Wigs by M O R A M O D E  Reviews 398

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and natural appearance, often noting that the wigs are indistinguishable from real hair and provide a significant confidence boost. Many people highlight the excellent workmanship and the soft, high-quality hair, which maintains its realistic look even with daily wear. However, some customers also noted issues with the ordering process, experiencing long wait times and a lack of communication regarding order status. A few people were dissatisfied with the customer service, citing ignored messages or vague responses. Additionally, a small number of reviewers reported receiving wigs with poor quality, strong chemical smells, or broken hairs, which did not meet their expectations.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often praising the natural look and... See more

Quality

Clients share positive opinions on quality, with many praising the natural look and feel of the wigs, often... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the quality and customer service,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Service

Consumers find service to be ambiguous. Many reviewers express disappointment, citing unacceptable customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was diagnosed with alopecia areata at the age of three, so I've had it almost my entire life. I'm 34 and have used wigs from various companies, but Moramode is the company that made my dream come tr... See more

Rated 5 out of 5 stars

I love Moramode! I have some experience with wigs (I have Alopecia Areata), and these are by far the most beautiful I've ever owned. I receive so many compliments, especially because they look so natu... See more

Rated 5 out of 5 stars

As someone with alopecia, finding a wig that looks natural and feels comfortable is so important — and this one is by far the most realistic I’ve ever had. I’ve had so many compliments and people are... See more

Rated 5 out of 5 stars

MORAMODE has been an amazing company to work with. The customer service is quite supportive. The workmanship of their products is excellent, thus the wigs I have purchased have been very beautiful. Th... See more


Company details

  1. Hair Replacement Service
  2. Hair Product Store
  3. Wig Shop

Written by the company

M O R A M O D E is a prevailing UK based wig retailer with a passion for premium affordable wigs! Our sole purpose, is to create illusion lace wigs that are ready to wear yet very natural. Our illusion wigs are crafted from the finest lace for an invisible, ...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

398 reviews

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Rated 5 out of 5 stars

You will love it.

I've been a customer for several years now and I have not been disappointed. Their communication is on point. If you send them a email, they will be in contact with in 24 hours or less. I am a lifetime customer.

September 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Customer for few years

I've used moramode for a few years now. I have purchased the modesty and the invisible lace front wigs previously.
The quality of the wigs to me are excellent. The hair fall is minimal (in comparison to other wig providers I've used in the past) and the wigs do last with proper care. The colour and condition of the hair has been great and the lace is as invisible as you'd hope it to be
I wear my wigs everyday and they hold up well.

The custom wigs can take some time to arrive and I've had to chase on a couple for updates but the responses back are very prompt.

All in all I would recommend their services

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted

A very good quality product. Tried lots of other wigs and this is streets ahead. Genuine human hair and keeps well without tangling etc.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted wig company

The customer service is great, if I've had any queries especially after sales I've been responded to in a timely manner. With other companies there has been no after sales care. This makes for repeat business and in my opinion is something Moramode leads in. The quality of the wigs have always been consistent and I rate it highly.

June 5, 2024
Unprompted review
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Rated 5 out of 5 stars

I absolutely LOVE Moramode and cannot…

I absolutely LOVE Moramode and cannot thank them enough for the quality of their wigs and their service.
I first purchased from them 2 years ago and the human hair wig I bought is still in perfect condition today.
I recently bought a full lace wig and the results were better than I expected. Super light to wear and comfy and the hair quality is amazing.
Their hair texture feels so real, the hairlines are realistic and (more importantly) the lace and the knots are completely invisable!!!! All this makes the hair look like it's coming straight from your scalp, which is so crucial for making if look realistic.
I received updates through email from Joan and Angelica all throughout the process, which was so kind and reassuring!
I know how daunting it can be to find a great wig, especially because of the prices, but Moramode has been so reliable and has met all my hopes and expectations.

August 8, 2024
Unprompted review
Rated 4 out of 5 stars

Honestly brilliant wig my first wig…

Honestly brilliant wig my first wig from this company and I will definitely be purchasing again. It's my second wig brought and by far better then my last one. Highly recommend worth every penny I feel so confident wearing it.

July 20, 2024
Unprompted review
Rated 1 out of 5 stars

So disappointed in the wig I received!

So disappointed in the wig I received, the wig sheds, has spiky broken hairs and does not look have the same hairline as the website!! The prices are shocking for the quality of the wig received! I have no issue paying for a good quality wig but the wig I received appears to be cheaply made. The order also took a long time to be delivered. It was not worth the wait!

August 5, 2024
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Rated 1 out of 5 stars

If chemo wasn't enough stress...

If chemo wasn't enough to go through but I ordered a wig from moramode and was told by customer "service" after asking multiple times it should of been with me by 11th July.. I then chased every week and barely got any responses. I the. Yesterday received a refund. So for TWO MONTHS they had my £550 and still I have no wig. Terrible company do not buy unless you want to cry everyday about a wig you haven't received. Horrible people.

July 31, 2024
Unprompted review
Wigs by M O R A M O D E  logo

Reply from Wigs by M O R A M O D E

Dear Emma,

It appears there was a miscommunication regarding your order. We had confirmed the cancellation and issued a refund based on a message indicating your intention to cancel.

Please note your wig is available but we thought you had asked to cancel.

Regards,
M O R A M O D E

Rated 1 out of 5 stars

Absolutely awful wig for the price

Absolutely awful wig for the price. I've tried to four months everything to like it or style it....the second you move around the hair is like it was hit by static, I've practically treated it like a baby yet the front is already so sparse. Not to mention the back bundle no care whatsoever into the tract to the point tiny hairs stick out like a sweeping brush. I'd say this is very well a synthetic blend. So awful

July 19, 2024
Unprompted review
Wigs by M O R A M O D E  logo

Reply from Wigs by M O R A M O D E

Hello Sierra,

Sorry to hear you’ve experienced issues with your wig. We did respond to your email, however we did not receive a response. If you would still like assistance please feel free to reach out to us.

Thank you
M O R A M O D E

Rated 5 out of 5 stars

They follow through quickly on any of…your question's

They follow through quickly on any of your concerns/questions
I’ve brought human hair wigs from other known sites. Haven’t been as satisfied as I am with MORAMODE
Moramode is my #1 site
I’ve haven’t seen moramode site listed as recommended site
Sites that were recommended I bought from and I wouldn’t buy again

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Moramode

Great experience with Moramode! This is the second wig I've bought, both times I've ordered ive received regular updates to tell me the status of my order, which on both occasions has arrived pretty much when it was supposed to. Both wigs have been excellent. My first wig lasted about 10 months, which is great for a wig which is worn everyday. I received my second wig in the last 2 weeks and have not have to do anything other than curl it, I was able to wear right away! I've alopecia universalis and have been wearing wigs for nearly 20 years, I've tried many different types, Dermalite, Supplex and various synthetic wigs. This is by far the best for comfort, styling and cost. Would definitely recommend.

May 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Petra human hair wig

I have quite a few wigs but my Moramode HD Lace wig is the best I have came across. The hair and HD lace are amazing quality and I get so many compliments.
Very realistic wig :-)

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

I totally recommend Moramode Synthetic 100% !! 💖😁👏…

I totally recommend Moramode Synthetic wigs ( so far i have only been lucky enough to be able to afford to purchase the Synthetic one, but i would truly love a 100 % Remy human hair one 🙏)...but i wear the Synthetic one 'every single day', due to Alopecia and 4 auto immune diseases attacking me...😥
This wig makes me feel human again, it truly does, it doesn't shed either, which is amazing, it can dry out abit,but when you wash and condition it, it comes up so very beautifully soft and shiny again, tbh, I cannot fault Moramode wigs so far...their glue is very strong, they hold in place for weeks, I use a silk cap at night to look after, you need glue removal too, I realise, as the glue is incredible....
I totally congratulate the designers of Moramode, they really have created amazing products.
My friend, also with Alopecia, has bought 4 synthetic Moramode wigs now, she is younger and goes out on the town looking amazing and knowone can tell, this is not her real hair 😀 JUST BRILLIANT 💖

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality hair! Value for money!

Moramode offers great quality hair and service with readiness to assist at any time! I ordered ready to ship wig which was sent on Friday and delivered on Monday, with exactly 7 days dispatch time just like promised. Products are price for value definitely, comparing with other UK wig companies. Cheers Moramode, keep up your good service level, looking forward to new purchase from you guys <3

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my new hair

Extremely happy with my new hair! Hairline looks incredible and hair feels soft and silky! So long too! Can’t believe I’ve never come across you before - for the money it’s brilliant value! Thank you

April 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Number one for realistic wigs!

After wearing my first wig from moramode for well over 1 year, I bought my second wig from moramode again. Once again, I am totally overwhelmed by the quality. The wig looks so beautiful. I would say that no one gets the approach as perfectly as moramode. Other people on the street don't believe me that I'm wearing a wig. The wig gives me back a piece of my old life. I thank moramode very much for the great work and the friendly interaction. Every other of my wigs will be from moramode!

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous wig

Gorgeous wig, so natural and comfortable. Had so many compliments. Can't wait for my next.

February 1, 2024
Unprompted review

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