MILK Books Reviews 

11,786
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,915 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the photo books, beautiful materials, and the highly intuitive design tools available on the easy-to-use website. Many people also warmly appreciate the fast delivery service and the careful packaging that keeps their cherished memories wonderfully protected during transit. Though some customers experienced issues, a small group of users were not happy with the overall product quality relative to the cost. These consumers mentioned specific disappointments such as unexpected shipping fees or photo prints appearing dull despite high-resolution originals.

What people talk about most

Product

People report positive experiences with product, highlighting the exceptional quality, vibrant print... See more

Quality

Users describe positive interactions with quality, consistently praising the outstanding materials, vibrant... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website and online editing tools are... See more

Website

Customers consistently note positive experiences with website navigation, design, and customisation options.... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

QUALITY KEEP SAKE FOREVER!! So impressed with my beautiful linen cover photo book that has a striking resemblance of a high end coffee table book which will be forever on display of our most cherished... See more

Rated 5 out of 5 stars

We made our wedding magazine after receiving all our wedding pictures. The book was incredibly easy to put together with many different options in page formatting and style. We received the book... See more

Rated 5 out of 5 stars

The most amazing and easy software to create my own photo album. Super web server, and the quality of the final product is AMAZING! Lo compraré para cada etapa de mi vida! El mejor recuerdo! 1000/100... See more

Rated 5 out of 5 stars

We love our Milk Books wedding album! We spent a lot of time researching which company would do the best job of capturing our memories and made the leap to Milk Books. The album turned out perfect! Th... See more



Company details

  1. Photo Printing Service
  2. Art Supply Store
  3. Association or Organization
  4. Gift Shop
  5. Hobby Store
  6. Wedding Service

Written by the company

Create High Quality, Custom Photo Books & Photo Albums Online With MILK Books. Design Your Photo Book Using Our Digital Photo Book Software.

MILK Handcrafted Photo Books

Written by the company

Satisfaction promise
We guarantee the quality of our products.
Worldwide shipping
Great value shipping wherever you live.
Free secure storage
We never delete your printed projects.
We use the finest materials
Every book and album is carefully created using premium papers, fabrics, binding and inks.
We offer the best quality digital printing
We use age-old bookmakerʼs techniques combined with industry-leading printing presses for the best print results.

Satisfaction Promise

We guarantee the quality of our products.

At MILK Books, we take great pride in crafting beautiful printed products you will cherish over your lifetime. As our products are largely crafted by hand, occasionally, as humans, we don't get it 100% right. If you are not entirely satisfied with the quality of your order, please contact us within 14 days upon receiving your order, so we can make it right.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(11,786)

2,066 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, we had to request an extension on a gift voucher twice and they were so so accommodating and helpful each time!

July 23, 2026
Rated 5 out of 5 stars

Annual Family Album

I have been creating an annual family milk album since 2012. The quality of the album cover and printing is consistently high. The website is user friendly and gets easier and easier to use every year. Milk books are part of our lives !

July 16, 2026
Rated 5 out of 5 stars

QUALITY KEEP SAKE FOREVER!

QUALITY KEEP SAKE FOREVER!! So impressed with my beautiful linen cover photo book that has a striking resemblance of a high end coffee table book which will be forever on display of our most cherished moment - our engagement! The quality of the book itself, the photo paper and printed high resolution pictures just blew my mind! I Cannot wait to add and design more of our keepsake moments! So many wonderful choices to make & create, easy to upload your special moments with very quick postage and communication ! Thank you MILK

July 15, 2026
Rated 5 out of 5 stars

Amazing album!!

Such a great album am really thrilled with it! Loved the design process too - everything exceeded my expectations!

July 22, 2026
Rated 5 out of 5 stars

Wedding magazine

We made our wedding magazine after receiving all our wedding pictures. The book was incredibly easy to put together with many different options in page formatting and style.

We received the book quickly and couldn’t be happier with the quality and final product. The pages are thick and images clear.

We will certainly be back for other occasion books :)

July 14, 2026
Rated 5 out of 5 stars

Excellent!

Milk always deliver excellent quality and this was no exception. I usually order the hard cover books, but because this was a smaller album with less pages, I opted for the soft cover. It is beautiful. The pictures which were low resolution are not grainy. They are crisp. So well done. I will definitely use Milk again for future projects.

July 22, 2026
Rated 5 out of 5 stars

Outstanding Quality

Designing the album on their website was a seamless experience - selecting our photos and compiling the layout was incredibly easy and user-friendly. When the book arrived, the quality absolutely blew me away! The craftsmanship, printing, and paper quality are top-tier. It is so exceptionally well done and preserves our wedding memories beautifully.

July 22, 2026
Rated 5 out of 5 stars

I couldn’t be happier with our wedding…

I couldn’t be happier with our wedding album from MILK Books. The quality is absolutely stunning, the pages are thick and luxurious, the printing is crisp and vibrant, and every photo looks even more beautiful than I imagined. It truly feels like a keepsake that will last a lifetime.

The design process was simple and enjoyable, and seeing our wedding day come to life in such a beautifully crafted album was incredibly special. Every time we look through it, we’re taken straight back to those precious moments.

If you’re looking for a premium wedding album that’s worth every cent, I couldn’t recommend MILK Books more highly. It’s become one of our most treasured possessions, and I know we’ll be sharing it with our children and family for years to come. Thank you for creating something so beautiful that we’ll cherish forever.

July 22, 2026
Rated 5 out of 5 stars

I had a wonderful experience with MILK…

I had a wonderful experience with MILK books. As an owner of a Creative Studio, I wanted a place to create Brand Books for my clients and this was a wonderful choice. From the user friendly design center, to the high quality packaging, and product itself, I'd high recommend MILK.

July 21, 2026
Rated 5 out of 5 stars

The book exceeded expectations

The book exceeded expectations. The cover is great quality, the photos turned out better than expected considering they’re iPhone photos. Super happy with the product and will definitely be ordering again in the future!

July 21, 2026
Rated 5 out of 5 stars

Excellent quality!

I couldn't be happier with our wedding album from Milk Books. The online interface was easy to navigate and the quality of the finished product was beautiful. It's an album we'll treasure for years to come. Highly recommend!

July 21, 2026
Rated 5 out of 5 stars

Excellent customer service and product quality

I received helpful feedback when I had a query about the process. When our album arrived, it was even better than I imagined. It sits on our coffee table, we are very happy with it. The turn around was also well within the time frame.

July 21, 2026

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