full satisfaction. The delay of the delivery by the florist of 01 day has been done, us the recipient did not reply on the phone.
The requested delivery date was in August and this year it was a very hot month, which makes it impossible for the florist to leave the bouquet in fromt of the door, due to the heat.
Stay at your disposal for any need of further informations.
With kind regards
Wissal
I am really happy with your services
I am really happy with your services! everytime works perfect. Thank you!
November 20, 2018
Unprompted review
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Each and every time I have used to Les…
Each and every time I have used Les Fleurs to send flowers overseas.
My order has been delivered on time.The arrangements are beautiful.
I often receive compliments for the flowers that I have sent using Les Fleurs.
November 19, 2018
Unprompted review
I found the item I bought crazily…
I found the item I bought crazily expensive and will not use the company again.
November 19, 2018
Unprompted review
Reply from LesFleurs.ch
Dear Nash,
We thank you for your feedback and are sorry to hear that your order was not to your satisfaction.
We do our best that we have a network with the best local rates on the delivered date, which are available in the boutique, nevertheless Zurich is one of the most expensive cities in the world and the rates are higher than somewhere else.
Please do not hesitate to contact us http://www.lesfleurs.ch/contact/
It is a pitty that we have not been informed prior to this problem in order to give you all details.
Stay at your entire disposal.
With best regards
Wissal
Great flowers
November 19, 2018
Unprompted review
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Arrived a little late but recipient…
Arrived a little late but recipient loved it
November 19, 2018
Unprompted review
Very nice service
Very nice service, flowes as in pictiute 👍👍 and fast delivery.
November 16, 2018
Unprompted review
Have used them multiple times near St
Have used them multiple times near St. Moritz and have never dissapointed. The price isn't bad for next day deliveries and the quality is fabulous!
November 15, 2018
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Wonderful
Wonderful. I needed to send flowers to a friend in Switzerland - they were duly delivered, with my message and everything went very smoothly.
November 15, 2018
Unprompted review
Excellent service
Excellent service, as always !!
Very prompt and efficient !!
November 15, 2018
Unprompted review
Great service.
November 15, 2018
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Excellent service.
November 13, 2018
Unprompted review
delivery on time
November 13, 2018
Unprompted review
My wife is in Switzerland for our…
My wife is in Switzerland for our anniversary this year, and late the day before I got the idea of sending flowers. I ordered through LesFleurs, paid quite a bit, and then read reviews that made me think I had made a bad mistake. Well, a most beautiful arrangement was promptly delivered early on the anniversary day. Exceptional service! Then she sent me a picture of the arrangement, and I can see why she was so happy-- beautiful! And made the price I paid seem like a great deal, too! This company and the local florist did a great job. Thank you!
September 11, 2018
Unprompted review
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