Wigs by M O R A M O D E  Reviews 398

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and natural appearance, often noting that the wigs are indistinguishable from real hair and provide a significant confidence boost. Many people highlight the excellent workmanship and the soft, high-quality hair, which maintains its realistic look even with daily wear. However, some customers also noted issues with the ordering process, experiencing long wait times and a lack of communication regarding order status. A few people were dissatisfied with the customer service, citing ignored messages or vague responses. Additionally, a small number of reviewers reported receiving wigs with poor quality, strong chemical smells, or broken hairs, which did not meet their expectations.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often praising the natural look and... See more

Quality

Clients share positive opinions on quality, with many praising the natural look and feel of the wigs, often... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the quality and customer service,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Service

Consumers find service to be ambiguous. Many reviewers express disappointment, citing unacceptable customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was diagnosed with alopecia areata at the age of three, so I've had it almost my entire life. I'm 34 and have used wigs from various companies, but Moramode is the company that made my dream come tr... See more

Rated 5 out of 5 stars

I love Moramode! I have some experience with wigs (I have Alopecia Areata), and these are by far the most beautiful I've ever owned. I receive so many compliments, especially because they look so natu... See more

Rated 5 out of 5 stars

As someone with alopecia, finding a wig that looks natural and feels comfortable is so important — and this one is by far the most realistic I’ve ever had. I’ve had so many compliments and people are... See more

Rated 5 out of 5 stars

MORAMODE has been an amazing company to work with. The customer service is quite supportive. The workmanship of their products is excellent, thus the wigs I have purchased have been very beautiful. Th... See more


Company details

  1. Hair Replacement Service
  2. Hair Product Store
  3. Wig Shop

Written by the company

M O R A M O D E is a prevailing UK based wig retailer with a passion for premium affordable wigs! Our sole purpose, is to create illusion lace wigs that are ready to wear yet very natural. Our illusion wigs are crafted from the finest lace for an invisible, ...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

398 reviews

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Rated 5 out of 5 stars

Love my new wig

Love my new wig! The quality is on top level. Cap fits perfectly and the lace is sooo natural! Communication was also very good, had my wig right on time! Would recommend 100%

March 21, 2025
Unprompted review
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Rated 5 out of 5 stars

I purchased two wigs and I can’t…

I purchased two wigs and I can’t believe how realistic they are! I have alopecia and therefore have tried other wigs from different companies over the years, however I will always be using Moramode from now on as I have had so many compliments. Everyone can’t get over how realistic the hairlines are, still in shock!
Also, communication and delivery were amazing. I was able to message whenever to get some advice.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous wigs

I have purchased 3 wigs now from Moramode. All have been excellent. I’ve been wearing wigs for years but I have had lots of comments since wearing the Moramode wigs, that they look so real. Even those that know completely forget it’s not real hair. They are comfortable and look great. I would highly recommend

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Top Quality

Well impressed with the quality of the wig as well as the lightweight and the natural movement. Will buy again

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

I buy a lot of wigs because I have very…

I buy a lot of wigs because I have very thin hair which has only gotten thinner as I’ve gotten older, and I love being able to change the way my hair looks often. This is the first wig I’ve ordered from Moramode and i absolutely love, love it! The cap is super comfortable, and the hair is just beautiful!!! It is the most natural looking wig I own (and I own quite a few!) My hairdresser customized the cut for me and she absolutely loved it, too. I will definitely be ordering more from Moramode.

January 22, 2025
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Rated 5 out of 5 stars

Always Pleased

I have ordered 6x from Moramode and have always been impressed. Better yet, their customer service is top notch. I am very pleased with the company and will continue to order more.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

So happy because it’s perfect!

I have already ordered for the 4th time and as always I am overjoyed with my new wig. The hairline is awesome and the hair is so soft. Nobody can see, that i‘m waering wigs.
The communication is really good! Questions are answered quickly.

I will order my next wig again at MORAMODE!

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

First time wig user

First time wig user, when I first received the wig and didn’t really know how to make it work, moramode’s team was really helpful and emailed me within hours. Great service, will definitely purchase again. My wig is beautiful and I am happy to wear it out, has given me more confidence.

December 30, 2024
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Rated 5 out of 5 stars

Obsessed with Moramode

Piece is beautiful, service is great. Don’t know if anything exists better for the pricepoint. Love how they work with you to give you exactly what you want - whether you get a custom one or not. I will be a repeat customer. That’s 100% certain.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Best quality on the market

Purchased a couple of wigs for my daughter and the quality is outstanding. I've tried a couple of the well known site but Mora is by far the best. They customised the size for her and it arrived very quickly. Emails were answered quickly and helpfully. Will be buying every wig for my daughter from here from now on.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

I am absolutely over the moon with my…

I am absolutely over the moon with my human hair lace front wig I received yesterday. The quality is unreal honestly. From the beautiful packaging to the feel of the hair when it’s on my head I have nothing but love. My only regret is not using this site to buy my first lace front! I will now only be using this site. I strongly recommend. Well worth the wait❤️

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

quality human hair wigs!!

I purchased a unit back in July and it was the best decision I had made! I have been wearing the unit daily ever since and no one would know otherwise that it’s not my actual hair! Moramode have a great custom service with quality products and I’ll be looking forward to purchasing from them again!

November 18, 2024
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Rated 2 out of 5 stars

I had so high hopes

I had so high hopes, I ordered this beautiful wig. But it never arrived, actually it was never shipped at all. I ordered a synthetic ready to ship wig, and after 4 weeks the wig still wasn't shipped. The custom service answered quickly but could never give me any answers to where the wig was. I just cancelled my order, I don't have time for this not knowing when or if my wig will be shipped.
Very disapointed, I was so looking forward to getting this beautiful wig.

Edit:
Just want to say the custom service was really good. Very quick response and I got my full refund the same day. I will give one more star because of that.

November 15, 2024
Unprompted review
Wigs by M O R A M O D E  logo

Reply from Wigs by M O R A M O D E

Dear Mona,

We are sincerely sorry. Due to human error, your order was incorrectly marked as dispatched. When we received your email, we realised there was no tracking associated with the order, and for that, we truly apologise. We have already processed an immediate refund.

M O R A M O D E

Rated 5 out of 5 stars

Greta!

This is my second purchase and I'm very pleased with the unit. I'll certainly purchase from Moramode again.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality, will always forever buy from moramode

After waring wigs for 30 years, these are by far the best quality! The hair doesn’t friz and their shampoo / conditioner products keep the hair lovely. Scalps are amazing and don’t shred / bald like some of the other brands, although still bald before the wig needs to be changed which could change with double knotting,will always buy from moramode.

August 23, 2024
Unprompted review
Rated 4 out of 5 stars

Human hair pieces are top noch 🤌🏻

Pieces are top noch 🤌🏻 (human hair, didn't really get too excited about the synthetic one). Customer service is polite but sometimes they have mixed some orders, orders got delayded, which is a bummer and why I didn't give five stars. Hair quality is excellent. But summa summarum, great place, amazing and beautiful human hair wigs and I also love the fact that you can buy glues and other wig accessories at the same place. Glue remover is amazing! Would order again for sure. :)

September 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Quality and Stunning Styles!

I recently ordered a wig from Moramode, and I am absolutely thrilled with my purchase! The quality of the hair is exceptional—it’s soft, luxurious, and feels just like real hair. The attention to detail in the construction of the wig is impressive; it fits perfectly and is very comfortable to wear all day.

What I love most is the variety of styles and colors available. I found the perfect shade that matches my natural hair, making it easy to blend in. Whether I want to wear it straight or styled, it holds its shape beautifully and looks incredibly natural.

The customer service was also outstanding. They answered all my questions promptly and were very helpful throughout the ordering process. The delivery was quick, and the packaging was secure, ensuring my wig arrived in perfect condition.

Overall, I highly recommend Moramode to anyone looking for high-quality wigs. This experience has exceeded my expectations, and I will definitely be a returning customer!

July 22, 2024
Unprompted review
Rated 3 out of 5 stars

NOT HAPPY

First of all I am sorry I cant post a picture here to show how I got the "ready to go" wig.. it was so messed up I can even explain,second the front lace was already cut ,the back was not,the color was very darker thsn the picture and the cap ,I dont think it was an S size but it was very well done and the front is really really good,like real hair.The other thing ,find more people for whatssup help,you cant have only one person.
Edit.
I got 5 £back for cut lace and the person on INSTAGRAM is ok to talk whit. But i dont think I will ever shop there again becouse of EXTRA taxses to my country and all the small, But many problems on The way
Edit. So I have ordered S becouse I am xs-s, an If I NEED to I add some stches, But I this case I had to add a lot, taking In inch or mor, so I have probably been give the M, or their S is really big, the hair is very nice an the hair line also very natural

October 9, 2024
Unprompted review
Wigs by M O R A M O D E  logo

Reply from Wigs by M O R A M O D E

Hello Daniela,

We sincerely apologise for the condition in which you received the wig. Originally, our modesty and synthetic wigs were packaged in small boxes, we recently switched to a flat-packed design with a dust bag. After reading your feedback, we’re considering returning to the original packaging for better style protection.

Regarding the hair color, we do our best to represent the colours as accurately as possible, we're sorry the Roison did not meet your expectations. It also appears there was a mistake in listing your wig, as it was not noted that the lace had already been cut, which added an additional £5 charge. As a result, we refunded you £5 for the pre-cut lace.

We also apologise for the sizing issue, we appreciate your understanding. We are pleased to hear that you're happy with the wig's hairline and quality. Please note that this is our Modesty wig, which doesn’t compare to the quality and hairline of our invisible lace wigs - we do hope you consider trying our human hair wigs one day.

Thank you for your feedback, and we will use it to improve our products and service.

M O R A M O D E

Rated 5 out of 5 stars

Moramode have sent us a number of very…

Moramode have sent my wife a number of very high quality and super realistic units with hair that displays a fantastic appearance, even after daily use of over 2 years. Can't recommend this company's product highly enough, so pleased we found them. Friends and family were convinced it was my wife's own hair, 'The Perfect Illusion indeed!!

July 10, 2024
Unprompted review

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