Mamas & Papas Reviews 

Thank you so much to Romy. So helpful, and knew everything too all our dunce questions. Was particularly helpful and kind towards my endometriosis and having it herself she really related. 10/10 recommend to learn everything you need to know about the overwhelming world of baby stuff!

We booked an appointment at Teesside park M&P and Emma was outstanding, really helpful and knew the products inside out. Really pleasurable shopping experience. Especially when it's your first and you have no idea what to do.

I had a great experience at my appointment at chelmer village retail park in Chelmsford. Carmen was very attentive and answered all our questions regarding the different travel systems. She pointed out the essential features, pointing out the advantages and disadvantages of each. This really helped us compare and make a decision for what was best for us. Carmen was very knowledgeable, approachable and polite. She made the whole purchasing experience smooth and enjoyable. I would definitely recommend this branch and all it's staff.

We had a fantastic experience at our Buying for Baby appointment with Keyaan at the Croydon branch. He was really friendly and down to earth and took the time to understand exactly what we were looking for.

We never felt like we were being pushed into a sale, which actually made us feel much more comfortable and more inclined to make the purchase we did. He was really knowledgeable, and if there was anything he wasn’t completely sure about, he made the effort to check with the wider team and make sure we were given the correct information.

Such a positive experience overall and we’d definitely recommend booking an appointment with Keyaan!

We visited Mamas and Papas in M&S Cheshire Oaks today to buy a pram bundle for our first Grandchild. We were shown a selection of prams and bundles by Angela and Milly who discussed the needs and uses with my son and his partner. They demonstrated their knowledge of the items for sale and also how they operated. Thanks to Angela and Milly they have the bundle they need for the first few years. I couldn't recommend the service that they provided highly enough.

Ellie in the Gateshead store was so helpful, knowledgable and friendly on our visit today. We were so impressed with how much she could help us and also her professional manner. Thank you so much!

★★★★★

We had such a lovely shopping experience at Mamas & Papas in Exeter, all thanks to Heather. She was incredibly friendly, helpful and knowledgeable, and really took the time to make sure we found exactly what we needed without ever making us feel rushed or pressured.

Heather made the whole experience feel easy and enjoyable, and her customer service was genuinely excellent from start to finish. The other ladies in the store were also really friendly and helpful, and there was such a lovely atmosphere overall. Heather is a real credit to the team. Thank you so much! 😊

Hollie in the Lisburn store was really helpful and knowledgeable when assisting us with buying nursery furniture. Thank you Hollie!

Being new parents can be hard to make decisions with what to buy but with an in depth and helpful explanation on products that fit our needs by helped us massively

Sylvia@stockton helped us a lot today she was great

Jodie was amazing! Very knowledgeable and taught us a lot in a short period of time which helped us make us make an informed decision on a travel system.

Kirsty & the ladies at the Oxford store were extremely helpful. Recommend for any first time parents for tips & tricks when buying for baby

Myself and my partner came to the Trafford centre store and was served by Emma. Being first time parents with no idea on what we needed or where to start, Emma swooped in and helped us massively with what we needed and what would suit our lifestyle. Emma you are so knowledgeable and took a massive weight off our shoulders, thanks so much

Lindsey & Jake were exceptional and a real credit to the Manchester Trafford store. Give them a raise and don't loose them. Exceptionally helpful and knowledgeable about all their products

We had our buying for baby appointment at the Trafford store with Natalie and can’t recommend her or the service more. We specifically wanted to discuss prams and she was so knowledgable and helped us gradually narrow down our options. We both came away feeling so much better and more confident going forward and will definitely be going back for more advice when the time comes!

Alic e and Victoria were absolutely brilliant! We headed in to take a look at prams and car seats with absolutely no clue what we were looking for. They took the time to go through the different types of systems, answering all our questions and demoing a range of different prams. We left having found the perfect system and even put a deposit down there and then. They also took the time to walk through other items we will need and how to add them to our order. We walked in feeling rather overwhelmed with all the decisions we had to make, and left feeling confident we are well on our way to getting what we need. Thank you both

1st experience in store and it was a amazing experience.

We went to the Mamas & Papas store in the Trafford Centre, Manchester recently for the first time and had a really enjoyable experience. This is our first baby and we had little idea on what we needed, a member of staff Lindsey was super helpful and basically talked us through everything we needed and why. We felt really looked after and felt a sigh of relief when everything was ordered! Thanks to Lindsey for looking after us :) will be going back for more goodies with our voucher too which is a brilliant plus!!

Lindsay served us today at the Trafford centre store. She was very patient and explained everything to us and made us feel really relaxed.

Sophie was absolutely amazing as was her customer service from start to finish she helped us to find our dream pram and had a smile the whole time. A genuine human experience and made getting bits for our first baby all the more exciting. Thank you for being part of our journey Sophie!

So we went into your Greenwich concession store today
Figured it would be quiter than the weekend
A polite gentleman greeted us with a warm smile and a greeting

Seemed very genuine

We asked about the travel displays as we was looking to try out
He did explain he was new to the company yet more than happy to show us the displays that we had required
He made us laugh and I can't remember a time someone in retail did that
He showed us the displays

We had a laugh and a joke made sure my wife was comfortable and we built a rapport
I've shopped with this store a few times

For a new guy he was very helpful showed us what we knew asked for opinions on how each one was
Stayed with us through the entire demo

Unfortunately the item we wanted was a little over budget even with the colleague checking price match for us as well

We left feeling valued in must say So, we visited your Greenwich concession today.
We anticipated it would be less crowded than on a weekend.
A courteous gentleman welcomed us with a cordial smile and a greeting,
which appeared thoroughly sincere.
We inquired about the travel displays, as we were keen to sample them.
He did mention he was quite new to the company, yet he was more than happy to present the displays we had requested.
He elicited laughter from us, and I honestly cannot recall the last time someone in a retail setting accomplished that.
He exhibited the displays to us.
We shared some laughter and jests, he ensured my wife was at ease, and we established a good rapport.
I have frequented this establishment on several occasions.
For a new employee, he was exceptionally helpful, demonstrating what we were familiar with and soliciting our views on each item.
He remained with us throughout the entire demonstration.
Regrettably, the item we desired was slightly beyond our budget, even after the colleague diligently checked for a price match for us.
We departed feeling truly valued, I must admit.