While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, particularly screen protectors and phone cases, noting their durability, perfect fit, and excellent protection. Many people highlight the ease of application for screen protectors, often achieving bubble-free results. The customer service is frequently described as exceptional, with consumers appreciating the quick, helpful, and personalized responses, even when issues arise. However, some customers were not happy with certain screen protectors, finding them difficult to apply, not fitting correctly, or being of poor quality. A few reviewers mentioned issues with the protector not adhering properly or being too thick, leading to frustration and product disposal.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the screen protectors for their... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of screen... See more

Service

Consumers find service to be positive, highlighting outstanding customer service and a personalized approach.... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the screen protectors easy... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Media Devil's is the best screen protector I've found. I've been using them for years and the film always lays down without issues. I think there are other vendors now that provide alignment brackets,... See more

Rated 5 out of 5 stars

Outstanding customer service. I couldn't quite find what I wanted for my phone, so I emailed Media Devil. They essentially custom made me a screen protector using an archived material that they had. L... See more

Rated 5 out of 5 stars

I highly recommend Media Devil. My family and I have been buying the products for years and have always been extremely impressed with the outstanding quality of the products and the customer service.... See more

Rated 5 out of 5 stars

Apple Watch Series 11 Screen Protector - Excellent Product I ordered this Apple Watch Series 11 (42mm) screen protector as I did not want a bulky protector that would take away the slim appearance t... See more


Company details

  1. Cell Phone Accessory Store
  2. Computer Accessories Store
  3. Fashion Accessories Store

Written by the company

Award-winning British phone, laptop and tablet accessories. Screen protectors, leather cases, personalised products and more. We care about your experience!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

312 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Products from a Fantastic Company!

I have never been disappointed with any of the Media Devil products I have purchased over many years. Whenever I spend my hard earned money on a new mobile phone, the very first thing I do is jump straight to the Media Devil site to ensure my screen will be suitably protected by the very latest and best technology on the market. Great products and fantastic service from a truly innovative company that cares deeply about service and value for money.

September 27, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

GREAT PRODUCT AT A REASONABLE PRICE.

I'm extremely pleased with the screen protectors for my Sense watch. I fitted the first one and at first was disappointed that there were around 12 air bubbles despite trying very hard, however to my astonishment they had all completely disappeared within 24 hours and it's now perfect. So I've now got 3 spares. Before buying from you Media Devil I searched Amazon but the reviews of similar products were mixed. I contacted my son, who is very discerning and here's his reply "I’ve always gone for mediadevil, have used them for years. Tried others along the way but end up going back to media devil." This was good enough for me, so I placed the order with Media Devil and I'm pleased I did. They are now my go to place for this type of product.

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

Purchases from MediaDevil

I bought my first product from MediaDevil several years ago - a leather case for my laptop. The company bent over backwards to identify something which might suit; the result was a super quality real leather case.

I recently ordered a leather case for my Samsung phone, and subsequently a case for my tablet & earphones. Again, the company was extremely helpful, items despatched within hours. As expected, the quality of the cases & workmanship is superb.

I have no hesitation in recommending them for their exceptional customer service, which means a great deal, and the quality of their products.

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

After cracking my phone screen I bought…

After cracking my phone screen I bought a screen cover from ebay which was cheap but rubbish.. The loss of sensitivity was terrible!

So I contacted mediadevil to ask them what type of cover I should buy and received the best service I think I have ever had from any company I have bought from!

They responded quickly, bent over backwards to make sure they sent me the cover that was going to work the best... Sending me samples to try and giving advice.

The materials were all top quality, sensitivity wasn't impaired at all, but most of all I felt very very looked after! They were totally intent on doing the best for me. I cannot recommend them highly enough.. If youre looking for quality products with the best customer service you will ever experience then look no further!

September 17, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Swift delivery of first class mobile…

Swift delivery of first class mobile screen protector. Protector strong and robust, easily applied with good clear finish. You have to be careful not to leave air bubbles between the mobile screen and the protector. A value for money purchase and highly recommended.

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish. Received the delivery a day earlier than expected and am delighted with the product. The screen protectors I brought are perfect but make sure you follow the instructions provided. Had one small issue with the delivery but this was solved by Rob at MediaDevil, who went above and beyond to sort everything out quickly and professionally. Can't recommend them highly enough and would definitely order from them again in the future. Very happy customer!

August 10, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good products from a good company

I purchased a mediadevil ultra tough protective plastic screen for my Moto g7 phone. It went on perfectly without hassle and without any air bubbles first time. I have since used the phone for 3 weeks without any problems occurring. The price was fair and delivery speedy, so I would have no hesitation in recommending this product and the company.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Apple 6 screen protector.

Apple 6 screen protector.
Great product, very clear instructions for application and plenty of spares if it doesn’t go right first time. Have patience with air bubbles following application, I was sceptical but they had all gone after two days. I’m a regular swimmer too and it hasn’t lifted at all, so impressed with this product. Although I didn’t need it, this company seems to have great back up if you do need help.

May 27, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Poor product

Brought Apple Watch a few months ago, awaiting current watch to die, now has and so decided to set up my replacement. I also purchased in advance, mediadevil screen protection covers for Apple watch, going on peoples reviews a few months ago, was looking forward to applying, hummmm ...

Followed instructions to pin point , after 3 days the small air bubbles never disappeared as per instructions and the protector is full of marks and that’s when you follow the instructions, no way crystal clear I even stopped using the provided smoothing card thinking this is the problem, nope fingers and cloth only and still marks on the last attempt, no problem with dust and no problem with alignment, just poor products !
Used other products in past on Apple screened devices, with no problems, I thought I would give mediadevil a go, a bad choice !!! Expensive rubbish !

ref:MD-50947

May 22, 2021
Unprompted review
MediaDevil logo

Reply from MediaDevil

Dear Mr C,

I hope this finds you well, I’m the founder of MediaDevil and I’m so sorry to read this. Trustpilot is for review of poor service, whereas this seems to be product-related, as we have not had any contact with you. We can absolutely help to get you sorted, and on the general matter of service, I hope our high Trustpilot rating provides a good indication that we do care about our customer experience.

The protector you ordered is one of our most popular items. It uses a material that is more awkward to apply than others, because it needs to be extremely flexible to cover the very curved screen of your device.

From what you’ve said, you clearly did read our instructions (I would say that skim-reading of instructions accounts for most issues), and the issue you’ve experienced would usually be resolved by just waiting the few days that we mention in the instructions. It could therefore be that the issue is trapped dust, that sounds quite likely to me, but I don’t have the info I need to be able to confidently say.

In any case, this shouldn’t happen if the instructions are followed and if it’s not trapped dust, and we’d absolutely be able to get you sorted here, ideally after seeing a photo, which can be very revealing for diagnostic reasons.

You’ve provided your order ID with your review and I am honestly not sure if that is because this is your way of indirectly requesting us to contact you, or because you don’t want to be contacted yet wanted to verify your genuine purchase. I’ve checked our records and can see we haven’t been contacted about this issue.

We’re absolutely here to help, but ultimately, we do need you to contact us in order for us to know you’ve experienced an issue and to be able to help you. I set up the business as a result of my own very poor experience when ordering from another business, and I believe that a business or brand is only as good as its after-support. We transparently encourage you to contact us about any difficulties, at three different stages during your experience with us:

1) In the email you received when ordering.
2) On the leaflet you received with your order.
3) In the product application instructions

We’re going to discuss at our end whether it would be appropriate for us to reach out to you. In the meantime, you are very welcome to get in touch with us for support, and separately, I hope (and humbly request in this public forum, to ensure full transparency), that you might also please consider removing this review, as I hope it is now clear that we do really care about your experience, given the opportunity.

Best wishes
Callum

Rated 5 out of 5 stars

Another repeat purchase!

Another repeat purchase from this excellent British company. Can’t recommend their products or customer service enough. Have been using them for a number of years and would recommend them to anyone.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Screen protector

Excellent product, and superb customer service...one of the best Internet companies I have used...

May 4, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highest quality as always!

I've been housing the majority of my phones in MediaDevil leather pouches for a few years now - always disappointed when I end up with a phone that there's no case for! - and the case for the S21 Ultra is up to their usual high standard. I feel my phone is much better protected in these cases than any others that I tried and the pull tab makes accessing my phone so easy. One question though, what happened to the little embossed devil in the corner - I miss it! :) Seriously though, I'm just glad to once again have my phone protected in a case I can trust!

April 30, 2021
Unprompted review
Rated 5 out of 5 stars

This company is so underrated

This company is so underrated. I have been using them for over 6 years now. Every phone I buy I straight away slap a MediaDevil case to it. Not a single case has ever worn out or torn apart. They use luxurious genuine leather and the best thing is they are made 100% in Great Britain. Amazingly, all that yet their prices are very low, possibly the cheapest in the market if you consider it’s genuine leather and made in UK. Seriously, these guys should have a store in the West End of London their cases are that good and luxurious in quality. Keep up the good work guys!

April 27, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look