Morgancomputers Reviews 

2,993
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 625 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including refurbished laptops and IT equipment, often noting their excellent quality and condition, frequently appearing like new. Many highlight the competitive pricing and great value, making quality technology accessible. The delivery service is frequently described as fast and efficient, with products arriving promptly and well-packaged. People also appreciate the professional and helpful customer service, often receiving knowledgeable advice and support. However, some customers also noted that refurbished items occasionally did not meet the advertised condition, citing physical damage like dents or deformations. Others reported functional problems such as non-booting computers, random pop-ups, unreliable keyboards, or general malfunctions. Additionally, a few reviewers mentioned dissatisfaction with the battery performance of refurbished laptops, finding it to be poor or not charging fully.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality and value of refurbished IT... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and prompt delivery... See more

Quality

People report positive experiences with quality, often receiving "as-new" or "perfect and mint" items at... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good product range and very helpful staff when I telephoned to discuss my needs and compare refurbished laptops. Machine arrived very promptly and looked brand new - would never have known it is a... See more

Company replied

Rated 5 out of 5 stars

Excellent company -good products at good prices, fast delivery, and good reps on hand to offer useful and knowledgeable advice. If you're buying a computer, whether desktop or laptop, or a mobile phon... See more

Company replied

Rated 5 out of 5 stars

The grade A1 Lenovo Tiny PC was in very good condition and sensibly priced. Bought to host the Home Assistant OS to control smart plugs and monitor solar panels, battery, etc. Note that the P320 Tin... See more

Company replied

Rated 5 out of 5 stars

The original order and delivery was handled very well and quickly arrived. Sadly the laptop died during setup after the latest windows 11 update (SSD declared dead) Morgans technical department accept... See more

Company replied


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Computer Hardware Manufacturer
  5. Computer Wholesaler
  6. Used Computer Store

Written by the company

Morgan Computers - the home of the Morgan Flyer offers a wide range of cheap computer equipment including Digital Cameras, Scanners, monitors and more. Customer Satisfaction is important to me! If you are not pleased with any aspect of your buying experience, before leaving a negative review I invite you to give me a call directly, and give me an opportunity to help if I can. Regards - Darren Mayes, Brand Manager, Darren@morgancomputers.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

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4.7

All reviews

(2,993)

544 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience

Good experience

June 9, 2026
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Reply from Morgancomputers

Thank you very much for leaving us a review. If anything else catches your eye and you need any further assistance we are only an email or phone call away.

Rated 5 out of 5 stars

Lenovo AIO is a real space saver.

The Lenovo AIO arrived quickly, was well packed, and soon up and running. Now I have a large area of unused desk space! It also has Windows 11, whereas all my other computers are Windows 10. I had to load Lotus Smart Suite, which I have used over many years; then retrieved all my work files from OneDrive. Excellent service and value for money, thank you Morgan for a bargain! Definitely 5+ stars! *****

June 5, 2026
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Reply from Morgancomputers

Thank you for taking the time to leave us a review. I am pleased to hear your order of a Lenovo All in One Bundle Deal arrived quickly. I hope it does everything you needed it for and more. If you need any help with it, or with anything else in the future please get in touch when ready.

Rated 1 out of 5 stars

Your courier are imbiciles...

Your courier are imbiciles...
I live in a shared flat above shops. As I was in and overlook the back gate I can confirm that they never tried to deliver to the back.
Still, post office not far away they have as a collection point so I elect to collect it from there.
Apparently they never delivered there, a collection point a mile and a half away in the backstreets is where my parcel ended up. And all the communications is telling me I have a parcel to collect from where I opted to collect from!
And I have to do all the running about for THEIR feckoop!
Now, I've not so recently been in an induced coma, having been "mostly dead" I can confirm I am no Dread Pirate Roberts. My recovery is slow and haphazard. Collecting from there damn near well killed me as it is just too far from transport links (I get out of breath quickly and have no real endurance) so yes, this was TOO Much.
So... Give DPD (Decidedly Pathetic Delivery?) a damn good earful for me.
Thanks for the sweets BTW

June 8, 2026
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Reply from Morgancomputers

Good Morning Jon Paul Filkins. I am very sorry you had an issue with the delivery of your order from us via DPD. I can see you placed you order with us on 8th June. After upgrading the laptop you ordered we dispatched it on 9th June via DPD. Unfortunately we do not have our own delivery service so we have to outsource our deliveries. It is a great shame that DPD's service let us both down by not delivering it to you and then delivering it to a different drop off point than requested. I am glad to hear you do now have your order and I hope the laptop fulfils your needs well. Your delivery feedback has been passed on to our Operations Manager who will communicate this to DPD. If you need any help or advice in the future we are only an email or phone call away. Regards, Darren Mayes - Brand Manager.

Rated 5 out of 5 stars

I had a problem with the sound on my…

I had a problem with the sound on my laptop and they resolved it quickly. Would recommend.

June 1, 2026
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Reply from Morgancomputers

Thank you very much for taking the time to leave us a review. I am glad to hear we sorted the sound issue quickly for you. If you need any help or advice on any future projects please do not hesitate to get in touch when ready.

Rated 5 out of 5 stars

I am really satisfied with the deal I…

I am really satisfied with the deal I had with Morgan, bought a considerably cheap laptop but it works really well for what I need. It came faulty and they changed it in two days. Very trustworthy.
Thanks once again.

June 8, 2026
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Reply from Morgancomputers

Thank you very much for leaving us a review. I am very sorry for the initial issue with your order. I'm glad to hear we sorted everything quickly for you and hopefully you are now up and running. If you need any help or advice in the future you are more than welcome to get in touch when ready.

Rated 5 out of 5 stars

Everything went smoothly.

Everything went smoothly.
The Keyboard works well as expected.
Good Value.

June 6, 2026
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Reply from Morgancomputers

Thank you for taking the time to leave us a review. I am pleased to hear you are happy with your order of a Somertek Gaming 104 Key Mechanical USB Keyboard. They really do provide great feedback when using. If anything else catches your eye and you need any further information we are always here to help.

Rated 5 out of 5 stars

Great prices

Great prices, really fast service. I have bought a number of times from Morgan computers. 100% recommended.

June 5, 2026
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Reply from Morgancomputers

Thank you very much for taking the time to leave us a review. I am glad to hear your order arrived quickly. I hope the Dell Latitude 5400 14" Laptop fulfils your needs well. If you need any help or advice in the future we are only an email or phone call away.

Rated 2 out of 5 stars

£440 laptop needed £360 repair

Spent £440+ on a used Lenovo laptop - it was largely unusable, they ghosted me.

From the off, if left to idle, it would freeze, but it took me a little while to realise just how frequently it freezes, as it wasn't my main laptop. The problems also multiplied over a short period of time.

After 4 months I contacted them on socials. They told me to email. I emailed and said "I realise after 4 months this is a while, but have I got any options for repair/replacement?" - they totally ghosted me, twice. I checked - "I'm just checking the silence is your answer?" and the answer to that was... silence.

I took the laptop for repair at a local computer shop - one of the RAM sticks was dodgy (I'd paid extra for extra ram - the extra ram installed was the dodgy stick), and the SSD drive was dodgy.

Apparently they'd used the absolute absolute cheapest brand going, with a known high failure rate. £360 to repair - have I ended up with an £800 laptop at the end? Of course not. I should've junked it, but... Well I dunno.

Really disappointed. I purchased from them out of nostalgia as they were around 20+ years ago when I was just starting out. I bought my first laptop from them, with UK keyboard stickers stuck on a US layout laptop. Those were the days, hey.

Never again. Would've been a 1 star review, but... Actually, can't remember why I gave them 2 stars. Probably more nostalgia, TBH. Obviously, wouldn't buy from them again.

June 11, 2026
Unprompted review
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Reply from Morgancomputers

Good Morning Robin Cantrill-Fenwick. It was a pleasure to speak to you on the phone earlier. I am very sorry you had an issue with the Refurbished Laptop you ordered from us in December 2025. We originally chatted via our online sales chat service on 8th April 2026. I asked you to email my support team on support@morgancomputers.co.uk with your details and issue so they could sort everything out for you. Unfortunately we received no emails from the email account we had on record for you. Once you provided proof you had emailed us but from a different email address we found our external spam filter had unfortunately blocked the emails. As I explained on the phone unfortunately 3rd party repairs are not covered under our 12 Month Warranty. I have however arranged what we discussed for you. If you need any help or advice in the future you are more than welcome to get in touch with me personally on darren@morgancomputers.co.uk or 0800 008 7451. Regards, Darren Mayes - Brand Manager

Rated 5 out of 5 stars

We were recommended Morgan Computers by…

We were recommended Morgan Computers by an IT technician, and this is the second laptop we have purchased from the company. Really good value and great service. Would highly recommend to friends and family for their IT needs.

June 3, 2026
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Reply from Morgancomputers

Thank you for taking the time to leave us a review. I am pleased to hear you are happy with your order of a Lenovo ThinkPad T14 Gen 2 Laptop. I hope it does everything you needed it for and more. If you need any help or advice on any future projects you are more than welcome to get in touch when ready.

Rated 3 out of 5 stars

Received goods on time

Received goods on time, prompt.

On unpacking, WiFi dongle not recognised
and could not get to setup.

After a good few e-mails, eventually got to
return item for full refund. Should have been easier.

June 3, 2026
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Reply from Morgancomputers

Good Morning Alan Gadsby-Turner. I am very sorry you had an issue with an order from us. I believe my Support Team are in touch with you to arrange a collection. Once we receive it back and it has been processed through our returns department we will of course arrange a full refund for you. If you need any help or advice in the future please do not hesitate to get in touch when ready. Regards, Darren Mayes - Brand Manager

Rated 5 out of 5 stars

Exceeded expectations - great price with fast delivery

I ordered a refurbished Lenovo ThinkPad from Morgan Computers on Thursday night and the service has exceeded my expectations. I requested an upgrade to the laptop's HDD which the site advised would add a couple of days to the delivery time - perfectly understandable. Because of this, I added a note to let them know I would be away much of this week so asked them to hold on to it for a few days if it couldn't be delivered before I go so it's not left on my doorstep all week. Instead, they sped up their processing time to make sure it came before I leave - it arrived today (Monday).

The laptop is in great condition with all the specs, including the upgraded components, exactly as described. I haven't put it through its paces yet with any intensive data processing but the system info all looks as I expected and I'm using it to type this review while my Dropbox, OneDrive and Google Drive are all updating in the background so no reason to doubt its functionability. The price was very reasonable too.

I was initially hesitant about ordering from Morgan Computers as it's not a company I knew but I am very pleased that I did. I would not hesitate to buy from them again and highly recommend them to anyone looking for a cost-effective laptop.

June 8, 2026
Unprompted review
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Reply from Morgancomputers

Thank you very much for leaving us a review. I am pleased to hear your order arrived quickly and in time. I hope the Lenovo ThinkPad P14s Gen 1 14" Touchscreen Laptop fulfils your needs well. If you need any help or advice in the future please do not hesitate to get in touch when ready.

Rated 1 out of 5 stars

My order more than two weeks on any…

My order more than two weeks on any confirmation did not received, can you check my records please and let me know what's going on. Thanks you.

May 29, 2026
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Reply from Morgancomputers

Good Morning Koneswaran Seevaratnam. When you placed your order on 29/05/2026 you ordered a Pre-Order item. The listing at the time stated " More Stock Due w/c 8th June 2026". Unfortunately there has been a delay with us receiving the stock from our supplier due to a customs delays. An email was sent yesterday to all customers who placed the same Pre-Order explaining and giving you the option of a refund if you prefer. If you need any help or advice in the future please get in touch when ready. Regards, Darren Mayes - Brand Manager

Rated 4 out of 5 stars
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Reply from Morgancomputers

Thank you for leaving us a review. It was my pleasure to help. I hope the Dell Latitude 5511 15.6" Laptop does everything you needed it for for and more. If you need any help with it, or with anything else in the future please get in touch when ready.

Rated 5 out of 5 stars

Lenovo ThinkStation P320 Tiny

The grade A1 Lenovo Tiny PC was in very good condition and sensibly priced. Bought to host the Home Assistant OS to control smart plugs and monitor solar panels, battery, etc. Note that the P320 Tiny motherboard graphics are limited to DisplayPort only (does not have HDMI). But a DisplayPort to HDMI adapter works just fine.
Product was as described, delivered by DPD on time. All in all, a good purchasing experience.

May 29, 2026
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Reply from Morgancomputers

Thank you for taking the time to leave us a review. I am pleased to hear you are pleased with your order of a Lenovo ThinkStation P320 Tiny PC. I hope it fulfils your needs well. If you need any help or advice on any future projects you are more than welcome to get in touch when ready.

Rated 5 out of 5 stars

Fantastic bargain

Fantastic bargain. A1 looks brand new, only lacking original packaging. High quality keyboard and mouse. All works out of the box. Great performance. The Google desktop/cloud environment works very easily at great speed.

May 20, 2026
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Reply from Morgancomputers

Thank you very much for leaving us a review. I am pleased to hear you are pleased with your order of a HP Prodesk 400 G4 SFF PC and it is working well for you. If anything else catches your eye and you need any further information we are only an email or phone call away.

Rated 5 out of 5 stars

not clear why your system wouldn't…

not clear why your system wouldn't accept a credit card payment for my order out of hours over a weekend. thank your staff who answered the phone in hours and accepted card details. order arrived very speedily ,thank you.

May 26, 2026
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Reply from Morgancomputers

Thank you for taking the time to leave us a review. I am sorry to hear you had initial issues trying to place an order. I am pleased that we did manage to process an order for you in the end and it arrived quickly. If you need any help or advice in the future you are more than welcome to get in touch when ready.

Rated 5 out of 5 stars

I was looking for a low cost lap top as…

I was looking for a low cost lap top as a dedicated control panel for my railway software and this seemed to fit the bill. I haven't had a minute to load it up since I bought it but have put on my anti virus in preparation which presented no problems. It arrived well packed and I'm pleased with the service. Thanks very much.

May 18, 2026
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Reply from Morgancomputers

Thank you for taking the time to leave us a review. I hope the Dell Latitude 5400 14" Laptop does everything you needed it for and more. If you need any help or advice on any future projects you are more than welcome to get in touch when ready.

Rated 5 out of 5 stars

I've been buying PCs from Morgan for…

I've been buying PCs from Morgan for many years. The key thing is consistency of quality and reliability.

May 25, 2026
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Reply from Morgancomputers

Thank you very much for taking the time to leave us a review. I hope the Dell Optiplex 5090 SFF PC does everything you needed it for and more. If you need any help or advice in the future please get in touch when ready.

Rated 5 out of 5 stars

Excellent Price & Quality

Excellent Price, very good quality monitor in great condition!! 5 Star Services!

May 17, 2026
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Reply from Morgancomputers

Thank you very much for leaving us a review. I am pleased to hear you are happy with your order of a Dell UltraSharp U2419H 24" Full HD IPS Monitor. If anything else catches your eye and you need any further assistance we are always here to help.

Rated 5 out of 5 stars

I needed to upgrade to a windows 11 pc…

I needed to upgrade to a windows 11 pc and decided to go for a laptop. HP are quality and this one fitted the requirements that I set. Excellent price, fast and compact, battery is a bit iffy but it is 6 years old.

Ideal for what I want it for, I have used Morgancomputers before and never had a problem.

For me it is an excellent service all round.

May 22, 2026
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Reply from Morgancomputers

Thank you for taking the time to leave us a review. I am pleased to hear your order suits your needs well and you are pleased. If you need any help with it, or with anything else in the future we are only an email or phone call away.

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