Musixmatch Reviews 

908
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 292 reviews, reviewers had a great experience with this company. People love being able to add, sync, and translate lyrics easily to enjoy music on platforms like Spotify. Consumers also deeply appreciate the wonderful, intuitive tools provided for managing and synchronizing songs seamlessly. Customers frequently praise the support team for being kind, responsive, and extremely helpful with their requests. Some reviewers were not happy with recurring website bugs, endless loading screens, and frustrating delays when trying to verify artist profiles. Others noted that navigating the platform can sometimes feel confusing, and getting timely assistance for technical issues proved difficult.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user_experience, noting that while some consumers appreciate the... See more

Application

Customers had ambiguous experiences with the app, with starkly mixed feelings regarding its performance. Some... See more

Website

Reviewers mention ambiguous feedback about the website. On one hand, many users praise the platform as an... See more

Product

People report ambiguous experiences with product features and reliability. While some reviewers praise the... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though it may be a little tricky to begin with, it is because they make you go through a brief course to guarantee transcription quality, which I believe to be a very good thing. Once you're i... See more

Rated 4 out of 5 stars

Update 12/15: Updated the review as after writing it they did come look at the account and do some updates. It appears that for the most part things now are behaving the way they advertise so w... See more

Company replied

Rated 4 out of 5 stars

I just found out about this site today while searching for an English translation of a song I like, and I absolutely love it. Since it's my first day around, I have lots of things that I have no idea... See more

Rated 4 out of 5 stars

A terrible service that's practically impossible to use if you're a free user. I only have one artist, why should I pay for another subscription? I registered, provided my... See more

Company replied


Company details

  1. Business Services

Written by the company

Musixmatch is the world's largest catalog of song lyrics and translations


Contact info

4.1

Great

TrustScore 4 out of 5

908 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(908)

348 reviews in the last 12 months

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Rated 5 out of 5 stars

It's simple yet complete

It's simple yet complete, and also very intuitive. The app could be more optimized; it's easier to write, edit, and sync through the website,Even so, it's an excellent platform.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great platform for music lovers

Musixmatch has been great because the platform is easy to use, the community is supportive, and the tools for editing lyrics or syncing lines feel really polished. I appreciate how quickly changes get reviewed and how clear the guidelines are. It’s satisfying to know that what I contribute helps make the music experience better for everyone

November 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Enjoying music with synced accurate lyrics

The ability to enjoy the music with synced and accurate lyrics which helps the listener enjoy the music better.
And also if song is in a foreign language, you can get possibility to understand the artists track message from the translations of each track.

November 16, 2025
Unprompted review
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Rated 1 out of 5 stars

Horrid experience

Horrid. Musixmatch, at least the free version, is the least user friendly site I've come across other than Microsoft. Full of more bugs than a summer cornfield. No company assistance, just constant redirect to have other users fix their problems. Even basic things don't work or are stuck in an endless loop between pages or site sections. Not even a contact form or bug report. Can't believe they're still in business.

November 12, 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hello,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is to make Musixmatch as easy and enjoyable to use as possible, and we’re here to help when things don’t go as expected.

If you need assistance, here is the Contact Us page: https://support.musixmatch.com/en/articles/234474-contact-us
.

If you’re an artist using Musixmatch Pro, you can also contact us directly by clicking “Get help” on your dashboard’s home page.

And if you’re a music fan using our Lyrics Finder app, you’re welcome to connect with other users, share tips, and get help in our community Slack: https://community.musixmatch.com/?lng=en

Thank you again for your feedback — it helps us continue improving the Musixmatch experience for everyone.

Best Regards,
The Musixmatch Team

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