I'd not selected the correct Font and never realised until after I'd placed the order. Contacted them straight away, but due to it being after office hours I wasn't able to get a response. First thing... See more
Company replied
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My 1st Years, DC4 Cheaney Drive, Grange Park Industrial Estate, , NN4 5FB,, Northampton,, United Kingdom
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Such well made gifts.
If you are after quality then this is for you ..
Really competitive prices too..

Reply from My 1st Years
Love My1st Years products. Just ordered a baby shower gift and it’s beautiful. Great quality and good prices.

Reply from My 1st Years
Really happy with the item. The little rabbit was so cute and bible an amazing gift to keep. Very happy!

Reply from My 1st Years
Product is fabulous and great price, beautifully packaged but delivery was not within 5 days as quoted so it was late and did not arrive in time for the Christening I was invited to.

Reply from My 1st Years
Very good delivery. I had an issue with one of the items that i purchased and the help i received was amazing. I got a new item delivered the next day! Will 100% be ordering from you again

Reply from My 1st Years
The bag looks lovely and delivery was fast. My daughter can’t wait to take it to nursery with her. Thank you for including the gift box for my first order.

Reply from My 1st Years
Great service and lovely items, Trusted for our grand daughter who is now 5 and now for our grandson who has just joined the party at 3 weeks!

Reply from My 1st Years
The items are really lovely and well made. Quick service with the items marked with name. Excellent delivery and really packed nicely. Excellent company.

Reply from My 1st Years
The customer service was absolutely brilliant. I made a mistake on my personalisation, and I didn't notice until I'd paid, but an email to customer service got it all sorted. I ordered a blanket and comforter and they're both excellent. Quick dispatch time, and good quality items. I've purchased a few times from My 1st Years and I'll definitely purchase from them again.

Reply from My 1st Years
The entire process was easy, fast and trouble free. My gift arrived in record time and the gift wrapping service is so beautiful that I haven't actually looked at the glassware! I'm sure my friends will be delighted with their gift.

Reply from My 1st Years
Ordering and delivery outstanding very Happy product

Reply from My 1st Years
Highly recommend this company i order all my kids backpacks from here every year x

Reply from My 1st Years
I ordered a gift 🎁 in a gift box and paid extra for next-day delivery. Unfortunately, the gift box arrived damaged and is torn at every corner, so I’m unable to use it as intended.
As I paid extra for next-day delivery, I’m very disappointed that the item arrived in this condition.

Reply from My 1st Years
Easy ordering and quick delivery, well packaged. Beautiful box and tissue wrapping - the item itself really lovely! I could not be more pleased with it, and it has been given now to the expectant parents in readiness for the baby’s arrival. Many thanks.

Reply from My 1st Years
Lovely little item in a beautiful box
Great delivery

Reply from My 1st Years
My son is starting school in september so i thought he will be happy seeing his name on it, cannot even return it as its peraonalised. I ordered this school bag for my son, but I'm disappointed with the quality. The material is very rough and hard, which was not what I expected based on the product description. It doesn't feel comfortable or durable enough for everyday school use. Unfortunately, it did not meet my expectations. I have ordered before too from this website but both of the gifts material was very nice and the bags were good too. This time my bad luck.

Reply from My 1st Years
My friend absolutely loved the gift for her son. She was able to put all her things in and was a great size. Always pleased with service and always best presents for babies.

Reply from My 1st Years
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