myexpresstesting.co.uk 

Really helpful and talked us through the process which was really easy

Day2 test in site. Quick test, very helpful staff and good communication by email

Good good good

This company is brilliant because when I had the test they were really nice to be and all my friends that with me and they really were helpful with all the websites and they kept checking on how I was doing and friendly faces everywhere and welcoming faces.

Didn’t waste any time waiting. Everything was simple and smooth. The guys helped out a lot and made sure the process went by with ease.

Amazing service, friendly and professional.

Me and my husband came for an onsite test, were unsure as what to do.
An employee helped loads
Great!

Excellent service, couldn't have done it without daanish helping us 2 pensioners.

We came for an onsite test.
It was very quick and the young man who helped us was great.
He did it all for us because we are old.
Thanks so much.

Done test at site nice and easy. A bit hard to find the place at first.

I purchased 3 PCR test on return from Spain 25th Sept 21, only 1 result recieved, i have tried to claim a refund and they just palm you off. Citizens advice told me they are in Breach of Contract. I have told them and want a refund but still nothing have spoken twice to them after they rang me as their number never answered. Told me to wait 10 working days for refunds but it has been over 6 weeks now. DON'T USE THIS COMPANY!!!
Also Checkout this same company review:
001alphaexpresstesting

IF YOU HAVE EXPERIENCED A PROBLEM DEMAND A FULL REFUND & REPORT THIS COMPANY TO CMA

Can't believe this company is still allowed to 'trade'.

There is a pattern here.If you do not get your test/ results insist on a FULL refund,no admin charges.You are legally entitled as they are not providing the service they advertise.
In response to the company,I was honest throughout ,how dare it be suggested otherwise.The managers tone during his calls to me could have been seen as verging on intimidating at times but I refuse to be told what I can and cannot put in a review.You insinuated we used a device that didn't work but then admitted we simply couldn't have used your test as your system was down- I hope you have refunded all the other people you sold useless kits to over those two days.
We were unable to use this as your system said email/password were wrong,they weren't but there was no option to change either.
First email got a response but no solution,just told us our email was wrong- ironically this was the same email they responded on.
Our second email got no response and we ran out of time for 2 day testing so had to use another test.
We emailed asking for a refund,oddly that got an instant response telling us no refunds.
We pointed out that the test was not usable & therefore not fit for purpose.Rude response stating we got our email wrong...but...sent on the same email.We are going to consult Trading Standards and told 0001Alpha this,their response was...'do as you please'.We were initially told this wouldn't have been said but produced the email trail & were then told the staff member who sent it ,no longer works there.
This company do not provide support/ solutions and are rude.
PEOPLE'S HEALTH & JOBS DEPEND ON THESE TESTS!
The manager has now contacted me from 0001express, once the matter is resolved I will update my review.
29/11/21 As promised here is my update.We have now received a full refund,including p&p.
We pointed out that the test was simply unusable and the manager then admitted there was an IT issue over the 2 days we tried in vain to use.

I was told no one gets refunds yet read through and it's clear they do but are often charged extortionate 'admin ' fees.
The manager told us there was an outtage on 2 days,that was a lie.He needs to realise that these tests are of vital importance to protect people and his cover ups are putting people at risk.
Shameful.The company is not fit for purpose.
I stand by what I have said and refuse to be backed into a corner

An excellent service provided by the staff. Made the entire process stress free and enjoyable! I would recommend this for anybody

Everything okay
Friendly staff

The testing kits are faulty, it is impossible to scan the barcodes on the website, there is no manual alternative of entering the barcode, the customer service refuses to refund you and the working hours are 10 am to 4pm Mo-Fri! I am making an official complaint, this company is to be removed from the recommended Covid test providers.

Quick and easy and the guys were really helpful, I will be using this service again and definitely recommend this service

Very easy to do, friendly staff, I recommend 100 %

The test was advertised at £4.99 when I was doing my Locator Form, and I ended up being charged almost £25. They seem to rely on being first in the list and nobody has the time to start another vendor’s sales procedure and perhaps everyone is jumping on the bandwagon with this testing.

I’m sure I am also going to have to redo my test because I’d already started it once I went online and the blank test photo had one with a completed red stripe. Why not put on the instruction card “do not commence the test until you have taken and submitted a photo of your blank tester.”