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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers had a great experience with this company. Customers are really happy with the customer service, often describing the staff as helpful, responsive, and kind. Many people appreciate the smooth user experience and the ease of setting up and porting numbers, with some noting surprisingly fast processes. However, some customers also noted issues with the service, particularly concerning incoming SMS messages from short codes. A few other people also felt that the response times for support were slow, with some experiencing difficulties getting timely help for account issues or porting out numbers.

What people talk about most

Service

Users describe ambiguous interactions with service. Many customers praise the service, highlighting smooth... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent and helpful... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers report significant delays, with some... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness and efficiency. Many... See more

User experience

Consumers generally find the user experience to be positive, with many praising the seamless and easy process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried really hard to sign up with a competitor at first, that ends with xxxx.ms But they were so complicated, rude and asked for lot of information. When I found Numberbarn, everything just... See more

Company replied

Rated 5 out of 5 stars

I've used this service for 5 years, without even a single problem. If I ever have questions or changes, the customer service team is super responsive and kind. It's great to know that these tech comp... See more

Company replied

Rated 5 out of 5 stars

Just ported my 2nd line! REALLY FAST, REALLY HELPFUL!! I accidentally purchased a number that was from Canada and couldn't be ported and they INSTANTLY offered me a refund so that I could buy anoth... See more

Company replied

Rated 5 out of 5 stars

So far it’s been great. Matthew has went above and beyond to help me start the process and navigate even if it meant me obtaining a number that they could not get going through another carrier. He was... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider

Written by the company

World’s largest marketplace for local, toll-free and custom vanity phone numbers. Budget-friendly phone number parking, porting and call forwarding.


Contact info

4.2

Great

TrustScore 4 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I tried really hard to sign up with a…

I tried really hard to sign up with a competitor at first, that ends with xxxx.ms

But they were so complicated, rude and asked for lot of information.

When I found Numberbarn, everything just flowed naturally, just as I wanted. Easy setup, easy instructions, customer service reached out when they needed my attention on things.

Numberbarn will be my go to for porting numbers and virtual numbers now.

December 4, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hey Freud, I'm thrilled that you found our service to be easy to set up and use. It's always great to hear when we're doing some things right! Thank you for a wonderful review!

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Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, unbeatable prices, unbelievable that it offers this whole, full cell phone convenient kit at a fraction of the price than the cheapest Canadian prepaud card plans. Plus you can just use it to stach an old phone number that you like Or even sell it to the highest bidder Cool stuff Thx again to the team at customer service for their attentive will to help by any means.

January 1, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hey E.M. thanks for a fantastic review. We're thrilled that our service can provide such a fantastic value for you!

Rated 5 out of 5 stars

Great company for WEB and VOIP services with outstanding customer service

I have used NUMBER BARN for several web services and VoiceOver IP services and found them to be reasonably priced and offering exceptional customer service. I definitely recommend them as a solid alternative to several other providers out there.

November 24, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hey Matthew, we're celebrating this awesome review. Thank you for taking the time to post it!

Rated 5 out of 5 stars

A wonderful company

A wonderful company! I sell my numbers through them and the payment method is really great, and sales are fast.

November 25, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hey Renato, we love hearing from our wonderful customers. Thank you for a wonderful review!

Rated 5 out of 5 stars

Understanding the process of parking our Numbers.

These people have helped me with deciding who to Park our two Cellular numbers with while we travel. I will use their services Again!

Really good follow-up and nearly instant answers. I am actually surprised considering how poor service can be elsewhere!

UPDATED: on 23 October 2025, I "jumped the gun" and PINNED-OUT and STARTED THE PARKING PROCESS TOO EARLY. MY screw-up. JUSTIN, their AGENT: TO THE RESCUE. He was able to defer our Number Parking until the Day we leave America for the EU for nearly 6 months. THESE ARE THE PEOPLE TO TRUST. Well done, Number Barn and NO, I am not a paid shill. I write SOUR reviews on those who burned me in the Past.

October 21, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi D.J. We love to be the parking spot of choice when people travel and are so glad that our service worked out well for you. We'll leave a light on for you for the next time you need us. Take care and save travels!

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Rated 5 out of 5 stars

Just ported my 2nd line

Just ported my 2nd line! REALLY FAST, REALLY HELPFUL!!
I accidentally purchased a number that was from Canada and couldn't be ported and they INSTANTLY offered me a refund so that I could buy another number!!
Really GREAT and ABSURD variety of number

October 14, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hey Marcio, thanks for the review. We're rather proud of our absurd variety of numbers and so glad you found a good one.

Rated 1 out of 5 stars

Spam Risk

Bought a business Number. Set up number on ATT. Now it identifies as "Spam Risk" Contacted company 3 times, no response. Scam. Don't waste your money

September 15, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Jerry, thank you for posting this review and giving us a chance to respond. A member of our team responded yesterday and I just followed up with some more information for you.

In the case of really good telephone numbers, like the one you purchased, it's possible they were used in the past and we have zero insight into that previous usage. That said, there are companies like Hiya, TNS and FirstOrion that allow you to register your name/brand for free to clear up the number's reputation with the major wireless carriers.

We've had great luck with this in the past and hope this works for you. Keep us posted!

Rated 1 out of 5 stars

They closed my account without any…

They closed my account without any prior notice
Also my email has been banned. There is no other way to contact them! only email!
Fortunately I don't have any active service with them but it seems like a high risk company to work with.

September 15, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Fatemeh, I took a look at your account and it looks like it did not pass our initial account security check due to a number of risk factors. I can assure you that we did not charge your credit card or anything of that nature. If you know what triggered this, you are welcome attempt to sign up again.

Rated 4 out of 5 stars

suspension of service resolved

I had suspension of service, which was essential for our operations. We were assisted, and after a few days (just 20 days -too many for our judgment), the problem was resolved.

August 15, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Omar, I'm glad we were able to get that sorted out for you. Take good care and thank you for the review.

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Rated 5 out of 5 stars

Reliable service, helpful support

I recently ported my number out of NumberBarn and everything went smoothly. The support team was helpful whenever I had questions. Yes, there were some small delays in getting replies, but nothing serious — and importantly, there were no problems on their side with the porting process itself.

Overall, a solid experience. I’d definitely use them again.

August 21, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Viktor, so glad to hear that your number ported. Thank you for your patience and for the wonderful review!

Rated 5 out of 5 stars

Customer support was super helpful and…

The customer support was amazing. They kept me updated about my issue and looked deep into it to give the best answer they could give. They were super helpful and kind!!

August 11, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Rabbit, we love it when customers pay us such wonderful compliments. Thank you!

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Rated 5 out of 5 stars

exceptional personal service original…

I needed some help because my original provider was giving me incorrect information. I was worried that because there’s not a phone number I would have a problem, but they replied so quick to my emails and once I gave him a number Yvette called me she made everything seamless even took it from park into active and everything went smoothly. Very happy and grateful and very surprised they were so good without having a customer service number

August 7, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Patrice, thank you for the wonderful review! We're definitely celebrating this with Ivette.

Rated 5 out of 5 stars

Great service, great company…

I moved 5 years ago and couldn’t take my landline number with me. I wanted to save it incase someone needed to contact me and didn’t have my cell number. NumberBarn was a great option. Very reasonable monthly charge. Any call you receive, they forward the info to you. I recently cancelled my account as I do t feel a need for it any longer. Good company to work with great support team.

July 16, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Gaye, thank you for your review. We're so glad that you were able to find good use for our service for 5 years!

Rated 5 out of 5 stars

Great service

Great service , correct expectations on timelines , smooth experience getting a desired number and porting to T-Mobile . Excellent instructions on working with the carrier

July 7, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hi Sinosh, thank you for taking the time to share this review. I'm so glad that porting went smoothly for you!

Rated 5 out of 5 stars

Great Service

I have been using NumberBarn for years but only recently discovered some of their other services. When I reached out for clarity on the porting in process I got an almost immediate respose and resolution.

July 3, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hey Wayne, that's great news. We do have lots to offer. Thanks for a great review!

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Rated 5 out of 5 stars

Best Customer Service

Best Customer Service - with great professional advice!

June 27, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hey Michael, thank you for this glowing review. We're so glad you had a fantastic experience!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had an excellent experience with NumberBarn while porting my number! The process was smooth, and their customer service was outstanding—quick to respond, patient, and incredibly helpful every step of the way. They made what could’ve been a frustrating experience feel easy and stress-free. Highly recommend NumberBarn to anyone looking for reliable and professional number porting services. Thank you for making it so seamless!

June 26, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hey Jennifer, it was our pleasure to help you port your number. Thank you for the kind word!

Rated 5 out of 5 stars

Unbelievably Flawless

I used number barn to park a vanity number for about a year. Had absolutely no issues and used some of the forwarding while parked features that also worked perfectly. Will definitely use NumberBarn again when the need arises.

June 29, 2025
Unprompted review
NumberBarn logo

Reply from NumberBarn

Hey Ken, we appreciate you taking the time to post a review. We're glad you were able to park your number with our service. We're always here for you.

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