Musixmatch Reviews 

904
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 298 reviews, reviewers had a great experience with this company. Customers frequently share that adding, translating, and synchronizing lyrics for their music is a seamless and enjoyable process. People are especially pleased with the responsive support team and how easily these features integrate with streaming services. Some reviewers were not happy with persistent technical bugs, endless loading loops, and long delays regarding artist verification. Consumers also reported difficulties with unhelpful customer support responses, missing submission saves, and frustrating payment walls for basic actions. These occasional issues made it challenging for some users to fully enjoy the platform without interruptions.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, as experiences with the platform vary... See more

Application

Clients share ambiguous opinions on app, highlighting both helpful integration and frustrating technical... See more

Website

Customers had ambiguous experiences with website, with strongly divided opinions on its functionality. Many... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of opinions. While... See more

Customer service

Users describe ambiguous interactions with customer_service. While many reviewers report frustrating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though it may be a little tricky to begin with, it is because they make you go through a brief course to guarantee transcription quality, which I believe to be a very good thing. Once you're i... See more

Rated 4 out of 5 stars

Update 12/15: Updated the review as after writing it they did come look at the account and do some updates. It appears that for the most part things now are behaving the way they advertise so w... See more

Company replied

Rated 4 out of 5 stars

I just found out about this site today while searching for an English translation of a song I like, and I absolutely love it. Since it's my first day around, I have lots of things that I have no idea... See more

Rated 4 out of 5 stars

A terrible service that's practically impossible to use if you're a free user. I only have one artist, why should I pay for another subscription? I registered, provided my... See more

Company replied


Company details

  1. Business Services

Written by the company

Musixmatch is the world's largest catalog of song lyrics and translations


Contact info

4.1

Great

TrustScore 4 out of 5

904 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(904)

344 reviews in the last 12 months

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Rated 5 out of 5 stars

Great for people who wants to help.

As a musician and audio engineer I feel deeply contribute to the production community help with missing lyrics in songs from my country but the syncing experince is abit off with popping back yo the start while editing the other overall are great in my opinion

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

First experience was a breeze…

Thank you for making my first ever experience with your services an easy one. Quick response and clear instructions I look forward to using these once my video is released ⭐️⭐️⭐️⭐️⭐️

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Everything is so well made

Everything is so well made! I love contributing and make/synchronize the lyrics from songs I like to help the people. The tools the web gives to me are super useful and it has everything you would ask for

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

MusixMatch has very easily…

MusixMatch has very easily understandable guidelines to input lyrics and this is an excitement for those who are lit by magic of words like myself.
As a newbie, I am glad MxM will be a valuable platform to bringing unto others more enjoyability to the music I love.

June 5, 2026
Unprompted review
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Rated 2 out of 5 stars

Poor Customer support

I’m very had a bad experience with this company. I signed up to them and uploaded my catalog but had some technical and haven’t been able to chat to a customer support agent to resolve my technical issues. I wait days for a reply and when they reply they don’t resolve my issue. I’m so frustrated that my new release is being wasted.

June 2, 2026
Unprompted review
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Reply from Musixmatch

Hi,

Thank you for sharing your feedback, and we're sorry to hear about your experience.

We’d be happy to better understand the technical issues you encountered and take a closer look to see how we can help resolve them properly.

We’ve requested your email address via Trustpilot so we can locate your account and review your case in detail. Please share it with us there, and we’ll follow up directly with you.

Best regards,
The Musixmatch Team

Rated 1 out of 5 stars

Absolutely horrible.

I don't understand their crazy ideology for artists and money.

They say I have to pay to transcribe lyrics which I am “featured” in the song on Musixmatch Pro (I am basically a main artist).

But any curator on Musixmatch CAN edit my song lyrics without my permission, without knowing what the lyrics even say, and also, FOR FREE.

And, when I am the first main artist on the metadata, on a collaborative song, I am STILL treated as a featured artist, and I still have to pay to “get verified and administrate all your lyrics”.

If you want to get your lyrics to Spotify, trust me, you totally don't want to go through this platform.

Honestly, that company stressed me a lot, and I am patiently waiting for LyricFind to take place on the Streaming Services. Since 2025, they were always the best option for me.

May 25, 2026
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hi Enzo,

Thank you for sharing your feedback, and we’re sorry to hear about your experience.

We understand your concerns regarding lyric ownership and editing permissions. On Musixmatch, certain restrictions are in place to help protect the integrity of lyrics across all contributors involved in a track. At the same time, trusted curators are granted editing permissions after contributing to many songs and successfully completing our curation guidelines and evaluation process.

We appreciate you taking the time to share your perspective, and we’ll make sure your feedback is passed along to the relevant team.

Best regards,
The Musixmatch Team

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Rated 1 out of 5 stars

By far the worst and most exploitative…

By far the worst and most exploitative company I've ever had to deal with

May 24, 2026
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hi,

We’re sorry to hear about your experience and appreciate you taking the time to leave feedback.

We’d like to better understand what went wrong in your case and see how we can help. If you’re open to it, please share your email address via Trustpilot so we can locate your account and review the situation with you directly.

Best regards,
The Musixmatch Team

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