Micro Dream Limited Reviews 

6,834
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly affordable prices, rapid delivery times, and wonderful product quality of the refurbished laptops and desktop computers available on the platform. People often highlight how easy it is to set up their purchases, noting that items arrive looking brand new and ready to use immediately. Some reviewers were not happy with shipping issues, reporting that courier drivers failed to deliver parcels properly, left items unattended, or caused unexpected delivery delays. A few other people also felt that devices occasionally arrived with minor physical flaws, missing accessories, or unwanted preinstalled software programs that required extra attention.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive looking brand new and exactly as... See more

Delivery service

Clients share positive opinions on delivery_service, noting that goods consistently arrive promptly and often... See more

Quality

Consumers find quality to be positive, consistently expressing satisfaction with the pristine and immaculate... See more

Service

People report high satisfaction with the service, highlighting efficient processes and great value from start... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great deals and cost-effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Refurbished Dell laptopfrom Microdream arrived well packaged, exactly as advertised. This is my 2nd refurbished Dell laptop from Microdream last one purchased in November 2022 and still works fine but... See more

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more


Company details

  1. Computer Store
  2. Software Company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(6,834)

281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use will send items which will…

Do not use will send out old laptops etc which will only less then 6 months and then claim that the part no matter what part is not covered by warranty which surprise surprise. They will rip you off and refuse any refund for an item which is unfit for purpose.

November 19, 2025
Unprompted review
Rated 4 out of 5 stars

The la top installation.

The item was delivered on time and it was undamaged. The laptop was in very good condition. The startup worked as directed. I have successfully installed Ubuntu on this machine today.

November 7, 2025
Rated 5 out of 5 stars

The Lenovo 390x

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more than adequate entertainment centres for the average sized room and more flexible (and cheaper) than dedicated hi fi!

October 30, 2025
Rated 2 out of 5 stars

Disappointing

Disappointing. Although delivery was relatively quick and the product worked initially, within 4 weeks the light went from behind the screen.
The laptop was bought for my dyslexic son as we had been advised he would manage better at school. Transported and kept in an armoured laptop case ( because it was for school) he was delighted to have his own laptop.

Contacted the company to see if they could repair under the warranty. A large list of exclusions came back and a request for about 10 photographs. All done surprise surprise it doesn’t meet the the criteria and they claimed the laptop had new damage . It hadn’t been damaged while we had it.
Customer service emailed a photograph of a thinkpad saying it was ours and wasn’t damaged before.
To be fair this could be any laptop they have going through their workshop.

Needless to say, my tech team at work have sorted the laptop in under an hour and didn’t charge £50 an hour and transport costs for a £150 reconditioned pad. I guess you get the product and the service you pay for.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

satisfied customer

i am very happy with the laptop that i have purchased from microdream. it was delivered in good time and is perfect for my requirements.

October 22, 2025
Rated 5 out of 5 stars

Very good service.

This was my third purchase from Microdream.
Despite needing to return the computer, for no fault with the company, everything went far better than experience of other mail order companies lead me to expect. very good service. For completeness, the problems solely related to the way Dell made and configured the computer.

October 27, 2025

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