MyTrendyPhone.se Reviews 

13,584
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have ordered DOMO Tri-Fold Tablet Case for latest debuts Redmi Pad SE 8.7 is full protection my new Xiaomi Redmi 8.7 pad with magnet during standing, it’s very good quality. I also very satisfied... See more

Company replied

Rated 5 out of 5 stars

Everything is good, fast shipping and genuine product quality, but you have to read the description of each item very well before buying.

Rated 1 out of 5 stars

I am trying to contact support in relation to delivery of an incorrect product. I have tried email, phone, chat all to no avail. No one answers chat or email and phone does not connect. Portrays i... See more

Company replied

Rated 5 out of 5 stars

Perfect to get Google Auto support in Tesla. Works flawlessly. The delivery from MyTrendPhone was great and the price was very competitive

Company details

  1. Cell Phone Store

Information provided by various external sources

MyTrendyphone.se säljer kvalitets tillbehör till mobiltelefoner, iPod, iPhone, minneskort, spelkonsoler och foto & video tillbehör till marknadens lägsta priser. Vi erbjudar mer än 90.000 olika produkter. Vår målsättning är att ha nöjda och glada kunder genom att ge våra kunder en prisgaranti och fullständigt nöjd garanti när du handlar i vår onlinebutik.


Contact info

4.0

Great

TrustScore 4 out of 5

14K reviews

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4.0

All reviews

(13,584)

130 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast delivery, helpful customer service

The order was delivered quickly. I had to call the customer service because by mistake I had ordered the wrong product. They answered and were polite (and patiently tried to understand my problem, even though I don't speak swedish very well). The only thing I wasn't so happy about was that in order to return the product and order a new one, I would have to pay 2 more delivery fees (giving a total of 3 delivery fees). Given how much the product costs (about 35 sek) and given the return fee (about 25 or 30 sek), it wasn't even worth returning it. I know it was my mistake of ordering the wrong product, but it would be nice to be able to exchange it for another product without having to pay a return fee. But all in all, I am satisfied with the service.

July 29, 2016
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Rated 5 out of 5 stars

Smooth

Not much to say. I ordered, payed and got it fast. Smooth, quick and painless. I will buy from them again and I can recommend this company based on my experiences.

April 4, 2016
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Rated 4 out of 5 stars

Am satisfied

Good product,delivered on time too. keep up with the good service's that you guys provide to your customers. Will shop again soon👌👌

January 7, 2016
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Rated 5 out of 5 stars

Huawei Y360 blue leather wallet case MyTrendyPhone

I was looking for a nice, protective case for my Huawei phone, preferably made of leather. After a long search, I finally found one I liked on MyTrendyPhone. It wasn't in stock at the time, but this was no problem; I was regularly updated, and to my surprise the case was back in stock a lot earlier than the expected date. It was promply dispatched. It is indeed made of real leather, and fits my phone very well. Am very happy with it, and it's very easy to order from MyTrendyPhone too. Tack så mycket!

November 2, 2015
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Rated 2 out of 5 stars

Keybord

MyTrendyPhone don't have "sweden" my keybord.

May 23, 2015
Unprompted review
MyTrendyPhone.se logo

Reply from MyTrendyPhone.se

Hello Mr. Attlee,

Thank you for your review of our company on TrustPilot.

Although we feel sorry because it was not so high, but I understand that you are not completely satisfied with your purchase. You are in need of a keyboard that has the swedish letters: å, ä and ö on it. But the ordered keyboard with articlenumber: 149466 that is in the order: 5290655 clearly shows that it is not a Scandinavian keyboard, if you look at the pictures. Also, you can see in the text right below the picture: DE Layout. This means that it is an international German edition of the keyboard.

But even though you might have missed this (which is very easy to do), we will help you to solve this situation and explain to you exactly how to send this back and which products we have that might be of interest for you. We want for you to be happy with your purchase from us, and not to get a product that you can not use.


Me or my colleague from this department will contact you per phone very soon to solve this. I am terribly sorry for the inconvenience,


I wish you a nice day.

Kind regards,

Irina Bjern, Customer Care Manager

Rated 3 out of 5 stars

It was what it was.

My order simply did not arrive for my brand new iPhone 6 PLUS.

So I simply had to place another order at another company.

To be fair against MyTrendyPhone.se: My order was a cheap "Läderfodral med ställ" and there service was excellent.

It happens the post simply is lost.

So therefore though I lost 119 SEK, I rate them 3 stars simply due to:

3 stjärnor: Medel - acceptabel upplevelse men med vissa störningar.

May 19, 2015
Unprompted review
MyTrendyPhone.se logo

Reply from MyTrendyPhone.se

Hi John and Elisabeth,

thank you kindly for your comment and review here on TrustPilot.

I am so sorry to keep you waiting for the product, that obviously never showed up.
In our system the order was sent on: May 9:th and it should arrive directly to your mailbox within 2-3 working days. If not, the Post can be a little late with delivery in few cases, but I can see that you still have not received it and that means that it was probably lost by the Post.

We are deeply sorry for this, and appreciate your kind review although you went through problems and waiting time.

As far as I can see, my colleagues from customer service has sent you a new one today, after receiving the Papernote that is standard when the Post looses products sent from us, and I really hope that you get your case as soon as possible this time. If there is anything more we can do, please do not hesitate to contact us again.

You could always ask for me Irina, or my colleague Maxim Göransson who is also within my field.

Telephone: 0771-10 30 30
Email: support@mytrendyphone.se
Livechatt: www.mytrendyphone.se


We are here for you on weekdays: 08:00 - 22:00 and weekends: 10:00 - 18:00.



Kind regards,

Irina Bjern, Customer care Manager
MyTrendyPhone

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