OCM Business Systems Reviews 279

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the products, often noting that items described as "B grade" appear brand new. The pricing is frequently highlighted as very reasonable and competitive, offering great value. Many consumers also commend the fast and efficient delivery service, with products arriving quickly and well-packaged. The overall service experience is described as straightforward and helpful. However, some customers also noted occasional issues with delivery, such as late arrivals or damaged packaging, though the products themselves were usually unharmed. A few people mentioned receiving units with minor cosmetic imperfections like slight dents or scratches, or experiencing issues like loose keys or screen brightness problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and condition. Customers are very happy with the... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the condition of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Price

People report positive experiences with price. Customers consistently praise the competitive and reasonable... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the straightforward,... See more

Based on these reviews

Rated 5 out of 5 stars

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more

Rated 5 out of 5 stars

These guys saved my bacon when my laptop charger died. Knowing they offer a reliable service (bought a laptop from them last year) I called them up late on a Friday afternoon in a panic and they orga... See more

Rated 5 out of 5 stars

Purchased Surface Pro 7 - came very quickly, tracked delivery with DPD and had to be signed for , none of this leaving it on the door step carry on. Came with a Microsoft Type Cover which was not ment... See more

Rated 5 out of 5 stars

Great experience! Laptop was dispatched quickly, priced very reasonably, and arrived in excellent ‘B’ grade condition just as described. Even came with a charger included. Very happy with the purchase... See more


Company details

  1. Computer Store

Written by the company

The quality choice for buying refurbished laptops and computers for over 35 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have purchased several laptops from…

I have purchased several laptops from OCM and they have all been great.
Paul was really helpful and gave me loads of advice both before and after I received my laptop which was really helpful.

I really do recommend this company, the laptop and service were great and it was really good value for money too.

January 15, 2022
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Rated 5 out of 5 stars

This was my first time buying second…

This was my first time buying second hand and I will never buy new again!
The Tablet was in pristine condition at a quarter of the price when purchased new.
Great service,great product, my go to place should I need to buy again.
This company needs to proactively market and reach out to more potential customers.
They have a great proposition.
I am happy to discuss further.
Thanks. Well done.

October 28, 2021
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Rated 5 out of 5 stars

Single use/transaction feedback...

I normally do not give feedback when I am not a regular customer as it only represents a single point in time when things could've gone either way. However, in this occasion I was quite satisfied.

Product quality was excellent which it perfectly matched the product rating on their website. Great customer service, keeping direct contact with me and working with me to ensure I receive my product at the time that suited me with no hesitation to make changes I required.

Note that I am still testing the product with everyday use but so far I haven't spot anything wrong with a refurbished product. So overall pleasantly surprised of the service and product received. Happy to endorse or recommend OCM based on a single experience.

October 24, 2021
Rated 5 out of 5 stars

A very easy site to navigate

A very easy site to navigate.
The chosen item was dispatched and delivered quickly, and was as described on the web site. The communication regarding delivery was excellent.

September 18, 2021
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Rated 5 out of 5 stars

Excellent service

Excellent service, really impressed.
Quick to adjust and help when we changed our requirements on the spec of new laptops. When we ordered a further one on a Thursday afternoon, it was built and delivered to us by 9.30am the next day. Thanks OCM Team.

June 25, 2021

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