Neithfashion 

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Rated 2 out of 5 stars

Personally would not recommend. I ordered 3 items, 2 in extra small and 1 in a small. I only received 2/3 items and one I received the wrong size, a XL, and it was broken in one area. I filled out... See more

Rated 2 out of 5 stars

I ordered 2 set of lingerie in two different order and it took a month to receive one of them. I couldn't track my package cause it said "not found" until i wrote an email about my two orders. I recei... See more

Rated 1 out of 5 stars

Please PLEASE do not listen to these fake reviews. I thought I had done my due diligence by looking up reviews and apparently they’re all fake. My order took over a month to arrive with minimal respon... See more

Rated 1 out of 5 stars

I ordered a bag, received a confirmation email but the item has not been dispatched (I have not received a a shipment confirmation) it's been over a week now. I have written to them three times to rec... See more

Company details

  1. Shopping & Fashion

Written by the company

NEITH Fashion is one of the world's iconic & fast growing online retailers, selling women's clothing globally. We are your go to fashion brand, with NEW styles released every week, ranging from party wear, evening wear, and stand-out clothing for all Babes around the world. We have hit top ranks and are always looking for ways to improve; delivering AMAZING Customer service, quality, and the products you need! We LIVE for our customers. With over tens to hundreds of thousands of Customers located all around the world.. We are literally your go to. Whatever the event, we have your outfit sorted! What are you waiting for boo? Shop now at Neithfashion.com


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All reviews

(218)

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Rated 1 out of 5 stars

Crap

Whatever you do, do not buy from Neith. I ordered 2 products, received 1, notified them and they told me my nonexistent roommate (I live alone) stole my other product. I’ve reached out to them and attempted to receive a refund and wanted to know how I could return the 1 product I received and all they told me to do was to go look for the missing item. This is false advertising. They claim they offer “hassle free returns” yet they refuse to allow me to make a return. I’ve even tried contacting them on Instagram and they blocked me. Literally blocked me. They not only provide low quality knockoffs of lounge underwear, gooseberry intimates, and bluebella, but they have absolutely poor customer service, and false advertisement. They just take your money and tell you to go away. Pathetic.

January 2, 2021
Unprompted review
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Reply from Neithfashion

Hey Kate, we are sorry you did not receive your remaining order as you expected. Unfortunately we are having some trouble locating your order based on the above information, so if you can please email our customer care team at support@neithfashion.com with the subject line REVIEW we can have this one sorted out for you as soon as possible. We look forward to hearing from you soon .

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Rated 1 out of 5 stars

COMPLETE SCAM

I wish I could give zero stars. Please do NOT buy from this company. It’s a complete scam and you will not receive your order. They tried to charge my card more than once and I had to cancel my card and get my money back that way. Don’t waste your time or money. The instagram ads are fake and so are the good reviews. EDIT: I used a fake name on here because you guys already stole my info. You guys did try to charge my card 3 times but the bank blocked it. This company is a joke and I don’t know how you guys get away with it. I’ve already reported you guys on Instagram as well. Shame on you guys. Your photos are and lingerie is literally the same as honey birdettes.

January 1, 2021
Unprompted review
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Reply from Neithfashion

Hey Riley, I just searched your name in our orders and I was unable to find an order matching your name.  First of all, we can't charge you unless you order something. All the transactions are encrypted and we have no information about your credit card details. I have serious doubt that you placed an order with us. Please provide further information and proof that we did charge you twice. You can post it on here so the Trustpilot reps and people can see it! I am 100% positive that there is no second charge. Also, we did report this review because this is just not true at all.

You can simply edit your previous review and maybe add your order number or any proof of a second charge.

You can upload pictures on here and add them to your review:  https://imgur.com

Thank you for your reply! As I said we cant charge you unless you place an order and the order amount will get charged because you placed an order. So you don't have any further proof and you are afraid of posting your order number because we steal your information?

Can you maybe proof a charge from Neithfashion? You don't need to add sensitive information for example your name or order number! Thank you :)  

Rated 1 out of 5 stars

NEVER RECEIVED MY ORDER

It’s been 5 days now and I still never received a tracking number or my package... I had emailed them with no response back as well as there is no way to get a refund.. I just want my money back as I haven’t received my order yet...

January 1, 2021
Unprompted review
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Reply from Neithfashion

Hey Paige! Sorry for the delay and for the inconvenience! I am having trouble finding your order can you reply to this message with your order number so I can go ahead and refund you? You can also sent us a email at "support@neithfashion.com"

Happy new year!

Rated 1 out of 5 stars

Scam!! Beware

Scam. I asked to cancel my order after I realized and they said once an order has been placed it can’t be cancelled. That doesn’t make sense, it should be able to. They sent an email that said my order is delayed for 4-6 more days, well it’s been 4-6 more days and no info about my order being shipped!! There is no tracking number or anything. I just want a refund and my money back.

December 31, 2020
Unprompted review
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Reply from Neithfashion

Hey Ashley! We are definitely not a scam. We already did refund you please notice that it takes 1-2 business days once you see the funds on your account and your financial institute proceeds the payment 

Rated 1 out of 5 stars

DO NOT buy from this company

DO NOT buy from this company. Their ad on my Instagram is 100% the exact photo taken from the Honey Birdette website. They are not selling what’s in the photographs. You may get a cheap knockoff but their photos are stolen. I recognize so many of them! It’s so insane that Instagram allows phony companies to advertise on its platform. They have been reported. Please do so as well and save others from the pain of losing money. The reviews here and comments on their Instagram are so blantantly fake! 🤥🙄

December 29, 2020
Unprompted review
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Reply from Neithfashion

Hey Jolaine,

We appreciate your time in leaving us a review. We can assure you that we are not a scam. This feedback will be used by our team to improve our services. At Neith, we want nothing more than to continue our regular business, serving you phenomenal products at affordable prices.

Have a great day!

-Neith Team

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Rated 1 out of 5 stars

SCAM DON'T BUY FAKE REVIEWS. READ THE NEGATIVE REVIEWS

#9196 - I wish I would've checked the negative reviews and gone with my gut. All the positive reviews appear to be fake, never really specifying on what they bought or giving a general review on the items and all English seems a little off. Have they even gone to the website? There's not that many items there and people are saying they use this site for all their shopping like WHAT, also that it's soo cheap, are ya'll rollin in that dough because it's really not even with their constant sale.

Anyways, I thought they were legit because they had a shop account and quad payments but they do not respond to any of your emails/concerns. All emails go through their one support email.

All negative reviews here get responded with the same standard blurb, and the one I did see that included her order number they did not respond to her LOL so I suspect they will not say anything to me either.

Their 1-3 priority shipping is a lie (my order still has not shipped, no tracking number, nothing), never respond to emails. I am in the process of moving and so will probably be gone by the time they get back to me IF they do. I have sent them an email telling them to cancel my order, but don't worry I WILL BE requesting a charge back from my credit card company.

Save yourself the hassle and don't purchase from this company.

December 29, 2020
Unprompted review
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Reply from Neithfashion

Hey Jessica,

We appreciate your time in leaving us a review. This feedback will be used by our team to improve our services.The delayed shipment is now being addressed, we really apologized for taking too much of your time.

Rest assured that your patience will all be worth it. Thank you for being fair on your feedback.
As we always aim to leave a good customer experience. We’d love to make this up to you.

Have a great day!

-Neith Team

Rated 1 out of 5 stars

they are refusing to refund me for an…

they are refusing to refund me for an item i purchased that broke immediately. they block my comments. i have to file a bank dispute. do not buy from them

update; i have already emailed you and you absolutely blocked me and several others. yes i know your instagram. I have been communicating with aubrey

December 28, 2020
Unprompted review
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Reply from Neithfashion

Hi, Mira! we are sorry you did not receive your order as you expected. We don't block or delete any comments at our socials. Our instagram is @Neithfashion.losangeles please make sure that you use the correct Instagram page. I will of course refund you but unfortunately, we are having some trouble locating your order based on the above information, so if you can please email our customer care team at support@neithfashion.com with the subject line REVIEW we can have this one sorted out for you as soon as possible. We look forward to hearing from you soon .

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Rated 1 out of 5 stars

DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE. I ordered over a month ago and still have no received anything. I can’t get in contact with anybody from Neith. I’ve tried dm’ing on Instagram, Facebook, and even their website. Tonight I tried calling the phone number listed and it went straight to a busy or out of service tone. Nobody will email be back either. Absolutely ridiculous. SCAM

December 28, 2020
Unprompted review
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Reply from Neithfashion

Hi, Shea! we are sorry you did not receive your order as you expected. Unfortunately we are having some trouble locating your order based on the above information, so if you can please email our customer care team at support@neithfashion.com with the subject line REVIEW we can have this one sorted out for you as soon as possible. We look forward to hearing from you soon .

Rated 1 out of 5 stars

Ordered with them and no confirmation

Ordered with them and never got an order confirmation or number or shipping info or anything. The listed email to contact them on paypal does not exist. I found another email through their website and reached out about it. It's been a week with no reply. Do not recommend

December 27, 2020
Unprompted review
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Reply from Neithfashion

Hey, Audrey we always sent out orders and tracking information! Our email is "Support@neithfashion.com" I think you probably typed in your email or phone number wrong, Can you provide me with your order number so I can double-check?

Rated 1 out of 5 stars

Scam!! Do not purchase from here!

I ordered my items well before the holiday season and it took forever to get to me. The items don’t ship internally from the US, they ship from China. They sent me the wrong size so I immediately requested a return for refund. They have the most outrageous return process. First you have to send them a photo of your items. Then you have to fill out a Google form and wait for them to get back to you with an address to return the items to. Already scammer-like processes. I immediately requested a refund and filled out the form when I saw they sent me the wrong size. This was one month ago and they still haven’t gotten back to me. I’ve reached out to them 3 times for a status update. Twice I was ignored and on the 3rd time I was told to “continue kindly waiting.” Do not trust this place! Save yourself the headache.

December 26, 2020
Unprompted review
Rated 1 out of 5 stars

False Advertisement, Save Your Money…

I ordered from Neith Fashion November 4, 2020. I placed an order of 5 items and received my first set of lingerie on December 14, 2020. I was given a tracking number a whole month after I initially placed my order only to not be able to view the process of where my items were. The tracking only showed where it was shipping from which was from China and not Los Angeles, CA where the business is stated to be placed. When I received my 4 out of 5 items( I am still waiting on an item) I immediately noticed that the lingerie is not what was advertised on the Neith Fashion website. The lingerie is badly mimicking the design in the photos and looks to be cheaply hand made. I spent 126$ on crap that this company is producing. Please DO NOT FALL FOR THE FALSE REVIEWS AND PRETTY IMAGES. THIS COMPANY WILL PLAY WITH YOUR TIME AND MONEY. This is a whole pretty scam BEWARE

December 26, 2020
Unprompted review
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Reply from Neithfashion

Hello Christina, I apologise for the delay in getting back to you. We appreciate you bringing this to our attention and we apologize for the inconvenience we caused you with your order. Before we ship our product, it undergoes several stages of quality checks. It is our intention to provide only the highest quality items to our customers, and we regret your item slipped past our quality measures. Kindly send us the photo of your received purchase for verification purposes. Our team would be more than happy to look into this for you and provide you with an update. You can please email our customer care team at support@neithfashion.com with the subject line REVIEW we can have this one sorted out for you as soon as possible. Thank you! NF

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Rated 3 out of 5 stars

Great product

The product is of high quality. Very comfortable to wear and the size essily find in the store. The service is awesome and with very attractive and competitive price

December 25, 2020
Unprompted review
Rated 1 out of 5 stars

Scam! Do not recommend!

Scam. Ordered something weeks ago, didn’t receive any replies to my emails. I write a review then suddenly have their attention enough for them to say they lost my order somewhere and I’ll receive a refund. Now another few weeks and still no refund, reply, or order details. They just keep leading you on until they hope you’ve forgotten about your order.
Do not recommend at all. Good luck.
Order #6076

December 25, 2020
Unprompted review
Rated 4 out of 5 stars

My Number 1 Go To Site - The Best Online Clothing Site

Neith is my go to place when i know i have upcoming events. I have been purchasing dresses there online and i am very happy with the quality of the dresses i bought so far. In a few months i will be attending my brother's wedding and i know where to get an elegant dress. Neith has sure been my plug for months and i'm a happy customer.

December 23, 2020
Unprompted review
Rated 1 out of 5 stars

Is this site a scam..

Is this site a scam..? I placed my order 7 days ago with Priority Shipping (2-3 Days with Tracking) where the site advertised it would arrive prior to Christmas. I reached out to the customer service team and no response.. I still haven't received a tracking number for my order either..

December 22, 2020
Unprompted review
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Reply from Neithfashion

Hi Courtney, We are sorry you did not receive your order as you expected. Unfortunately we are having some trouble locating your order based on the above information, so if you can please email our customer care team at support@neithfashion.com with the subject line REVIEW we can have this one sorted out for you as soon as possible. We look forward to hearing from you soon.

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Rated 5 out of 5 stars

Best site for shopping.

Best site for shopping.. Every girl must visit their site once they have huge collection, their product quality is also excellent. Very soft and comfortable, skin friendly too. Can't wait to buy more.

December 22, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered my order back in September…

I ordered my order back in September and I never received my order. I received my second order first within a month. I wish I would of never ordered my second knowing what I had to go through with my first order. They shipped my first item to Texas address I clearly i live in Virginia nowhere near there. I been trying to work with this company, but don't even want to send me my money back its scam. How they supposedly ship my item thousands miles away and won't refund my money or send me a new item. I am highly disappointed.

December 22, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a scam!

This company is a scam!
Reviews are all positive and seem to be from fake accounts. I’ve emailed Neith customer service saying that I want to cancel and refund my order because I believe it to be a scam. No response.
Don’t waste your money or give them any personal information!

December 21, 2020
Unprompted review
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Reply from Neithfashion

Hithere!Really sorry for the unhappy shopping experience. Customer's Satisfaction is our goal we pursued always. we will try our best to solve any problems kindly with you and protect your benefit first. Unfortunately we are having some trouble locating your order based on the above information, so if you can please email our customer care team at support@neithfashion.com with the subject line REVIEW we can have this one sorted out for you as soon as possible. We look forward to hearing from you soon.

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