While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, particularly screen protectors and phone cases, noting their durability, perfect fit, and excellent protection. Many people highlight the ease of application for screen protectors, often achieving bubble-free results. The customer service is frequently described as exceptional, with consumers appreciating the quick, helpful, and personalized responses, even when issues arise. However, some customers were not happy with certain screen protectors, finding them difficult to apply, not fitting correctly, or being of poor quality. A few reviewers mentioned issues with the protector not adhering properly or being too thick, leading to frustration and product disposal.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the screen protectors for their... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of screen... See more

Service

Consumers find service to be positive, highlighting outstanding customer service and a personalized approach.... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the screen protectors easy... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Media Devil's is the best screen protector I've found. I've been using them for years and the film always lays down without issues. I think there are other vendors now that provide alignment brackets,... See more

Rated 5 out of 5 stars

Outstanding customer service. I couldn't quite find what I wanted for my phone, so I emailed Media Devil. They essentially custom made me a screen protector using an archived material that they had. L... See more

Rated 5 out of 5 stars

I highly recommend Media Devil. My family and I have been buying the products for years and have always been extremely impressed with the outstanding quality of the products and the customer service.... See more

Rated 5 out of 5 stars

Apple Watch Series 11 Screen Protector - Excellent Product I ordered this Apple Watch Series 11 (42mm) screen protector as I did not want a bulky protector that would take away the slim appearance t... See more


Company details

  1. Cell Phone Accessory Store
  2. Computer Accessories Store
  3. Fashion Accessories Store

Written by the company

Award-winning British phone, laptop and tablet accessories. Screen protectors, leather cases, personalised products and more. We care about your experience!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

312 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

I'm a happy repeat MediaDevil customer

I have used the matte style of MediaDevil screen protectors with several phones since 2015. I have found that I have to replace it every few years-- it's durable but I constantly carry it in my front pocket so it gets plenty of abuse. I have found I really prefer their matte finish to the usual shiny protectors, so I expect to stay a happy customer for the foreseeable future!
I haven't had any recent interactions with their customer service, so I will just say my past experience has been very positive.

April 17, 2021
Unprompted review
Rated 5 out of 5 stars

Phone protectors

Ordered from mediadevil a few times now,I have to say they are brilliant.the screen protectors are between film and tempered glass (it's not glass but protects perfectly).
Other than seeing it from the sides you honestly can't tell it's on, screen of the phone looks just as good.
Well done keep up the great work 👍

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Quality Products

I can't recommend this company highly enough, if you want quality products and excellent customer service, (honestly second to none) go to MediaDevil!
Nothing is too much trouble, and they go out of their way to make sure everything is perfect for their customers.
5 Star company and products!

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

Definitely Recommend!

I ordered the Apple Watch Screen Protector and have been really impressed with how relatively easy it went on and how long it is lasting. Given that I received three covers, plus a practice one, in the pack, I consider it great value for money. Will definitely be purchasing Media Devil products again.

April 10, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Strongly recommended!

This is the first time I have used MediaDevil and I will definitely use them again. Great communication and customer service. Very easy ordering service with quick delivery. The screen protector itself is very easy to apply and seems to be doing the job brilliantly.

April 2, 2021
Unprompted review
Rated 1 out of 5 stars

Received the magic screen and it was…

Received the magic screen and it was crap a plastic bag over my phone does a better job really poor quality. Never again!!!

March 31, 2021
Unprompted review
MediaDevil logo

Reply from MediaDevil

Dear Gerhard,

I hope this finds you well, I’m the founder of MediaDevil and I’m so sorry to read this. I have investigated this to uncover the experience we provided to receive this review and the comments within it.

I noticed that you wrote this review just two days after placing your order, and unfortunately, did not get in touch with us about your experience. We’re absolutely here to help, but ultimately, we do need you to contact us in order for us to know you’ve experienced an issue and to be able to help you.

I set up the business as a result of my own very poor experience when ordering from another business, and I believe that a business or brand is only as good as its after-support. That’s why we transparently encourage you to contact us about any difficulties, at three different stages during your experience with us:
1) In the email you received when ordering.
2) On the leaflet you received with your order.
3) In the product application instructions.

I hope you noted before writing your review that our Trustpilot reviews are heavily on the positive side and make a lot of mentions about how we care and support our customers. Usually, it’s quite simple for us to diagnose and help with an issue, and it’s almost always instructions related.

The product you ordered is extremely popular but can be a bit awkward to apply due to the nature of that particular material. We explicitly mention in the written and the video instructions that it needs a few days to fully settle and that there will likely be bubbles until then (it’s just the nature of that particular material – it’s a specialist material for covering highly curved screens). With the speed in which you wrote your review, it’s just not possible that you waited that time.

It’s your prerogative to do whatever you like, of course, but for your sake and that of other businesses, I would like to be frank in suggesting that getting in touch with a business instead of heading straight to Trustpilot and going for the kill with the words you’ve used, would be a much better way to get this sorted to your benefit. I’m sure it might have felt good at the time, but it didn’t solve your issue, and all you’re achieving when you do this is to hurt a very small, privately-owned, British manufacturing business that would have happily and actively wanted to help you.

You’re very welcome to get in touch with us now if you’d like our support, and separately, I hope (and humbly request) that you might also please consider removing this review.

Best wishes
Callum

Rated 5 out of 5 stars

Great product & easy to apply

Great product - easy to apply, all bubbles disappeared in a few days, and spares came in the pack. Arrived very quickly with great communication from the seller. Highly recommend.

March 26, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

WONDERFUL PRODUCT AND SERVICE

I found this company on Google and then bought a case straight away from them. The product arrived earlier than I expected. The prouct was of really high quality. The customer service was really wonderful. The staff made sure I was completely happy with my purchase and answered all my questions really quickly. I will only buy from them from now on - Good products and wonderful service, what’s not to like?

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing amazing amazing

Amazing amazing amazing! Such fabulous customer service from start to finish! Responding so fast to my email queries and going above and beyond to meet all my requests! Actually amazed at the quality of product! Such good quality and arrived super fast! Highly recommend!

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Apple Watch 40mm Screen Protectors

As always with media devil products you get what you pay for. A quality item that does what it should. I purchased these for a 44mm Apple Watch as I use it with a bumper so didn’t want it to fit to the edge. It went on first time and after 2 days all air bubbles were gone. looks good and does the job

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous screen protector!

I was at my wits end with tempered glass screen protectors. I’m a bit clumsy and my phone bears the brunt of that. I was constantly breaking the screen protectors and either having to replace them or put up with the nuisance of cracked glass across my phone. This one went on like a dream and has been amazing, to the point that I hardly notice it’s there. The touch sensitivity is excellent and screen clarity equally good. Very happy with my purchase and excellent customer service, too!

March 5, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Media Devil Ear Phones CB-01

These headphones are remarkable, great bass and really clear instruments and vocals. The build quality is exemplary, with lovely wooden casing on the ear bud. These ear phones compare easily against other brand makes and comparing against some Beyer Dynamics I have , I find the sound a lot clearer, which is remarkable given the size. The music simply breathes in a open expressive way, Highly recommended. Oh, and the packaging is environmentally friendly !

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a screen protector but had an…

Ordered a screen protector but had an issue with one that arrived, I sent an email and I quickly had a great response from Rob. Rob resolved my situation and I had a replacement with me the following day. No complaints at all and would happily purchase again.

February 3, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

MediaDevil screen protector…

Ordered a MediaDevil screen protector for my Samsung A41. Great company to deal with and the protector arrived 3 days from ordering. The product is thinner and more flexible than a glass equivalent and was fitted with no problems and no bubbles, brilliant. I find the screen is clearer and more responsive to the touch. Highly recommended.

January 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products, superb service and very quick delivery - all 3 together is rare to find, but it MediaDevil have managed it. Whenever my phone contract is up for renewal I check what MediaDevil cases are available BEFORE I decide on which phone to get!

January 12, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look